Fulfilling An Order At Chick-Fil-A

Living on Earth can be expensive, but it does include free trips around the sun, not to mention free oxygen. Many things aren’t free to people which is why my mom prompted me to get a job. She got tired of investing her hard-earned money on my lavish needs. My first real job was a cashier for Chick-fil-A, in a food court at a local mall. Chick-fill-A is often merited for their service and food, but is still considered fast-food. As much as I dreaded working in fast food, it taught a considerable number of life lessons. Most importantly, Working at Chick-fil-A not only allowed me to understand personal self-growth through circumstances, but to value it.

Chick-fil-A is known to be closed on Sundays. That is a policy that they have started with and are continuing to pursue. No matter the back lash they have gotten for it, they have stood behind their beliefs.

1. Operant conditioning is a type of behavioral learning developed by made famous by psychoanalysis B.F. Skinner in the late 1930’s. Operant conditioning is the act of learned behavior through consequences. Types of operant conditioning are positive reinforcement, negative reinforcement, positive punishment, and negative punishment.

Operant conditioning (sometimes referred to as instrumental conditioning) is a method of learning that occurs through rewards and punishments for behavior. Through operant conditioning, an association is made between a behavior and a consequence for that behavior.

Operant Conditioning Theory by B.F. Skinner is a psychological manipulation using rewards and punishments to enforce positive behavior. It uses an individual person’s response to events or stimulus. When a particular Stimulus-Response pattern is rewarded, the individual is conditioned to respond. The distinctive characteristic of operant conditioning is related to previous forms of behaviorism. The Operant Conditioning theory comprises of neutral operants, positive/negative reinforcers, and positive/negative punishers. Through these factors, we get the desired behavior of our subject because they do not want to be punished for under performing so they do what they’re told to or do more of what they were assigned to to receive positive stimulus

Chicken! Chicken! Chicken! Southerners are crazy about it! Chicken is an iconic meal, from grandma 's kitchen to fast food restaurants. Sometimes grandma 's home cooked chicken is not always readily available, so what is the next best option? This is my review of two very popular fast food chains, the main item on each menu is none other than chicken. These two restaurants go by the name Chick-fil-A and Zaxby 's. Chick-fil-A has a bit of an interesting story, with the franchise being very comfortable with the Christian faith. Because of this, all locations are closed on Sundays and holidays. Information from their website shows that Chick-fil-A cares for its community and is involved in several fundraisers for churches and schools. Zaxby 's observes normal hours and does not really take part in community events. I visited the Chick-fil-A over on Harris Lane in Bessemer, Alabama at around noon. This Chick-fil-A just opened a few years back and has been very popular since. On a different occasion, I visited the Zaxby 's just a few miles down the road from Chick-fil- A, located on Academy Drive. The website describes Zaxby 's as a “chain eatery serving up fried chicken fingers, wings, sandwiches, and other American comfort eats”. These two competitors offer very similar menu options, but completely different environments. Although Chick-fil-A has better customer service, Zaxby 's has tastier food and an overall better ambiance.

Reinforcement is the main contributing factor in operant conditioning. There is more than one way to go about establishing reinforcement, if a delay occurs between the response and the reinforcement the response may not become strengthened. It is likely that if the reinforcement occurs immediately after the response that there will be a definite strengthening of the response. Continuous reinforcement is when reinforcement occurs at every instance of the desired response. Intermittent reinforcement occurs when a response is reinforced some of the time. The different schedules of reinforcement influence patterns of response. Intermittent schedules offer greater resistance to extinction than continuous schedules.

Classical conditioning is often associated with physiologist Ivan Pavlov’s experiment with the salivating dog (Hutchinson, 2015). This experiment focused on conditioning the dog to associate food with the bell while salivating, and eventually salivates when the bell is rung even without the presence of food. Operant conditioning theory is changed behavior as the result of a reinforcement (Hutchinson, 2015). In our society, we associate positive reinforcements with compliments, smiles, high-fives in order to encourage a behavior more. Negative reinforcement involves jail, detention, and grounding, and this is to stop a behavior from continuing. A cognitive social learning theory states that behavior can be learned through observations, beliefs, expectations, and imitation of others (Hutchinson, 2015). A major difference between cognitive social learning theory and the others, is a lack of manipulation to encourage the individual to follow through with a behavior. Rather, cognitive social learning theories suggest that a change in thinking can ultimately result in a change in behavior (Hutchinson, 2015).

Classical and operant conditioning are two important concepts central to behavioral psychology. While both result in learning, the processes are quite different. In order to understand how each of these behavior modification techniques can be used, it is also essential to understand how classical conditioning and operant conditioning differ from one another. Both classical and operant learning are psychological processes that lead to learning. Here learning refers to the process by which changes in behavior, including actions, emotions, thoughts, and the responses of muscles and glands,

Chick-fil-A is affected by numerous external forces which challenge upper management’s ability to make Chick-fil-A "America’s best quick-service restaurant". Through intense strategic planning, based upon the vision, mission and corporate values, Chick-fil-A has been able to establish a unique position in a very competitive industry. The corporate purpose of Chick-fil-A, "To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact witch Chick-fil-A", their commitment to family and the community, and their sound business decisions, have made Chick-fil-A one of the most profitable and fastest growing quick-service restaurants

There are numerous simple schedules that take place when performing the operant of fulfilling an order for a guest as a Chick-fil-A employee. Once the guest has entered the store (discriminative stimulus, SD), the employee taking the order must signal to the guest (operant, R) that they are available and ready to take their order (variable interval, VI-5sec). The guest recognizes the signal (SD and secondary reinforcer, SR+) and proceeds to walk towards the direction of the signal (VI-5sec). Once the guest has arrived at the designated area (SD/SR+), the employee then greets the guest by saying, “Hello, are you dining in with us today?” (fixed ratio, FR-1). The guest responds with, “yes, we will be dining in” (SD/SR+). The employee presses, “dine in” on the point of sales (POS) monitor (FR-1) and asks the guest, “What would you like to order?” (FR-1). The guest then begins telling the employee what they would like to eat (SD/SR+). As the guest is talking, the employee begins ringing up the specific

Operant conditioning is a theory that was pioneered by Skinner, and it is a theory that is based on the type of consequence that is given following a particular behaviour. Skinner divided the consequences of actions into three groups, positive rein forcers, negative reinforcers and punishers. Skinner looked at what would happen to behaviour if giving positive reinforcers at different intervals. Most professionals and practitioners will use this theory in one way or another such as giving rewards for good behaviour or sanctions for bad behaviour so the theory is well used in today’s frameworks and practices.

Chick-Fil-A is a fast food restaurant that I love it got wide variety of foods including breakfast in the mornings, grilled chicken, and more healthier options. The drinks always have free refills It also is very child friendly has most restaurants where they even have a play land for the kids and have kids meals. The restaurant is always clean inside and the wait for all foods are less than 15-20 minutes. The employees look very clean they always have ironed clothes and is always wearing their full uniform. When I went to order I ordered a regular chicken sandwich meal with fries and a milk shake. The person who take my ordered smiled and was very polite, I have had always good service at Chick-Fil-A. When I got my food

Operant conditioning has made a significant contribution into the development of psychology. However, as with most psychological theories, this theory it has its strengths and weaknesses. Nevertheless, operant conditioning, with both its positive and negative aspects, is very important in promoting learning of desirable behaviors or removal of undesirable

Operant conditioning developed by Skinner is one of the learning methods according to which the likelihood of behavior is increased or decreased by the use of reinforcement or punishment. In case of positive reinforcement a certain behavior becomes stronger by the effect of experiencing some positive condition. In case of negative reinforcement a certain behavior becomes stronger by the outcome of stopping or staying away from some negative condition. In case of extinction a certain behavior is becomes weaker by the outcome of avoiding to experiencing some positive condition or stopping some negative condition.