Developmental Model Of Intercultural Sensitivity

Children and young people can now learn and understand about different cultures and beliefs through the media and within their own school and by talking openly and positively about race, religion, ethnicity and cultural comparisons and differences will only benefit children in their understanding and development of a healthy social attitude.

Accepting the differences of others by expanding your own level of understanding begins with the awareness that your own culture

Education can play the strongest role in combating cultural diversity. The United States is a melting pot of cultures from around the world. “The concept of a “melting-pot”

Many barriers can evolve from people who grow up with no formal education, who only speaking their local dialect, and who have little exposure to people who are different from them. Ethnic people who can acquire a formal education, practice biculturalism, and code switch are able to be much more successful in life. It is a well-known fact that having a formal education has a major impact on a person’s earning potential and life success. Needing to understand and navigate cultures other than one’s own culture is another critical life skill. This is common thread of Dr. King, Fredrick Douglas, Amy Tan’s and myself.

Individuals coming in the U.S. have experienced a graduate deculturalization process as the country's majority assimilated them. Even with the fact that many communities struggle in order to preserve their cultural values, it is extremely difficult for them to do so in environments where they are being bombarded with cultural values belonging to other groups. While the U.S. has recently appeared to have adopted a more positive attitude with regard to other cultures, the matter is still problematic. The fact that many cultures have been gradually assimilated by the majority practically means that many traditions have been abandoned in order for people to develop interest in other concepts.

According to behavioral theories of communication and decision-making the rational solution to a problem is not always the best answer. Therefore, when diversity creates controversy, which inhibits the development of an organization, the organization is forced to adopt other useful tactics that would result in positive outcomes. This document will focus on several aspects of cross-cultural conflicts; A)

The United States has become increasingly a culturally diverse society. The understanding of cultural relativism in a multicultural working environment can be of a great importance to the success or failure of an organization. What is cultural competency? Before we explain it, let’s take a step back and analyze culture, cultural diversity, and Cultural relativism.

Globalization and technological advancement have dictated the need for managers to deal with multiple ethnic groups with different culture in their day to day interactions. According to Kulkarni (2012), cultures play critical roles in individuals, including values, beliefs, humor, worries, fears, hopes, opinions, attachments, and anxieties.

We live in a rapidly changing world, which is increasingly bringing people of various cultures in closer interaction with each other. This interaction can be positive or negative depending on the level of sensitivity and respect people have for other cultural groups. Negative attitudes towards other cultures and/or ethnic groups arise out of ethnocentrism, while positive attitudes are the result of a culturally relativist approach. If people are going to be successful in today's multicultural, informative society, they will need to develop a culturally sensitive frame of reference and mode of operation.

Cultural intelligence assessment will enable the individual to have certain information about himself. It is posited that cultural difference has a greater impact on business effectiveness than we think. That our cultural backgrounds really influence the way we think and act and the way we interpret each others contributions. Our success or failure in communication will depend on the extent at which we understand the different cultural background of the employees and create a fruitful collaboration in situations where cultural differences play a role. To achieve this, we need to act in an appropriate way in multicultural situations coupled with the ability to have an open mind which admits new information and this is curious about

Orientation to Knowledge- The terms people use to explain themselves and the world around them

In America, finding yourself in situations where communicating with someone of a different background than yourself is common. We are a melting pot of different cultures, backgrounds, and identities. Throughout the semester we have learned many ways to avoid conflict when engaging in intercultural communication. The most important aspects from the semester is the idea of generalization and ethnocentrism. These two ideas were displayed in the movie Crash and how the effects of it can lead to misunderstandings among everyone involved.

The developmental model that I will be using is Bennett’s developmental model of intercultural sensitivity (DMIS). Bennett’s model “…provides a framework for understanding individual development and awareness along a continuum from high ethnocentric to highly ethnorelative, and this framework can help us better understand some of the dynamics that might occur” (Bennett, 135). According to the model, there are two groups ethnocentric, which has three sub stages, and ethnorelative, which also has three sub stages. In the first category, ethnocentric, the three sub stages are denial, defense and minimization, while, the second category, ethnorelative, the three sub stages are acceptance, adaption and integration. “Denial is the inability to see cultural differences and is evident when individuals isolate or separate themselves in homogenous groups” (Bennett, 135). Defense is similar to denial; however, they are able to recognize cultural differences but have a negative outlook about other’s cultures (Bennett, 137). The last one in the ethnocentric category is minimization which when people can recognize and accept superficial cultural differences; however, they still view everyone as the same (Bennett, 138). The first one in the ethnorelative category is acceptance, which is when the individual is able to identify and appreciate one’s cultural differences such as values and behaviors (Bennett, 140). The next stage is adaption which is when individuals start to see “cultural

The importance of understanding cultural, ethnic and gender differences by managers and professionals in a business setting is essential to make the work environment comfortable. In every culture there are basic standards of thinking, and acting and these cultural differences strongly influence workplace values and communication. What may be considered acceptable and natural in the workplace for one person may be unacceptable for another person. People from diverse cultures bring new ways of thinking, creativity and language skills needed to survive in today’s work force. In many

Cultural differences effect many aspects of our daily lives. With the many different cultures embedded in the United States, it is important that everyone has an understanding and respect for the melting pot that is encountered daily in our communities, workplaces and schools.