Dr. Ottley Personal Statement

I will stay calm and will not be nervous during the interaction. I will do this by focusing on the needs of my patient and by trying to understand how she is feeling in this situation. I will ask open ended questions. I will do this in order to foster a meaningful conversation and to allow my patient to answer questions in her own way. I will use silence throughout my interaction in order to give my patient time to think about what she wants to say. I will do this by waiting for her answers and by encouraging my patient to take part in our interaction.

As per usual, I volunteered in the operatory of the Allen Saxe Dental Clinic. Today, I was the only dental assistant working. We had a moderate patient flow, but we seemed to get everybody out in good time. I interacted with the front desk receptionist, hygienists, and the dentists. Usually I would interact with the other pre-dental students volunteering, but today no one but me was there. My favorite dentist was in the office today. She was so happy to see me and she requested that I work with her, even though I was actually initially placed with another doctor. My interactions with the hygienists were no more than just a simple hello and good morning.

New graduate have some difficulties to communicate with physician and other interdisciplinary team members. For example a novice shared an experience that many other participants agreed had also happened to them: “And so finally I got him on the phone and started to explain the patient situation. He immediately cut me off and said, ‘I am making rounds. It can wait until I get there.’ And that was it. He hung up. I was simply reporting an abnormal lab value, trying to advocate for my patient. The response was so rude. You would think I did something wrong.” (Dyess, Sherman, 2009 pp.407).

When working with a wide variety of different people, it is destined for some problems to arise every now and then. According to Makely (2013), “regardless of whether you’re working with people just like yourself or people who are different from you, respect is the basis for getting along with everyone” (p.109). If the IV therapist would have just kept to herself and said ‘yes sir’ to the Chief Resident, things would have gone a lot smoother. But since she went on and was being disrespectful she made a fool of her Chief Resident in front of a lot of students. The people you work with are the ones who deserve the most respect because you spend a lot of time with them and ultimately have to get along with them because you work together. If you

Thank you for your response and for mentioning that we need to remove an angry patient from the other patients that might happen to be there. Take them to an empty examination room or office and try to discussion options in a privacy of an examination room may aid in the patient being more

Working in the medical field you deal with different social behaviors from patients to coworkers. In these dealings you learn different ways to handle situations that help to develop your own personal style of dealing with medical situations and to better your leadership. Four types of social behaviors that I have come across in my time in the healthcare field are angry, dismissive, emotional, and prosocial behaviors. The first time I had an interaction with someone displaying an angry behavior was when i was working as a customer service representative in my clinic. A patient was at the front desk yelling at the front desk personnel because they had notified him that the doctor was running behind by about 15 minutes. His frustration stemmed from the appointment timed he had made not being honored and being required to wait an extra 15 minutes to see the doctor. This particular patient had the look of person that could be considered intimidating and one that looks like they have the possibility of doing physical harm to someone because he was that mad. When I approached the patient I kindly escorted him to a room where i could tell him the reason why it was taking so long to see him. After talking to him it became clear that he had other things weighing on his mind and the news that he had to wait just sent him over the edge. After talking to him calmly it seemed to diffuse his anger and later he apologized to the front desk for blowing up at them and that all he

I was not involved in the conversation but was able to listen as they were sitting close to me. The NP made a suggestion regarding the patients care plan; she suggest another vitamin (a flavoured chewable) to increase the child’s medication compliance. The fellow immediately said no and told her that she was wrong. His tone was curt and the NP student did not reply, she remand silent for the rest of discussion regarding the patients care plan. The NP student made no attempt to explain the reasoning behind her suggestion; nor did she ask the fellow to explain why her suggestion was wrong. She appeared to just accept his word for it, since he was the physician. I later found out that this was her first time presenting a client to a physician and other HCT members. This was not a dramatic situation, and I do not know what occurred after this discussion, but something about the interaction between these two got me thinking. I started to think about how I would have responded in a similar situation; what would I have done what would I have said? Would the NP student have responded differently if it had been the dietician that said no. Would my response in this situation be depended on who was telling me that I was wrong? Am I intimidated by doctors, and do I hold their opinion to a higher level over other healthcare team members just because of the physician job title? TWEAK THIS

The PTA schedule was fully booked and there were few more patients added to her schedule due to changes in other therapist schedule. She could be the source for inspiration for new grad PTA’s since she successfully managed to “juggle” the time between patients; laugh and joke about staff unusual appearance; manage the moments to explain the patient’s conditions to me and inform on possible duties I was allowed to perform. Having such a schedule, the task of the therapist is to stay calm, focused and open-minded to challenges and situation. “Doing your job well under even the most challenging circumstance is closely tied to feelings of self-respect, so making sure you are in the situation in which your best self can be expressed in the therapeutic relationship is extremely important” (86). It was a good day to see the team work of the facility - the support of the co-workers reduces the stress that can cause the “burnout” of anyone that cannot cope the workload. The authors conclude that “teams can help meet the goals of efficient health care delivery while enjoying a sense of equality and mutuality among themselves”

In the group, our norms affect people differently. For instance, each member developed unique and different personal ways of judging people especially the clients.  As a team, our core values were quality service and performance, being efficient and proactive, having a single point of contact, maintaining respect and integrity and encouraging teamwork (Bender, Connelly & Brown, 2013). We coordinated team activities through effective communication and cooperation. The group was also disciplined, and most of the team members made sure that they worked without supervision (Frankel and PGCMS, 2017). Due to our performance, our team was always recommended by the chief doctor. Our primary goal in John Hopkins was to ensure that we consistently delivered

You’re at the start line with seven other people waiting for the start gun to go off, so you can run as fast as you can around the track and try for a gold medal. Put yourself in some of the runners or previous runners from the Olympics shoes, for example Carl Lewis. Running in the Olympics is a big part of all of their lives and also a big part of history. The Olympics have been around for a long time and they consist of teams from different countries coming to participate in different events such as running, which I will specifically be talking about in this paper.

A: The last stressful evaluation/experience took place in the Doctor’s office. Lengthened visits always seem to occur in this office. Waiting for Dr. David Weeks, nurses place you in the elbow room. Annoyed behaviors onset after a short span of time. He finally enters the room. Body language had an influence on me, and the primary purpose of the

Remember your professional boundaries. You are NOT here to be friends with our patients. You

There was a sense of dismissal and lack of concern between our office and the patient. I felt that at times patients left our office confused and not cared for. I don’t know what exactly made certain interactions more difficult than others. It could have been the time of visit, the mood/attitude of the patient or provider, or the level of difficulty of the visit. Whatever reason it may have been it is not enough of a reason to ever be rude and unprofessional. The team met every morning to go over the Doctor’s patients, concerns, treatment and follow up for that day. This was done to help better prepare us for each visit and challenge that may come.

If a patient feels negative or if they are in a bad mood it can lead them to be hostile towards others. Hostility can include being aggressive, rude and angry. Clients may be hostile for a number of reasons, for example their illness. They may feel powerless due to their condition and therefore act rudely and aggressively towards the health professionals. This creates a barrier to effective caring because if the client is being aggressive towards a member of staff, they may feel like they are unable to treat them well, as they won’t accept it. Hostility in the patient can also occur due to stereotyping, discrimination/prejudice and sometimes pregnancy hormones. Also, a client in an antenatal ward could feel hostile if they have just been admitted to the ward; this is because it is a new environment and they feel uncomfortable in the new situation. They may feel like they are isolated and alone, and take it out on the staff, behaving hostile towards them. Hostility can create barriers, like if the client will not allow any member of staff to come close to her, which stops the professional giving her the best level of care. Clients could also refuse treatment, worsening their illness, which creates a barrier to effective care. Staff may use the caring skill of disengagement to leave the client to calm down; if the client is posing a threat to the staff they must remove themselves from the situation for their own safety, and they should ask for help from another member of

It all started a full year ago on May 25th, 2019. It was a scorching hot day in San Diego, California for on this day it was the last chance I had to qualify for the 2020 Olympics. Qualifying for the 2020 Olympics was the main goal for my training these past 13 years of my life. The first step I took towards that goal was when I was accepted into the Elite Triathlon Academy in Colorado Springs, Colorado. Being accepted into this program meant that the United States would fund my dream of ultimately qualifying for the Olympics. The Elite Triathlon Academy gave me funding to go race around the globe and have to opportunity meet the qualifications the United States Triathlon program had set out for me. I spent a total of 4 years in the academy training and racing with the academy funding my development into one of the best athletes in the world. I had raced the whole entire 2018-2019 seasons hoping to qualify at one of the events needed to qualify but could not put together a strong enough race to make the team. My last hope was to make top-9 at the WTS San Diego race in May 2019. I had one last shot and the pressure was on. I went to the race and barely made the team by coming in 9th place on the day. When I hit the finish line I was completely and utterly overwhelmed with joy and pride for I would be claiming the last spot to represent my country in the 2020 Olympic