knowledge management and intellectual capital

In order to manage knowledge successfully, it is essential to clarify the essence of knowledge before identifying the importance of knowledge management. The perception of knowledge has been varied broadly; however, one of the generally accepted defintion is from Davenport and Prusak (1998). According to their points of view, knowledge is defined as a set of experience and values, it either comes from individuals ' mind or roots in the organisation, which can be found in the documents, routines, practices and norms, and is assumed to flow between individuals through various networks, being used to assess and embody new

Knowledge is considered as one of the most important and competitive resource for sustenance of the organisation (Zack, 1999). It can be compared to the strategic resource that can be used and applied in various frames of the organisation. Experienced managers in the organisations believe that company can receive strategic advantage through knowledge and not the strategies or actions implemented by competitors. Knowledge can be regarded as a strong approach that opens numerous ways of success. It is that weapon that help organisation to evaluate solutions in financial and other professional difficulties.

According to Davenport et al (1998), Knowledge Management is concerned with exploitation and development of knowledge asset of the organization with a view of the objective of the organization. Knowledge can be managed by explicit, documented knowledge, tacit and subjective knowledge. It also associated with knowledge creation as well as knowledge sharing. Thus, requires systems for creation and maintenance of knowledge repositories to cultivate and to aid knowledge sharing. Organizations that succeed in knowledge management are likely to view knowledge as an asset and to develop organization culture which support knowledge creation and knowledge sharing. Jennifer Rowley (1999) describes the implementation of knowledge management has the importance consequences for structure and culture of the organization, and the roles of managers as well as workers. We can say that knowledge management implementation is crucial as it will lead an organization to be at competitive advantages. There are two types of knowledge mainly explicit knowledge and tacit knowledge. Different people convey their knowledge differently. The philosopher Polanyi (1967) described tacit knowledge as knowing more than we can tell, or knowing how to do something without thinking about it, like ride a bicycle. Tacit knowledge is automatic, requires little or no time or thought and helps to determine how organizations make decision and influence the behavior of their member (Liebowitz and Beckman, 1998). Sternberg (1997) states that tacit knowledge is technical or cognitive as it made up of mental models, values, beliefs, perceptions, insights and assumptions. Technical tacit knowledge demonstrated when people master particular knowledge or skills whereas cognitive tacit knowledge include implicit mental models and perceptions that are ingrained they are taken for granted. Tacit knowledge basically is the “know-how” based on practice, experience and seldom expressed

Knowledge management was defined as the turning of information into actionable knowledge which can be accessed by people who can apply it. Robbins (2003) gives a time perspective in his definition of knowledge management. He mentions as part of knowledge management the distribution of the right information to the right people at the right time. Lytras et al (2002) gives a definition of knowledge management which emphasises the purpose of knowledge management. In the definition creation of new capabilities, enablement for superior performance, encouraging innovation and enhancement of customer value were mentioned. For the purpose of this study the researcher summarised knowledge management as the intentional process of coordinating people, technology and systems to optimise creation and sharing of intellectual

The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company

While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the

In today 's high competitive business world, success is dependent on how efficiently and effectively an organization can develop and utilize its information and knowledge resources(Carlsson etc, 2002). Therefore, there are many dispute on information and knowledge management. The purpose of this essay is to discuss the relationship between Information management(IM) and knowledge management(KM), then argument about whether KM is important for an organization. In order to make sure essay have a clear structure, this essay main divided into four parts (from Part 2 to Part5 ): Part 2 will introduce what is IM and KM, the benefits of IM and KM, the relationships amongst data, information and knowledge, and then this paper will introduce the relationship between IM and KM; Part 3 will analysis case study of good knowledge management in Xerox company; Part 4 will analysis case study of bad knowledge management in NASA; Part 5, this essay will give an argument result to you in conclusion.

Intellectual capital (IC) and knowledge management (KM) have become critical buzzwords in the business lexicon. This is particularly true of companies such as Riordan Manufacturing, a company which produces high-tech, cutting edge materials for the plastics industry and sells them to a variety of firms around the world. This paper will survey how Riordan currently deploys these concepts and also explore potential areas for future improvement.

Human capital, structural capital, and relational capital are valuable elements of Intellectual Capital, nonetheless, we primarily focus on improving the innovation process and the intangible assets. Our knowledge capabilities are essential success utilities that propel the collaboration and motivation among employees. In concordance to the OKCA article, intellectual capital is especially needed for innovative technology enterprises, which is relevant since the organization itself is a segment of a larger enterprise network renown as the Pasco Enterprise Network or the Pasco Economic Development Council. Our intellectual capital audit further helps track and trace the records and strategy execution that are interconnected to (1) patents, (2)

The third intellectual capital to discuss is structural capital. Structural capital supports human capital in an organization through such things as information systems, policies, processes, patents, and other structural capital (Structural, 2013). For example, many organizations have patents on products to protect its capital from other organizations from using its product designs or technology to make a profit of its own. For example, according to a New York Times article by Jad Mouawad (2012) that Marvell Technology Group was found “guilty for infringing on a pair of patents from Carnegie Mellon University that increases the accuracy of hard drive circuits to read data on high-speed magnetic disks” paying $1.17 billion dollars for the crime. Some structural capital can be identifiable, such as systems and patents because these types of structural capital are sold to others, therefore earning revenue and tractable in financials. Structural capital holds value to organizations ability to produce and improve products and services for its customers, and therefore increasing its revenue.

The importance of Intellectual Capital information (IC) has been increased in the current economic. It refers to intangible resources which create company value (Ashton, 2005). Human capital, structural capital and relational capital are the main categories of IC (Meritum 2002). There are some factors of the IC, such as employee knowledge and innovative capacities (Usoff, Thibodeau, Burnaby; 2002). This is an “unrecorded value” of an company which is not shown

Since the mid-1990s, knowledge management has become increasingly significant for business managers and companies. ‘It is broadly accepted that systematic knowledge management is tightly linked with gaining and sustaining competitive advantage.’ (Bogner & Bansal, 2007, p658-6 as cited in Hislop, 2009, p1) The definition of knowledge management is various because of the wide range of this concept and its complexity (Al-Hawamdeh, 2003). For example, the broad definition provided by McAdam and McCreedy (2000, p155 as cited in Hislop 2009, p53) note that: ‘KM relates to the management of anything classified as knowledge’ Furthermore, Hislop (2009, p59)

New government and private universities are endlessly forming. The extended competition within the higher education to be the best is also occurring. Institution that provides the best quality in education and facilities will always win by getting people’s attention. To face the upcoming challenges and increase the role of universities in the knowledge-based economy, it will be necessary to manage intellectual capital to reach their targets (Corcoles, Y, 2012). Intellectual Capital Management is being applied in many organisations to make sure a company runs smoothly and also to find out how to improve the current situation. This paper will concentrate on how to manage and improve higher education institutions in terms of intellectual capital.

Knowledge management can be considered to be an essential strategic function in any organisation today. As the world becomes more globalised, and traditional structures of intermediation are removed whilst new ones are created, it is clear that knowledge, and consequently a learning organisation is one that is more likely to find unique sources of competitive advantage, and be able to develop sustainable competitive strategies in the long term. A number of different processes and sub-processes have been identified with knowledge management, such as knowledge generation, knowledge codification, and knowledge transfer or

The author Maria Martensson is a PhD student in the Stockholm Ê University School of Business, Stockholm, Sweden. Keywords Knowledge management, Knowledge, Strategy Abstract Over the past several years there have been intensive discussions about the importance of knowledge management within our society. The management of knowledge is promoted as an important and necessary factor for organisational survival and maintenance of competitive strength. To remain at the forefront organisations need a good capacity to retain, develop, organise, and utilise their employees ' capabilities. Knowledge and the management of knowledge appear to be regarded as increasingly important features for organisational survival. Explores knowledge management with respect to its content, its definition and domain in theory and practice, its use and implications, and to point out some problems inherent in the concept. The main contribution of this paper is an extensive literature survey on knowledge management. Electronic access The current issue and full text archive of this journal is available at http://www.emerald-library.com