1. Explain succinctly in terms appropriate for a new trustee or a medical staff member how the organization uses the IS planning process, as indicated in Exhibit 10.6, p. 335, to make sure it has adequate information support for all its activities.
Knowledge Management (KM) uses various ways to identify opportunities for improvement (OFI). What needs to be remembered is that KM improvements are not simple, they are in fact complex. “They must be integrated with changes in work processes in other units to yield benefits” (White & Griffith 2010, p. 334). Because important projects can take several years to complete it is important for KM to have a sophisticated planning process for continuous improvement. In order to have a successful
…show more content…
Once the implementation is done then the KM planning team will report to the governing board I order to get approval for funding or to identify a need to obtain additional funding. The additional funds are then reviewed and included in any long range financial plans for the HCO.
2. Many organizations dedicate a portion of their available capital to IS improvements. Why might this be a good idea? Why might it not be a good idea? How do you ensure that a dedicated budget is well spent?
It is a good idea for HCOs to allocate a portion of their available capital to IS improvements because as we all know technology is constantly changing and evolving and it just makes sense to stay on top of these changes to have a more efficient running HCO. Knowledge Management is an important key component for both internal and external customers, managing performance, supporting the process improvement teams and even in managing patient care. The only time I can think of that it would not be a good idea, and even then I am not sure that it isn’t, would be if it is a pretty small HCO in a rural community and there is just not the funds available to spend a huge portion on IS improvements. But, it would still be important to allocate a portion to IS improvements because even in small rural hospitals this is important even if on a smaller scale. I think the benefit of IS improvements will, in the end,
Knowledge management was defined as the turning of information into actionable knowledge which can be accessed by people who can apply it. Robbins (2003) gives a time perspective in his definition of knowledge management. He mentions as part of knowledge management the distribution of the right information to the right people at the right time. Lytras et al (2002) gives a definition of knowledge management which emphasises the purpose of knowledge management. In the definition creation of new capabilities, enablement for superior performance, encouraging innovation and enhancement of customer value were mentioned. For the purpose of this study the researcher summarised knowledge management as the intentional process of coordinating people, technology and systems to optimise creation and sharing of intellectual
Effective knowledge management, using more collective and systematic processes, will also reduce our tendency to ‘repeat the same mistakes’. This is, again, extremely costly and inefficient. Effective knowledge management, therefore, can dramatically improve quality of products and/or services.
Knowledge management is a topic of current interest today in both the industry and research world. Knowledge management is applied throughout the world in all industrial sectors, public sector, private organization and international charities too. With the increasing number of knowledge assets available with an organization, efficient management of these assets has become a critical issue and the knowledge management has proved a key for solve the all issues. In our daily life, we deal with huge amount of data and information. Data and information is not knowledge until we know how to get the value out of it. This is the reason which we need knowledge management. Knowledge has become a crown jewel of every business organization. It is a theoretical and practical understanding of a subject and it forms the core essence of an organization’s assets. Knowledge Management is essentially about getting the right knowledge to the right person at the right time. This in itself may not seem so complex, but it implies a strong tie to corporate strategy, understanding of where and in what forms knowledge exists, creating processes that span over organizational functions, and ensuring that initiatives are accepted and supported by organizational members. Knowledge Management may also include new knowledge creation
Abstract - knowledge management is a discipline that seeks to improve the performance of individuals and organizations by maintaining and influencing the present and future value of knowledge resources. It is an amalgamation of plentiful endeavors and fields of study. This paper provides a framework for distinguishing the various tools like methods, practices and technologies available to knowledge management practitioners. It includes a summary of a number of key terms and concepts, illustrates the framework, imparting examples of how to use it and searching a variety of prospective areas.
"Knowledge management is the set of practices aimed at discovering and harnessing an organization 's intellectual resources. It 's about finding, unlocking, sharing, and altogether capitalizing on the most precious resources of an organization: people 's expertise, skills, wisdom, and relationships. Knowledge managers find these human assets, help people collaborate and learn, help people generate new ideas, and harness those ideas into successful innovations" (Bateman, 2004, p.8-9). One of the most important factors of change in management is the growing need for good, new ideas. Knowledge management is an approach that allows people to produce change. It 's bringing people together and collecting ideas from
Chapter 12 highlights the different reasons for managing knowledge that include the need to respond accurately to globalization as well as rapid change, the need to manage communication and information overload, organizational downsizing, leveraging knowledge in order to gain competitive advantage as well as controlling knowledge embedded within different products in an organization. The author also elaborates how knowledge management can be viewed as a dynamic process, which involves the transfer, capturing, generation, and codification of knowledge. The chapter also asserts that business intelligence utilizes technologies and data to understand business performance.
Organisational learning can be seen as the goal of knowledge management and may be obtained by good knowledge management strategies and processes. By motivating the creation, dissemination and application of knowledge, KM initiatives pay off by helping the organization embed knowledge into organisational processes so that it can continuously improve its practices and behaviours and pursue the achievement of its goals.
Knowledge management helps to solve some of the most common business problems and at the same time delivers
This report looks at the use of Knowledge Management (KM) and Innovation as a strategy in an organisation and how organisations have adopted the concept and principles behind the Knowledge Management theory and implementing them into the organisation to measure the successful delivery of the strategy.
Knowledge is often defined as facts, information, and skills acquired by a person through experience or education; the theoretical or practical understanding of a certain subject. There are many taxonomies that specify different kinds of knowledge but most fundamental contrast is between “tacit” and “explicit” knowledge. Tacit knowledge is referred as knowing more than we can say (Polanyi, 1966). Most knowledge is initially tacit and it has been arduously developed over a long time through the method of trial and error. Explicit knowledge on the other hand exists in the form of words, sentences, documents, organised data, computer programs and in other explicit form, in such a way that they can be directly and completely transferred from one person to another. Knowledge Management is a concept and a term that arose approximately two decades ago, it is said to be a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing information. KM was initially defined as the process of applying a systematic
Knowledge management is a term and a concept which began in the early 1990s. Despite the popular notion that knowledge management only began as a practice with the rise of technology, it has been around as a concept for around 15,000 years. At that time in history, merchants, artisans, doctors, and others first began writing down their knowledge for future generations. In Mesopotamia, roughly 5,000 years ago, people began to have difficulty keeping track of all the clay tablets on which information was written and created the first organized knowledge management solutions, the library (Bergeron 2003). Over the years, even as human advanced technologically, the idea of knowledge management remained. Since the idea of knowledge management arose as a management idea in the 1990s, it has undergone several changes in definition as ideas have changed. First, in 1994, it was defined as “the process of capturing, distributing, and effectively using knowledge.” While this was a very straight forward definition, it had the disadvantage of not including any mention of the human element. Thus, in 1998, the definition was changed to be “a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets, which may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.” Finally, as technology has created more of an element of
Knowledge management has gained substantial importance in the past few years due to the realisation of numerous advantages associated with efficient knowledge management. An improved decision-making process, considerable increased in productivity and quality, sharing of best practices, less circumstance for reinvention process, and increased development of the skills and talent of the workforce are some of the benefits associated with the knowledge management within the organisations. (Jennex, 2008, p.275). Efficient combination of previously unrelated elements and exchange of tacit knowledge helps in the creation of knowledge that correspondingly leads to appropriate transfer of the gained knowledge transfer (Nahapiet & Ghoshal, 1998). The implementation of knowledge management strategies depends a great deal
The chosen article mainly discusses how organizations apply knowledge management strategies (KMS) in different phases of the decision-making process in complex situations and how KMS influence decision-making and provides instruction for management level to decide which strategy to apply according to the realities of the situation.
Knowledge is something that comes from information processed by using data. It includes experience, values, insights, and contextual information and helps in evaluation and incorporation of new experiences and creation of new knowledge. People use their knowledge in making decisions as well as many other actions. In the last few years, many organizations realize they own a vast amount of knowledge and that this knowledge needs to be managed in order to be useful. “Knowledge management (KM) system” is a phrase that is used to describe the
Knowledge management is set of practices aimed at discovering and harnessing an organization 's intellectual resources-fully use the intellects of the organization 's people. Knowledge management is about finding, unlocking, sharing, and altogether capitalizing on the most precious resources of an organization: people 's expertise, skills, wisdom, and relationships (Bateman, 2009). Knowledge management allows more employees to be involved in the decision making process of the company. In the roofing and sheet metal industry knowledge management is very important in the success of the organization.