Fair Credit Reporting Act Case Study

Information stored for clients always needs to be checked for accuracy. When it comes to the customer we need to check their addresses, telephone number, and outstanding payments for accuracy. For a employees it can be their appraisals, salaries, addresses or telephone numbers which need checking for accuracy. Finally, for businesses its finances, profits and employee and customer details need checking for accuracy. Alerts can be set so that the customer and employee information is regularly updated. Using good software for database purpose will help with maintaining information accurately. External and internal audits are another

* Keep concise records and ensure these are discussed openly with the customer. This ensures they are aware

* Get customer data from whatever sources are available, loading it onto our systems and analyzing it

The reporting party (RP) stated she held a telephone interview with Aurora Drake DOB: 9/1/98. The RP stated Aurora disclosed shortly after her placement in the facility on 9/24/14 she observed the residents smoking in the back yard of the home. According to the RP Aurora began smoking shortly after the encounter. Aurora stated a staff person named Kate would supply her with cigarettes. Aurora stated she observed a staff person named Shawna share the same cigarette with a resident named Austin. The RP stated Aurora was constantly belittled and harassed. The RP asked Aurora of incidents of her interactions with staff. Aurora stated around last Christmas after returning from a visit with her mother, staff person Kate called her a "spoiled little bitch.' The

The Federal Fair Credit Reporting Act (“FCRA”) provides borrowers with consumer rights and protections including the right to dispute inaccurate or incomplete information with the consumer-reporting agency or with the furnisher (Residential Credit Solutions, Inc.) directly. This law requires RCS to review the dispute including supporting evidence provided with the dispute. The furnisher must investigate the disputed information and provide its findings to the consumer-reporting agency or to the borrower.

The reporting party (RP) stated resident Frank Barrell DOB: 6/5/33 was admitted into the facility on 11/15/16 and passed away on 12/15/16. The RP disclosed the facility failed to offer the resident food. According to the RP, Mr. Barrell was a Hospice resident and would sleep several hours a day. Consequently the facility had failed to wake Mr. Barrell for his meals and not provide meals for him in his room. The RP stated when her employee would arrive and asked Mr. Barrell if he had eaten he would respond "no." Furthermore, the RP disclosed of an incident when an employee arrived after 10AM and Mr. Barrell had not had breakfast. The hospice employee went to the kitchen in search of food and was informed due to the resident sleeping through

The Truth in Lending Act (TILA) protects one against inaccurate and unfair credit billing and credit card practices. It requires lenders to provide you with loan cost information so that you can comparison shop for certain types of loans. People have a right of rescission for loans covered under TILA, which allows you three days to reconsider your decision and back out of the loan process without losing any money. This right helps protect people against high- pressure sales tactics used by unscrupulous lenders. Companies that would lend you money are under certain obligation to provide you basic information about the loan in clear and understandable terms. The most commonly

A brief history into its creation is when this all began when the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) was put into place July 21, 2010 by President Barrack Obama, in order to combat the Great Recession. This act requires the Consumer Financial Protection Bureau (CFPB) to issue rules and systems that organize certain disclosures provided to consumers when applying for and closing a mortgage loan under the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA). The Truth in Lending Act (TILA) was brought into effect May 29, 1968 as a United States federal law, which was designed to promote informed use of consumer credit, by requiring disclosures about its terms and cost to standardize

The reporting party (RP) stated on 12/17/16 foster mother Cheryl Lamb was mopping the floor while foster children Michael and Caleb were outside. Later the minors wanted to enter the home and were asked by the foster mother to put on sock due to the wet floor. Caleb complied and put on his sock and went inside the home, however, Michael was defiant and refuse to put on the socks. Michael was informed to put on the sock or to wait until the floor dried. Conversely Michael chose not to put on the sock and walked backwards on the floor, falling on his bottom. Michael stated he was pushed by the foster mother, thus he fell. Reportedly Michael has several behavioral problems and was moved to another FFA placement by his assigned social worker Madeline

As with any financial information collected we need to ensure that the customers information is kept safe and secure and the information we gather follow the proper collection regulations. We need to disclose to the customer the ways we intend to use the information, such as running credit checks or opening lines of credit. Prior to the customer submitting any information we need to ensure that we disclose this information.

The reporting party (RP) stated his wife Charlene Anderson has residing in the facility for 7 months. Charlene has been assigned to the "memory unit" and suffers from partial blindness. The RP stated he received a phone message from Charlene stating 'urgent, urgent." When the RP returned Charlene's call she disclosed she was in serious pain due to her arm being twisted by staff member Sara Duarte during the night shift. According to Charlene the staff member became angry and twisted her arm for not moving quickly while preparing for her shower. The RP notified the Simi Valley Police and immediately drove to the facility. When the RP arrived to the facility he observed Officer Eric Owen talking with Charlene. Charlene reported her arm and shoulder

It’s is important that when conducting a background check that we follow the guidelines set forth by EEOC and the Fair Credit Reporting Act. For instance, EEOC filed charges against Dollar General after a candidate was given a conditional employment offer and later revoked after the company had discovered that she had a six-year-old conviction for possession of drugs. The company’s policy stated that any applicant that had been charged with possession, would be disqualified for a period of 10 years. EEOC found the company actions resulted in disparate treatment. Especially since the applicant had listed her convictions on the application. Not to mention, she had been performing the same duties at another employer for the last four years.

Each month, the cardholder is sent a statement indicating the purchases made with the card, any outstanding fees, and the total amount owed. In the US, after receiving the statement, the cardholder may dispute any charges that he or she thinks are incorrect. The Fair Credit Billing Act gives details of the US regulations. The cardholder must pay a defined minimum portion of the amount owed by a due date, or may choose to pay a higher amount. The credit issuer charges interest on the unpaid balance if the billed amount is not paid in full (typically at a much higher rate than most other forms of debt). In addition, if the cardholder fails to make at least the minimum payment by the due date, the issuer may impose a "late fee" and/or other penalties.

This measure involves more than simply collating a list of customers' names and contact details. A company must understand their customers to tailor the contact, buying preferences and

Today, customer relationship management is very important to the business world. Most of the companies established a department and the programs to manage their relationship with the customers. Customer relationship management (CRM) is a business strategy which designed to help a company to understand and look forward to the needs of its potential and current customers (Anderson & Stang, 2000). Customer data is being collected in several different areas of the company, stored in a central database, analyzed, and distributed to key points (Anderson & Stang, 2000).The business world once was “product-centric”, the companies just provided what they could produce. However, it is now become “customer-centric”, they provide products and service