Introduction
Generally, financial services refer to services provided by the finance industry either public or private finance industry. Financial services defined as services that related to facilities such as saving accounts, checking accounts, leasing, loans and money transfer provided by banks, credit unions and finance companies.1
Flower of service is a visual framework for understanding the supplementary service elements that surround and add value to the core product. Flower of service is introduced by Christopher Lovelock that distinguishes between facilitating and enhancing supplementary services. These different supplementary services can be classified into eight petals. The core service is the reason why service provider exists
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This facilitate the people especially students who are not aware and not capable to read about the news established in the websites.
However, not all information is helpful. There are several quality required for a good information which include relevant, up- to-date, accurate, meet the need of the user, easy to use and understand, worth of cost and lastly, reliable. Information should be timely and free from errors. It also should be clearly presented, worthwhile and most importantly comes from authoritative sources.5 Based on our observation, MARA has practices these qualities when they always ensure that information provided is worth able for the people. MARA also ensures their website is applicable to the customers 24 hours a day and always updated current information and any latest news.
ORDER TAKING
In a flower of service concept, Order taking is categorize under facilitating service. We already knew that Facilitating service means a service required for service delivery. This should be clear that order taking is the crucial service delivery or we can say that it helps in the use of the core product. Order taking generally is defines as an activity which a person take order or request something from another person.
There are generally 3 elements of order taking. The 3 elements are: - applications, order entry and reservation and check-in. the first element is applications. Application element here means what kind of order taking
Alice Walker shows Myops innocence and subsequent loss thereof through her usage of vivid imagery as well as the small setting and symbolism in “The Flowers”. Myop’s sudden exposure to the harsh reality of racism surrounding her shatters her innocence. The tone of the short story changes abruptly showcasing the main characters shift in how she sees the world. For she is suddenly and violently thrust into a world in which skin color dictates how others in society will treat her.
The ordering process begins with the decision of the customer to submit their order simply by either calling, faxing or mailing their order information. When a customer calls in their order, the customer service representatives takes down pertinent customer information, which includes the customer's name, billing and shipping address, product number and description, quantity and shipping instructions. While taking down the order, the customer service representative access the company's order entry system where inventory checks are conducted as well as credit checks are processed. In addition, delivery options are advised to the customer. Here the customer decides
Robin Jenkins effectively conveys loss of innocence and ant war through sophisticated symbolism in the short story “Flowers”. It tells the story of a young girl, Margaret, who was evacuated from the city of Glasgow to the highlands of Scotland in an attempt to avoid the inhumanity of war, but it is in the highlands where she truly witnessed the brutality of war.
Create a sample list of owners and properties. Your list will be similar in structure to that in Figure 1:30, but it will concern owners and properties rather than owners and pets. Your list should include, a minimum, owner name, phone and billing address, as well as property name, type and address.
“The Flowers” by Alice Walker is a short story written in the 1970’s. The story focuses on Myop, a ten year old African American girl who loves to explore the land in which she lives. Carefree and naïve, Myop decides to travel further away from her ‘Sharecropper cabin’ and travels deep inside the woods to unfamiliar land where she discovers the decomposed body of an African American man. It is then Myop quickly grows up and suddenly becomes aware of the world in which she lives. The story relies on setting and symbolism to convey the theme of departing innocence.
The Flowers By Alice Walker Written in the 1970's The Flowers is set in the deep south of America and is about Myop, a small 10-year old African American girl who explores the grounds in which she lives. Walker explores how Myop reacts in different situations. She writes from a third person perspective of Myop's exploration. In the first two paragraph Walker clearly emphasises Myop's purity and young innocence.
This course focuses on services management in general and service operations in particular. It explores the elements that unite services, that differentiate service processes from non-service processes and that differentiate various types of services from each other. Customers generally participate in the service process, often with direct and uncensored interactions with employees and facilities. The resulting
Finally, the orders process systematically provides
The service experience includes four different aspects that must be understood before analyzing the experience: services setting, the service workers, the service customers, and the service process. The service setting is where the action or service performance unfolds (Fisk et al, 2014, p. 26). The setting can also be what the customer is unable to see (backstage). The service workers are those who work together to create the service for the customers including the seen and unseen. The service customers are the person, group, or organization receiving the service. Finally, the service process is the series of events during the service received (Fisk et al, 2014, p. 26).
The story "Flowers for Algernon", by Daniel Keyes, that we read in English was about a mentally retarded person, named Charlie who had an operation to increase his intelligence, but the operation was a failure and Charlie is slow again. He wants to move now so society won’t ridicule him for being slow again. Daniel Keyes wrote this short story for good reasons. Daniel Keyes wrote "Flowers for Angernon" to show people from an outside look on how we treat mentally challenged people. When you treat people as you always do, you don’t see how mean or how cruel it really may be. It could just be your personality or the way you were brought up. By him writing a story on a mentally challenged person wanting to become smart to
Daniel Keyes was born on August 9, 1972. He grew up in New York and attended New York University briefly before joining the United States Maritime Service at 17, working as a ship's purser on oil tankers. Many of his works were published in the New York newspapers. The inspiration for Flowers for Algernon struck while he was waiting for a train in 1945. His book was created on the single thought, “What would happen if it were possible to increase a person’s intelligence?” Fifteen years later, the thought grew into a novella which was published in the Magazine of Fantasy and Science Fiction in 1959. It also won the Hugo Award for best short story in 1960. In 1966, Keyes expanded it into a novel which tied for the Nebula
Financial services are the economic services provided by the finance industry, which encompasses a broad range of businesses that manage money.
Journey is an expedition to a certain place that is embarked by an individual. As much as it is physical, it is also emotional and imaginative and in the process of embarking on a journey an individual must discover something about themselves or the society. The powerful human spirit is essential for a journey because it is crucial for individuals when overcoming obstacles and allows individuals to explore and recognise the unknown aspects of themselves or the world. This is illustrated in the radio drama ‘Flowers for Algernon’ adapted by Bert Coules and written by Daniel Keyes and in the film ‘Little Miss Sunshine’ directed by Jonathan Dayton and Valerie Faris. In Flowers for Algernon, the protagonist, Charlie embarks on an intellectual journey
First, in aspects of personal selling this cost will be deducted out of the salesperson’s salary whereas all sales personal receive the same amount of salary. Next, the order processing is role of businesses to deliver consumer products accurately when and where the consumer wants the product is beneficial to retail grocery stores, supermarkets and Foodservice wholesalers. Making deliveries order processing top priority will provide the Cooper Company the fortitude to create competitive prices as well as, make deliveries in a cost-effective manner (Sabri, E. H., Gupta, A. P., & Beitler, M. A. 2007).
Normally banks offer a suite of services over and above taking deposits and lending money, but Non-banking financial Services Company could offer similar service in some extent like insurance, mutual funds or fixed income securities. In the case of lending sides, bank also faces unconventional companies like General Motor, Sony or Microsoft offer preferred financing to customers who buy big items with relatively low cost.