Employee Engagement And Employee Relationship

Employee engagement is today’s leadership priority. However, the catchphrase goes a long way back in the beginning of the 21st century. It has gained interest to this date, which can be credited to Gallup’s first version of the Q12 in the 1990s commonly termed as the Gallup Workplace Audit (Gallup Consulting, 2006). Subsequently, Gallup has continuously refined and expanded their Q12 for current business challenges. Furthermore, several literatures, surveys and evidence-based studies abound that exhibited positive results with employee engagement such as increased performance, safety, retention and profits among others.

One of the primary factors in employee engagement is a person’s relationship with his or her direct manager. Some managers are excellent at managing teams and making each person feel valued, while others don’t have the same abilities. Train your managers in the skills that can improve employee engagement, and it can boost your organization’s overall results. Most employees fear their supervisors, so they choose to leave because they don’t want to work in a stressful environment. However, they don’t always express their

Employee Engagement: It’s a known perception that an engaged workforce provides many intangible benefits that is linked directly to retention. HR policies should focus on employee engagement initiatives that stimulate motivation levels of employees to perform better and bond with organisation. This process should be initiated right from induction and continue throughout their tenure by opening channels of continuous communication and encouraging interpersonal relations. HR is responsible to incorporate methods to measure engagement and at regular intervals track engagement contribution to company’s success.

Employee engagement, which reflects the emotional commitment an employee has to an organization is not just an organizational nicety but a business necessity due to direct ties to a number of performance outcomes, such as profitability,

Employee engagement has been a trend of management since 2004.(CMI 2015) ‘Some people may believe that engagement is just about employees ‘going the extra mile’, but it is much more.’(CMI 2014) Within globalization, how to apply employee engagement is significant for an organization to achieve their performance. A key aspect of employee engagement concerns how employees manage their position, performance and development in relationship to the company’s strategies. Therefore, according to Moenguc (2013), employee engagement has been personalized as a“persistent, positive affective-motivational state of fulfillment.” To demonstrate how this process affects the overall performance of an organization, John Lewis has been selected as the case study

Robinson D, Perryman S & Hayday S. (2004). The drivers of employee engagement. Institute for

Employment is one of the main factors in a working person’s life. People work so they can live comfortably, benefit

Better goods, services, technology, and tactics are several things that make one business more successful than the other. In addition, to have a competitive advantage, employee engagement is more essential than ever to the success of a business. Research has also shown that when it comes to employees, the ones who are engaged outperform considerably higher than employees not engaged. The individual correlation between the employee and their leader is important. Employee engagement is guided by the actions of their leader. The leader is responsible for creating an environment in which the employees remain engaged. There are five skills that are crucial for a good leader to possess to successfully increase engagement. They are building trust, mentoring, inclusion, alignment, and team development.

An organization’s capacity to manage employee engagement is closely related to its ability to achieve high performance levels and superior business results. Some of the advantages of Engaged employees are • • • • Engaged employees will stay with the company, be an advocate of the company and its products and services, and contribute to bottom line business success. They will normally perform better and are more motivated. There is a significant link between employee engagement and profitability. They form an emotional connection with the company. This impacts their attitude towards the company’s clients, and thereby improves customer satisfaction and service levels • • • • • • It builds passion, commitment and alignment with the organization’s strategies and goals Increases employees’ trust in the organization Creates a sense of loyalty in a competitive environment Provides a high-energy working environment Boosts business growth Makes the employees effective brand ambassadors for the company

Changing the behavior of an employee can be extremely difficult without using the proper tools that can affect that change. Although you may know the tools, using them properly and at the proper interval can still determine how successful that change will occur. One indicator of good behavior is employee engagement. Generally, an employee who is performing duties outside of their normal job scope is considered to be highly engaged and has is presenting good behavior. As a manager, we must find ways to fully engage our people to ensure the success of each individual and the organization. Understanding the strengths and weaknesses of our employees will help us in capitalizing and exploiting their strengths; engaging them in areas where they can excel, thrive and become an advocate for the organization.

A company’s level of employee engagement is a reflection of its core values; while at the same time reflects a fulfilling and positive job-related state of mind that is characterized by the resilience and energy of its workers. The following report is an analysis of a case study conducted by Hallowell (1996) to determine whether Southwest Airline’s organizational capabilities and employee needs are linked to competitive advantage. An examination of the data presented in the Southwest Airlines study reveals a significant level of employee commitment through the

In this era of advanced technology and increased competition it is very important for a company to be stable in the competitive market. Employees are the prime source of the company to gain profit, the hard work of employees depends on their attitude towards the organisation that is how they feel working in the company, their trust and pride towards the firm (Mishra, Boynton & Mishra 2014). The companies now days are not only strengthening the external environment for example, customer focus , stakeholders partnerships, but also the internal environment of the firm as well which involve employee engagement through motivation (Mishra, Boynton & Mishra 2014). In other words it can be

inspirational motivation, idealized influence, individual consideration and intellectual stimulation leads to higher employee commitment and employee work engagement. The employees feel

Usually, Employee engagement is understood as an outcome of a mutually beneficial and good relationship between the employee and employer. When such a synergy exists between the superior and subordinate, employee engagement actually works out. A very rosy picture of increased employee engagement is that, it results in increased customer delightedness rather than satisfaction, increased shareholder satisfaction, a highly productive employee who commits lesser mistake, is self-motivated and dependable. Those well- established organizations enjoy good reputation and profits because of increased employee engagement. To be described about the real picture, in the article,(Wolfe, 20nnm,introduction section,para5)it says “…employee engagement is just rhetoric. It is a score that management uses to recruit candidates”. For most of the companies, employee engagement is usually seen not more than as a measure or a tool used to attract a pool of potential job candidates and retain them in the organization. It is not seen as an emotion or a feeling with an intention to make the employees feel a great

Leaders also try to achieve the same quality for their own status, which allows them to pursue greater strength, achieve personal goals and future endeavours. According to a recent study conducted by Psychometrics Canada a pioneer in research assessment, has mentioned in one of its report that employee engagement in the organisation plays a major role in the success of any organisation. Accordingly it says that the best way to increase the relation is by working out a strategy that builds positive environment and culture relations between the workers and ensuring a good leader to fit for the purpose. Leaders in the organisation can try to achieve a better employee engagement by listening to followers opinions, communicating his vision with a clarity, providing and developing strategies and solution for the success, and finally recognising the ability of the followers and praising their contributions. Thisaspect of leadership is displayed by general feedback, generating ideas and possess enthusiastic in requesting for help (Bradley P. Owens, 2013). One example of this leadership quality is described by DAVID J. BOBB(David J B, 2013) in his book saying following servant leadership is very difficult as it is not a natural talent to anyone. He takes the example of George Washington, though considered to be a man of high temper and showing excess pride in his capabilities and qualities during his period as a freedom fighter. As he has foreseen the global position he is getting