Crew Resource Management

2082 Words 9 Pages
Prior to 1959, faulty equipment was the probable cause for many airplane accidents, but with the advent of jet engines, faulty equipment became less of a threat, while human factors gained prominence in accident investigations (Kanki, Helmreich & Anca, 2010). From 1959 to 1989, pilot error was the cause of 70% of accident resulting in the loss of hull worldwide (Kanki, Helmreich & Anca, 2010). Due to these alarming statistics, in 1979 the National Aeronautics and Space Administration (NASA) implemented a workshop called “Resource Management on the Flightdeck” that led to what is now known as Crew Resource Management (CRM) or also known as Cockpit Resource Management (Rodrigues & Cusick, 2012). CRM is a concept that has been attributed …show more content…
The National Transportation and Safety Board (NTSB) investigation concluded that the probable cause of the crash was pilot error, and the pilot’s failure to properly monitor the flight instruments to detect their decent before impacting the ground (Elder & Elder, 1977). Another significant crash was United Airlines Flight 173 on December 28, 1978, nearly six years to the day since the Flight 401 incident. Another coincidence is that Flight 173 also experienced a landing gear issue like Flight 401. The captain of the United Airlines flight attempted to troubleshoot the landing gear issue over the course of an hour (Noland). During this time, the flight engineer made feeble attempts at making the captain, who has been described as arrogant, aware of the low fuel state of the aircraft (Noland). The result was the United Airlines flight crashed in a wooded area killing 10 people after running out of fuel. The NTSB concluded that whether the flight engineer was unaware of the graveness of the situation or just didn’t assert himself enough to let the captain know about the fuel quantity problem, something needed to be done in regards of flight crew’s interaction and management of their resources. The NTSB made a recommendation which led to implementing a new program set up by a NASA workshop called Crew
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