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Digital Marketing : What Is It Important?

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Digital Marketing: what is it and why is it important? For those who may not be familiar, digital marketing involves the use of a website and any associated marketing tools in order to promote your business online. Despite such an acceleration in terms of Internet use and the ease with which we now access it, the digital world is still a complete mystery to some and as a result, the importance of digital marketing is all but lost on them. What people seem oblivious to is the fact that digital marketing is so universal in that it gives consumers access to information any time of the day and in any place they may be in the world. Gone are the days when the only message about your business came from you and consisted of only what you wanted …show more content…

Yes, you need to know your customers but that’s not enough. You need to make sure you know your customers better than anyone else in order for you to communicate with them more effectively. By communicating with them where, when and exactly how they want, they automatically become much more receptive to the message. In order to do that you need to almost consolidate a view or opinion of your customer’s preferences and expectations and in order to do this you need to gather information from across all channels including web, social media, direct mail, point of sale and mobile. This information can then be used to create, and in some cases anticipate, consistent and coordinated customer experiences that will help to increase your conversion rates. The deeper your insight into your customer’s preferences and behavior runs, the more likely it is that you’ll engage with them in successful and lucrative ways. Blogs, newsletters and forums are all great ways of informing and engaging your visitors but what about the rest of your target audience that may not be aware of your existence? They need help finding you and search engines will be the first place they choose to look. With the global market drawing over 100 billion searches every single month, search engine optimisation and search engine marketing is now more important than ever before. It’s so important in fact that it’s now a vital part of any digital marketing

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