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Dreddo Dan's Surfer This Case Analysis

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Developing savory rosti-crsps (cast study 6)

Most people see the snack market as dynamic and innovative, but actually it is surprisingly conservative. Most of what passes for product innovation is in fact tinkering with our marketing approach, things like special offers, promotion tie-ins and so on. We occasionally put new packs round our existing products and even more occasionally we introduce new flavors in existing product ranges. Rarely though does anyone in their industry introduce something radically different. That is why project Orlando is both exciting and scary Monica Allen, Technical Vice-President of PJT’s snack division, was commenting on a new product to be marketed under PJT’s best-known brand ‘Dreddo Dan’s Surfer …show more content…

This had convinced the company the Orlando was worth significant investment and it had been giving priority development forward. She decided to put together a dedicated project team to oversee the development. “It is important to have representatives from all relevant part of company. Although the team will carry out much of the worked themselves, they will still need the corporation and the resources of their own departments. So, as well as being part of the team, they are also gateways to expertise around the company. ‘The team consisted of representative of marketing, the development kitchens (laboratories), PJT’s technology Centre (a development facility that served the whole group, not just the snack division), packaging engineers, and representatives from the division’s two manufacturing plants. All but the Manufacturing representatives were allocated to the project team on a fulltime basis. Unfortunately, Manufacturing had no –one who had sufficient process knowledge and who could be spared from their day-to-day activities.
Development Objectives
Monica had tried to set the objectives for the project in her opening remarks to the project team when they had first come together: ‘we have a real chance here to develop a product that not only will have major market impact, but will also give use a sustainable competitive advantage. We need to make this project work in such a way that competitors will find it difficult

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