Description Of A Bedside Manner

As health care providers, professionalism, respect and empathy should play an essential role in our daily routine. These core values allow us as health care providers to demonstrate understanding, compassion, and appreciation for our patients and their experiences. Utilizing these virtues will allow for an experience that will make the patient feel respected, valued and wanting to return.

In a professional setting, one must act and present themselves as a professional, treat everyone equally and exactly as one would expect to be treated if he or she were the patient. Be honest with oneself and realize I have no idea what this person’s personal life is, what their financial situation is, or how they came to need medical care. At the end of the day, I personally want to go home and be proud that I helped a fellow human in need with their care regardless of their personal life or social

This paper explores several published articles following the national program, Transforming care at the Bedside (TCAB), developed by the Robert Wood Johnson Foundation (RWJF) and the Institute for Healthcare Improvement (IHI); and how it supports the ethical principles of patient autonomy, beneficence, and nonmaleficence in patients, especially amongst the geriatric population. By describing and focusing on three main points of the TCAB, safe and reliable care, patient-centered care, and value-added care and their relative goals and high leverages; this will show how they benefit the

Physicians must treat their patients compassionately, listen to their concerns, and act with a good bedside manner.

I have found that by using active listening and communicating in an open and professional manner with both patients and colleagues has led to strong long term professional relationships. I have received positive feedback from facilitators on my communication, specifically on my bed side manner.

Create a relaxed, kind atmosphere where the relationship between the physicians and patients are open and free in dialogue.

Nurses must display a knowledge of skills by portraying a functional ability to assess, treat, and prevent illness in the clinical setting. “The nurses are obliged to gain specialized knowledge, skills and training through the rigorous study of biological, physical and behavioral sciences and then use this knowledge to diagnose and treat patients suffering from different ailments. The patients treated must be under the supervision of skilled medical practitioners and the nurse must be equally directed by the expert medical practitioner. The prevention and management of illnesses, injury and ailments also forms some of the major tasks that have to be carried out by nurses. Politeness in expression, compassion for patients and proper uniform are also some of the main parts of professionalism in nursing.” (professonalism in nursing http://www.buzzle.com/articles/professionalism-in-nursing.html)

Respect comes in many forms, mainly in ensuring the patient never feels uncomfortable and can always express their point of view.

Within this case study I am going to use two of the Chapelhow et al. (2005) enablers to discuss and reflect on the care of a patient I have been involved with on placement over a period of 5 weeks. ‘Enablers are the essential and underpinning skills that come together to provide expert professional practice’ (Chapelhow, C et al. 2005, p.2). These include; assessment, communication, documentation, risk, professional decision making and managing uncertainty. The enablers work together to provide a holistic approach to the care of patients in health care settings. I am going to focus on and discuss two of the enablers, linking them both together, which will be assessment and communication as I believe these two enablers can be related most to my patient.

Language and behavior. In any profession, there is specific language that goes along with it. A nurse’s terminology is made up of mostly medical terms that are a person’s anatomy and physiological make up, medications, diseases, procedures etc. To be an effective communicator in this profession being up to date on medical terminology is a must. This is called the standardized language of medicine. “When everyone understands what a condition, medicine, or procedure is, they are able to fulfill their roles accordingly, whether that is delivering medicine or billing for a medicine” (PCC Institute of Health Professionals, 2017). Along with language expectations, there are ways a nurse is expected to carry themselves. Patients expect their nurses to be compassionate, keep them informed, and have good bedside manner. This means

In this assignment I am going to deliberate the care of a patient that I have looked after when working in placement on a hospital ward .I will use the Chapelhow framework to discuss two of the perspectives in relation to the patients care needs. In the Chapelhow framework there are six perspectives that are used to help reflect and discuss patient care. These six perspectives are assessment, communication, documentation, risk management, professional decision making and managing uncertainty(Chapelhow, 2005).The two perspectives I am going to use in this assignment are assessment and communication.

Being respectful and considerate to your patient is necessary for providing excellent patient care. It is also important to be respectful and considerate to your colleagues; arriving on time, being a team player, doing above the minimum as often as you can are all excellent ways to show this. It is essential to ensure that the workplace is an “environment in which all colleagues enjoy equal respect and where they can advance to their full potential.” (Professionalism initiative, 2012) If everyone treated their colleagues with respect, it would make the workplace very hospitable and help provide better patient care, which is the main purpose of nursing. An environment without respect can become hostile and impair the growth of your colleagues and yourself which can lead to giving substandard care to your patients and their families.

In the professional setting, knowing the patient through his or her diagnosis, name, history of present illness, laboratory results or reason for staying in the hospital only contributes to the manner of physical care of the patient. However, recognizing the patient 's spiritual needs such as emotional support, mental positivity, and intellectual understanding of his or her situation gives a better assessment, as well as a trusting relationship between the nurse and the patient, as per personal experience. In the ward, it is evident that most of the staff nurses spend their time doing documentations, preparing medications, following-up laboratory requests, as well as reading through the patients ' charts to affirm the physician 's order. Throughout the duration of our shifts as student nurses, I see that the most that the staff nurses get to be conversant with the patient is when certain procedures (such as feeding through nasogastric tube, taking

Professionalism is an adherence to a set of values comprising both a formally agreed-upon code of conduct and the informal expectations of colleagues, clients and society. The key values include acting in a patient's interest, responsiveness to the health needs of society, maintaining the highest standards of excellence in the practice of medicine and in the generation and dissemination of knowledge. In addition to medical knowledge and skills, medical professionals should present psychosocial and humanistic qualities such as caring, empathy, humility and compassion, as well as social responsibility and sensitivity to people's culture and beliefs. All these qualities are expected of members of highly trained professions.

On a daily basis there is a lot of thought and focus directed at these patients to assure they are getting quality medical care; you may have caught a medication error, made multiple phone calls, waited on hold for what seems like forever, waited on doctors, ran to another floor all to get a patient something they needed or wanted, or may the nurse noticed an important change in the patients status that could dramatically affect their outcome. Most times the patient does not see or not even know about these behind the scenes battles to ensure quality care. Conversely, most often, especially when considering a patient in the hospital setting, our perception is our reality. Patients often do not know the ins and outs of procedure and protocol and rely solely on their perception of the care they are receiving. Studies have shown that patients desire to be perceived and cared for as individuals. Lying in that bed waiting on a nurse for 20 minutes for pain medication may just translate into lack of care on the nurses’ part to the patient but in reality the nurse was caught in another room with a different patient with a situation he or she couldn’t walk away from. Often nurses are stressed which can also convey a certain harshness to patients. In other cases maybe the job has become so repetitive that the nurse