Trends in Human Resources in Healthcare There are many current trends in human resources (HR) in the healthcare industry. Many of these trends have significantly changed over the decades, and many have not changed at all, and are waiting for the initiative from managers and/or the workforce population. This paper will focus on managing and properly executing diversity trends in the healthcare field and workplace. According to Borkowski (2011) “diversity management is a challenge to all organizations” (p.27). Skill building and policy development that address the ever-changing demographics of patients and the workforce are key to diversity development and management. Diversity management and trends are relatively new to the healthcare …show more content…
A multitude of concerns were uncovered such as lack of advancement, mentoring, coaching, networking, success planning, a positive culture regarding diversity, job training, employee empowerment, cultural bias, resistance toward diversity, uncompetitive salary, and existing work and family balance problems. After realizing these set-backs, the CEO must reconfigure the workplace around diversity, and to do so, a plan to the Board of Directors has been created and will be implemented to meet the goals of a minority and women-friendly employer, and to eventually have the two categories represent 50% of top management. Presentation on Progressive Management and Diversification to Board of Directors MHHS has had a working and successful diversity program for the past ten years; however, after recent and careful findings, we have found that our diversity program is not producing results with diversity recruitment, selection, and retention of diversified employees. We have witnessed a significant decline in upper management by our minority and women employees. A large study was conducted that included interviews of past and present employees that gave many answers as to why our diversity program is not, and has not been fully functional. As an organization we need to change this drastically before we lose more diversified employees, which in turn hurts and hinders our patients and their anticipated recovery time. We must meet
Diversity is a wonderful asset to an organization and brings with it many benefits. Employees bring in their own personal experiences and knowledge to the team (Burns & Kerby, 2012). Having diverse teams allows for the possibility to fix a problem or perfect a process by using different employee’s experiences and past knowledge to find solutions. A diverse workforce can drive economic growth and capture a greater share of the consumer market (Burns & Kerby, 2012). With diversity as a core value, the recruitment pool is widened to find the most qualified candidate and reduces employee turnover as a result. An organization can be highly competitive with a diversity initiative by adapting to a changing environment (Burns & Kerby, 2012).
As we enter the new millenium, diversity in the workforce is rapidly increasing. Businesses and organizations are living up to the great melting pot image the United States has always been popular for. Employees now reflect a diversity of cultural perspectives, ethnic backgrounds, ages, genders, physical abilities, and levels of education. This wave of multiculturalism is here to stay and cannot be ignored. It is in need of attention in order to uphold the well-being and success of businesses and organizations all over the country.
The way in which an organization tackles diversity determines its negative or positive outcome. All the 5 companies agreed that diversity has contributed to their success. Some barriers were identified in managing diversity like the difficulties faced by women in managing the work and family, fear of discrimination, resistance to change, diversity is not seen as an organizational priority, resistance to change and unsupportive working environment for diverse employees. Diversity contributes to more productivity but if not properly managed could hinder success.
Three ways of gaining executive commitment to diversity are to gather data and to assess the organizations current commitment to diversity to show where and why there is a need for change. The development of diversity council can also garner executive support because it offers a way for executive members of an organization to have a dialog with other members of an organization about diversity. Systematic changes are also necessary such as hiring from a diverse roster of candidates when filling a position. (Moodian, 2009,
From Hollywood to the the social sector, diversity, rather the lack thereof, has been a topic of conversation. Although many organizations have begun to advocate for diversity, more work must be done. Across the social sector,women and people of color remain severely underrepresented in leadership positions. Organizations must become intentional about creating a diverse workforce and implementing inclusive policies that foster positive work environments. When employees feel represented and included they are happier and more likely to contribute to fulfilling the organization's mission.
The human resources department is an essential aspect to any healthcare organization. In order to reduce these disparities HR departments and their organizations recruit, train and educate a more diverse workforce (Fried, & Fottler, 2011, pg. 301). These diverse workforce employees will continue to be the new norm as the population increases. One of the main objectives of the human resource department is to make their employees culturally aware and provide them with the cultural intelligence that it takes to furnish their patients with the best quality
The target of this research is to explore the diversity strategies of the U.S. Department of Veterans Affairs ' (VA) with the objective of supporting its efficacy. Accordingly, this paper organizes this exploration into three correlating sections, the first of which introduces an overview of the Office of Diversity and Inclusion (ODI) within the VA. In addition, this area summarizes the ODI installation of the VA diversity plan. This leads to the second exploration section, which outlines specific focus areas of the VA diversity plan as defined in the Standard University Publication: Best Practices for Managing Organizational Diversity (2007). The third and final segment offers a concluding synopsis along with recommendations for
Healthcare managers are responsible for ensuring that their organization has a plan or strategy that is geared toward eradicating health inequality through cultural competency. Best practices are of utmost importance in assuring cultural proficiency. Buchbinder and Shanks (2012) outlined these practices in their textbook Introduction to Healthcare Management: a diverse workforce, leadership and organizational culture that fosters cultural competence as well as human resource policies which do the same, appropriate training/education for all employees, linguistic services and materials, systems capable of tracking data with regards to health outcomes, and responding to and engaging the community (p. 321). Additionally, a Commonwealth Fund study provided a list of actions that diversity leadership should adhere to in accordance with the National Standards on Culturally and Linguistically Appropriate Services (CLAS) standards. Aside from employing a culturally diverse staff and patient services and regular re-evaluations of goals, healthcare leaders engage and report their progress to diversity goals the community (Dreachslin, 2008). Inasmuch as cultures change and evolve, it is suggested that cultural competence training be an ongoing process and that organizational policy and strategic plans be reassessed periodically for effectiveness (Buchbinder & Shanks, 2012). Time, revenue, and energy spent in interventions that do not bring the desired results is not
Due to the changing demographics of our society, hospitals and health systems need to be more diverse. Employees need to be hired that match the ethnic make-up of those they serve. Training for employees to be able understand others beliefs and values will support the patient-provider relationship. Finally, by promoting diversity within the health system, potential patients will be drawn into the system for care when historically they shied away from major institutions. By making culturally proficient care and treatment a priority, healthcare organizations will decrease “the gap in health status between minorities and other majority groups, patient-provider communication barriers, poor health outcomes for minorities and the presence of biases and prejudices among some health professionals” (Hart & Mareno 2013, p. 2223). This paper, will examine Hospital Corporation of America’s (HCA) website diversity.
Maintaining an organization with industry-leading levels of diversity and inclusion is critical to fulfilling our mission, sustaining our business objectives, and providing the highest quality, affordable, and culturally competent care to our members and patients and the communities we serve.” ("Kaiser Permanente",
The purpose of this paper is to share research information of health care organizations who are experiencing issues with Cultural Diversity. The information shared will help to support health care systems as they continuously work towards reducing health care disparities. While they continue their efforts to decrease diversity in health care governance and leadership. According to recent studies, the Institute for Diversity in Health Management, an affiliate of the American Hospital Association, found that there is about 81 percent of hospitals educated. Studies also found that all
One of the objectives that the team discussed was diversity in the workplace. Major corporations have encountered issues concerning diversity in the work place. Our team can directly relate to this subject in the workplace since all of us are diverse minorities in our individual work place. It was discussed in the group that diversity in the workplace is the manager’s responsibility to insure that the workplace is a diverse environment. Managers in most companies are required to hire a diverse staff. Managers have the ability to use race, religion, and tenure as qualities to inspire success and
Diversity at Target, like everywhere, is a work in progress. Target is ahead of the national average in terms of minority hiring. Additionally, the company has a higher percentage of minorities in management positions than the industry average. “The Strength of Many. The Power of One,” is Target’s tagline for diversity. It is realized that we need many points of view all working towards the common goal in order to be successful. The goals set forward in this plan are: to increase diverse hire mix by 30% over last year; improve retention rate by 30% over last year; and to develop high potential diverse talent in the ST. Louis market. This can be done
Introduction Diversity in Health Care is very important because working with a diverse population create an exceptional organization since; some patients and families feel comfortable walking into a diverse hospital or clinic. When a diverse group of employees comes together, different cultures unite as one striving to undertake the same purpose, which is meeting the organizational standards. Moreover, with a growing society of diversity, it is significant to have a diverse population in the workplace. Besides, creating and managing a strategic organization, as well as educating staff about the impact of diversity in the workplace would help diminish discrimination. Likewise, considering the meaning of strategic management and the role of
Diversity is what makes people different, not just culturally but in human differences. Having a multitude of differences in the workforce gives an organization the ability to use many ideas to reach a common goal. A person could say that a diverse group of people together in one room can accomplish greater achievements than a room filled with the same types of individuals. Managers understand the concept of diversity, and how important diversity is to the success of a company’s ability to implement programs that continue to develop a harmonious and diverse workplace. The recognition that diversity is a reality in the workforce has generated an enormous amount of activity over the years among leaders in business, government, and civil