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Empathy And Design Thinking Steve Jobs

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Empathy is a significant characteristic of a design thinker and leads to ultimate success in the business environment. Empathy allows an entrepreneur such as Steve Jobs to gain an understanding of the human experience and develop Apple products that adhere to the desirability of customers. This human centred methodology and culture of innovation allows a design thinker to examine and understand perspectives of others both imaginatively and affectively. By utilising empathy in design thinking Steve Jobs was able to develop and build Apple’s future products in an innovative and successful manner as to emerge from any previous product failure or impediment.
Design thinking and empathy is utilised by designers such as Apple’s Entrepreneur Steve Jobs as a solution orientated method to solve complex problems and find desirable solutions for clients. Steve Jobs constructed an aim of simplicity and creating technology which can be individually used by customers. Founded in 1976, Apple has been considered a leading designer of computer hardware and software, nevertheless by 2012 it had fundamentally reciprocated the computer, music and mobile industry through its sleek products, innovative stores, and new business models. This transformation was a result of design thinking and empathy which Bill Atkinson member of Apple’s development team described as an
Stefan and Barbara (2012, p.2) states that “emotional connection… emerged from the soul of the design team”. John Sculley the

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