Strategic Analysis of eHarmony
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CONTENTS
EXECUTIVE SUMMARY 4
ANALYSIS & EVALUATION: 4
EXTERNAL ANALYSIS: 4 ECONOMY: 4 DEMOGRAPHICS: 4 INCOME DISTRIBUTION: 4 ETNIC MIX: 5 GEOGRAPHIC DISTRIBUTION: 5 AGE STRUCTURE: 5 SOCIAL AND CULTURAL TRENDS: 5 GLOBILIZATION: 5 TECHNOLOGICAL TRENDS: 5 GOVERNMENT INTERVENTION: 6 BUSINESS TRENDS: 6
MICRO LEVEL ANALYSIS: 6
BUSINESS CYCLE: 6
MAJOR PLAYERS IN THE INDUSTRY: 7 DIRECT COMPETITORS: 7
INTERNAL ANALYSIS: 7 OPERATIONS MANAGEMENT: 7 COST CONTROL 7 RISK: 8 CUSTOMER MANAGEMENT: 8 WHO EHARMONY WANTS TO ATTRACT: 8 HAVE THEY SEGMENTED THE MARKET: 8 HAVE THEY FIGURED OUT WHO THEY DON’T WANT TO ATTRACT? 8
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* 10% of people who visits personals website live in suburban areas. * 9% of people who visits personals website live in rural areas.
AGE STRUCTURE:
* 18% of people who visits personals website are in the age group 18-29 * 11% of people who visits personals website are in the age group 30-49 * 6% of people who visits personals website are in the age group 50-64 * 3% of people who visits personals website are in the age group 65+
SOCIAL AND CULTURAL TRENDS: * 12% of people who visits personals website are men * 9% of people who visits personals website are women. * 7 million people gone on dates with people they had met through online personals site, with 40% entering some type of long term relationship. * Of the 2.2 million marriages that took place every year in US, reportedly 120,000 occurred between people who had met on online personals. * After 2005, the percentage of internet users who visited online personals fell from 20% to 10%. * 20% of paying members on online dating sites comprised of people who signed up at the request of their families, although this number -varied depending on the target market of the site. GLOBILIZATION: * Increasing growth in Europe, U.K and Middle East. * Many of the dating sites have already expanded to the other parts globally.
TECHNOLOGICAL TRENDS: * Technical advancement gave the DATING SITES, the opportunities to
The biggest threat to eHarmony and other paid dating sites was the free dating sites that were the newest entrants into the market. These sites did not have major restrictions to joining and did not necessarily do the match-making for the members. According to Piskorski, Halaburda & Smith, very many people subscribed to such sites as witnessed by the rise of “Plenty of Fish” in 2007 to become the most frequently visited in Canada and the U.K, and fourth in the United States(8).
Considering about the external environment, the marriage cultural changes in current modern century, there are lower percentage of singles in the United States are seeking a romantic partner. The less expectations about the partner, less active among men and difficulty in a relationship than before, potential huge markers are available for eHarmony to expand and investigate. Moreover, divorce rates keep climbing from mid-1960s, and people trend to re-marry in the United States, those population should get more focus from the eHarmony.
The first general environment that is most relevant to this case is the demographic segment. This segment focuses on population size, age structure, geographic distribution, ethnic mix, and income distribution. This segment is relevant to eHarmony because there main focus is to match their customer’s with potential partners. They need to take in account the matches age, income, ethnicity, and income. In the case, they discuss how they require customers to answer questions about how old they are, where they are from, where they are living, where they work... etc. They take all this information and match it with another customer. The second general environment that is most relevant to this case is the sociocultural
In the article “How Match.com Aims to Stay Relevant” by Tara Nieuwesteeg the writers tells a story about two people who met on the website years ago and are happily married today. Lauren Whitson, 30 was in search of a relationship with a man whose relationship history was a mystery to her. She created a profile on the site in hopes of at least meeting new people. After she received a few creepy messages she thought twice about using the site to find her
of substitutes to be high because online daters can try several different sites at the same
The concept of online dating has exploded into mainstream culture since the emergence of the Internet. Websites have allowed for the virtual facilitation of basic needs
The generation of today enjoys their lives largely revolving around technology. You can go to school online, buy all of your groceries from your home, and make video conference calls around the world. Naturally, in order to meet these desires, the world of online dating has flourished. Millions of people are signing up for a variety of websites that guarantee happiness for all different types of people. For those who can’t seem to find the time to go out and meet other singles in their community, online dating is seen as a quick and convenient way to discover relationships. Online dating has become a popular new mechanism for seeking a romantic partner and initiating intimate relationships.
Nowadays people are meeting the same way but with a twist. More people are using the internet as a way to put themselves out there to see what they can reel in. Dating sites are presently one of the most popular ways of meeting singles. There are many different types of dating sites, choosing the right one just depends on the person’s interest. There are formal dating sites where what the person wants is a serious relationship, marriage, or just a good time. There are also websites that tend to be a bit more intimate. These intimate websites are for people looking for like-minded adults with sexy photos, seeking affairs, discrete relationships, shared sexual fetish and sexual encounters. Usually once the person has found what dating site they want to use, they person starts off by creating a profile, after that they design their profile by inputting information about themselves, post pictures, biography, interests, likes and dislikes, and what type of partner they are seeking. The users fill out these in depth questionnaires, some ask about 300 questions and some websites also track what users do online in order to create a more accurate picture of their preferences. Also some of these dating sites are free and others the users have to pay. Some might say it makes it simpler or a bit more difficult to find their partner. These sites use a complex algorithm to help in the performance of
Yahoo! Inc. is one of the oldest and most well-known Internet content providers. Yahoo! Inc. offers one of the most diverse Internet websites. It is believed that by expanding Yahoo!'s services and expanding broadband access, Yahoo! customers will stay on the website and spend increasing amounts of time and money. Yahoo! Inc's biggest obstacle lies in its competition in the form of
Agreeing to an arranged marriage is no different from going online and signing up for matchmaking services or online dating sites. In fact, since 2013 online dating sites have tripled for adults in their 20s, 40s and 50s. With the use of technology, people can register online to dating sites, and after including their values and interests, they get instant results on their perfect match. This process is no different from having parents and family members introduce a person to their son/daughter. Online dating sites are an evasion of privacy. It requires for members to have personal information available for thousands of people to see -true or false. In addition, online dating sites require for the person to do their own research to find someone. This may easily again lead to a relationship based purely on physical attractiveness and information that may be false, instead of the foundation of a successful relationship (Chapdelaine et al.
The popularity of this new dating trend is stunning experts from around the world. As new data shows a decrease in new memberships on traditional dating sites, one SD site reports 120,000 active members with rate of new membership growing rapidly.
With the recession periods coming of the global economy, it even increases the competition pressure for sponsorship money with more and more competitiveness. So it becomes more and more significant for every corporate to takes some effective measures in the operational management for a better operational performance. In this thesis, the author analyzes the case of Jordan Grand Prix in the aspect of planning and Control, Quality Management, Project Management and operational improvement. Specifically, it points out the measures and strategies Jordan takes in the process of advantage pursuit in competitiveness.
According to psychologist James say, “Couple who met online are nearly 3 times as likely to get divorced as couple that met face to face”
In today's post-modern society, dating practices are both vast and varied. People meet their romantic partners in any number of locations including at work, at the bar, and increasingly, on the Internet. Online dating has become very popular over the past decade, and according to a study done in Washington DC, over 74% of single Internet users in the US have taken part in at least one online dating-related activity. In addition, this study found that 15% of American adults (that's 30 million people) say that they know someone who has been in a long-term relationship with a partner they met online (Biever, 2006).
There was also a hike in common-law relationships in general, with 2.8 million persons aged 15 and over reporting they lived with their partner outside of marriage in 2006.