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Dc Public Library Research Paper

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The DC Public Library has many gaps; however the one that seems to be a problem is communication, staff & technology. Staff needs better communication and more training to be up to date with technology as it surges forward. A rapidly changing information service environment are pushing libraries to think of new ways of how to provide better information services to their users. Technology seems to be the biggest informational Gap; those Librarians must be equipped with the necessary skills to provide better reference help to library users. SMART is a new way to keep libraries in track of learning new goals and reinforcing what they learn to managers, colleagues and library users. SMART (Specific, Measurable, Achievable, Relevant and Time-bound

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