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Describe The Conduct Of The Organisation Providing The Goods And Services

Decent Essays

c) The conduct of the organisation providing the goods or services There has been a steady growth in the variety and volume of goods and services which are available on-line to both businesses and consumers, and on-line selling is increasingly seen as a major way for all businesses to save costs. Almost inevitably, as the practice of on-line selling proliferates so does the amount of legislation governing it. Below are a list of some rules and regulations that organisations that sell goods and services must provide to consumers. • Traditional consumer protection regulations - These protect purchasers and consumers whether they are buying the goods over the counter of a shop or over the internet. • Information about the company must be …show more content…

• Information that must be supplied under the distance selling regulations include: • The identity of the supplier • The main characteristics of the goods or services • Their price • Arrangements for payment and delivery • The existence of the right of cancellation created under the distance selling regulations • Information that should b set out in the terms and conditions include: • It should clearly state who is selling the product, together with the geographical and email address • Describe clearly what the customers are getting and what it will cost, including all taxes and delivery costs • Identify the arrangements for the delivery of the product • The Electronic signature regulations apply to any contract and not just those entered into with the customers. In order for there to be a binding contract the following essential elements must be present: • An unconditional offer • An unconditional acceptance of that offer • Consideration passing from both parties other than in some countries such as Scotland where consideration is not a requirement • An intention to create legal relations, i.e. the parties must be intend to enter into a legally binding contract • The formation of contract should be compulsory for all organisations that provides goods and services online. • Ensuring the contract is legal - It is important for e-commerce retailers to ensure that the contract which is formed with the

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