From this case study, I was surprised to read that one executive stated “The Chinese will often pop in to see you with no appointment,” “I’ve learned I can do this, too. If I have 30 minutes to spare, I just make a quick call from a taxi and visit someone working in the area.” This surprised me caused I always assumed the Chinese were a bit more traditional and structured and would view this as disrespectful and rude. Cultural intelligence is the capability to relate and work effectively across cultures. With all cultures, there are likely to be some cultural paradoxes because some older individuals might still fit the stereotypical views of the culture while the younger generations will not. Project GLOBE dimension model provides guidelines on how to interact with someone from another culture but these should not be taken as absolutes. Based on the GLOBE Cultural dimensions, China ranked high on the In-group collectivism and that leaders who are good team builders generally do the best, I would limit my outspokenness and strong opinions and do my best to blend in until I have a better understanding of the people individually that I am working with. Based on the GLOBE dimensions model I feel that Chinese managers would have to be more mindful of assertiveness and performance orientation when managing Americans. According to the model, Americans are perceived as pushy and hardworking. The US is more of an individualistic culture while China is more of a
The most useful culture assessment tools available to organizational leaders is the leadership competency tools. Here’s why? These tools relate to diverse cultures in the areas of organizational performance, productivity, and unity. This form of assessment has the potential of uncovering possible deficits in the leaders' different cultures and give the manager an opportunity to overcome perceived shortcomings. The leaders may require additional cultural intelligence training to be more effective. However, Human resource officials select future global leaders because these leaders already have acquired job-related technical knowledge (Daher, 2015). Groups at times often overlook interpersonal skills and cultural knowledge. For these reasons, initial cultural assessments are essential for new leaders.
In the 1900’s Chinas view of foreigners was very clear, they didn’t like them. China hated foreigners because of many things, evidence of these can be shown by things that had taken place at the time and cartoon drawings that had been drawn at the time also. Evidence of cartoon’s that showed that China didn’t like foreigners can be found in the “modern world China textbook”; China’s view of foreigners was that they were uncivilized and savage barbarians. They thought that foreigners were cheap, weak and people looking for trouble wherever they could. Evidence of this can be shown by this cartoon which was drawn at the time by China “China’s Fifteenth Century View of a Westerner”
Nowadays, exploring the differences in overall cultural value structures among different cultures has gradually grew business’s attention across the world. No matter small companies or global conglomerates, how to get involve and maintain their competitive advantages and long-term sustainable success in global business trade has been a heated topic to discuss. To fully understand the ethic differences and cultural influences, the following four aspects will help us to uncover the similarities and differences between the American and Chinese cultures.
The geographical area of China is more than 9 million square kilometers and as a result, it is the fourth largest country in the world. There are several ethnic groups in China, the Han Chinese is the largest group, and it is found in almost all parts of the country. Other minority groups include Tibetan, Zhuang, Korean, and Mongol. The Chinese society is high context and non-verbal. The Chinese people acquire the knowledge of what they are supposed to do and say even if they are not told through conversation. Voice and facial expressions play a critical role in determining the feelings in a person. They do not have facial expressions when in a conversation. Direct eye contact is avoided because it is viewed as a symbol of disrespect (Clair & Norris, 2011).
With over 194 countries in the world, every country has own beliefs, language, customs and traditions which called culture. In other words, every place has own personality that form it or make it distinguished from others. As a result, people have to understand, adapt, respect and accept the different cultures which called culture competence. It defined that Cultural competence refers to the ability to coordinate or interact with other people who have different cultures (InFOMORY.com). In other words, a person who can deal with people who have different ethnicity or background, it is considered as especial trait because it will help him/her a lot where ever you are during dealing with people. In general, Culture competence
Brislin, R., Worthley, R., & Macnab, B. (2006). Cultural intelligence: Understanding behaviors that serve people's goals. Group & Organization Management, 31(1), 40-55. doi:10.1177/1059601105275262
The people in China are rich in culture just like other Asian countries. Therefore, to be involve with Chinese people in China for business, undertsanding their values and culture are very important. The first important thing to understand about Chinese is their devotion to collectivism. Chinese is trained from very early to consider himself as a dependent segment of a group, which is also called totalitarianism. It is helpful to think of the notion of family in China as a template applied to many networks of relationships that hold the society together. In the Chinese business context, the notion of family is about more than the emotional support and ties of a nuclear family. Family members, for
Unquestionably, organizations rely on business professionals that can manage their business across a variety of cultures. With the rise in globalization, it is imperative that business professionals have a high cultural intelligence, which is the ability to adapt to individuals of other cultures. Luckily, cultural intelligence can be developed and ameliorated with experience, training, and with a conscious effort (Cardon, 2013). As a Human Resources Manager, I have worked with people from numerous countries throughout my career, but they were all here in America. It was not until I took my most recent position that I traveled outside of the United States to one of our facilities in Mexico. Unfortunately, I knew a minuscule amount about their culture, but have been intrigued by them ever since
Cultural intelligence assessment will enable the individual to have certain information about himself. It is posited that cultural difference has a greater impact on business effectiveness than we think. That our cultural backgrounds really influence the way we think and act and the way we interpret each others contributions. Our success or failure in communication will depend on the extent at which we understand the different cultural background of the employees and create a fruitful collaboration in situations where cultural differences play a role. To achieve this, we need to act in an appropriate way in multicultural situations coupled with the ability to have an open mind which admits new information and this is curious about
If I was assigned a position in Hong Kong, the first step would be to learn or improve in the native language. English and Mandarin are considered to be the two official languages in Hong Kong, therefore, I will be at a great advantage since business in Hong Kong is preferably conducted in English. Still, I feel that it would be appropriate for me to be familiar with basic phrases and words in Cantonese, which is widely spoken by residents. In business, communication is crucial and being that I am from a different culture and country, it’s obvious that misunderstandings can take place, which as a result can make my assignment dreadful. This is why I would also make it my priority to do extensive research on Hong Kong and Asia, to learn and understand the cultural differences and customs that take place in Asian businesses, which can include authority, office relationships, privacy, uniform or dress code and even the personal status of employees... For example, in Hong Kong, and many other Asian countries, greetings are made by bowing or with a handshake. Elders and those in high positions are usually greeted first and tend to not bow in return. Some may deem this disrespectful, but in many Asian countries, it’s the norm. On the other hand, bowing in America is unheard of (unless the businesses involved have an Asian background) and a firm handshake is enough. Although people tend to first shake hands with those in higher power, regardless of status or age, everyone is
Especially towards strangers, people tend to be less empathic than usual. Therefore, empathy trait plays an important role in eliminating social prejudice and categorization which can indirectly leads to the culture of ethnocentrism. (Alessio Avenanti, 2010) Furthermore, another study stated that relationship between cultural empathy and cultural intelligence is positive and strong. The study even mentioned that high in cultural intelligence will tend to tolerate the cross cultural negotiations. This can also reflect that cultural empathy plays an important role in interpersonal competence to communicate efficiently in social context. Thus, cultural empathy can be a crucial mediator trait of cultural intelligence thus cultivates less ethnocentric behavior. (Yaaghob Ahmadi,
Team The Impact of Team Cultural Intelligence and Cultural Heterogeneity on Team Shared Values. Journal of Cross-Cultural Psychology, 44(6), 941-962.
The United States and China aspire to command the world economy, but their lifestyle and standpoints look like east and west. When comparing the U.S. and China in Hofstede 6 dimensions model, there were four main dimensions that are strikingly distinctive. These dimensions include individualism, power distance, long-term orientation, and indulgence. Recognizing cultural differences is the first step towards understanding each other. The difference between the United States and China are pronounced, and they merit rigorous examination.
Each culture proposes different characteristics pertaining to the country resided in. China and Kenya are two countries that are on total opposite ends of each other. China is ranked one of the most populated countries in the world, unlike Kenya. Therefore, the population amongst the two countries greatly affects the issues regarding personal space and rules of social behavior. An American manager would need to take immense caution when approaching a person from either of these countries.
In times of rapid globalisation and economic development growth, the environment of business has become more and more complicated as a huge number of firms want to globally expand their businesses. Subsequently, the managerial implications of cross-cultural management is the challenge of this development. As Abbe (2007) states, cross-cultural leadership has developed as a way to understand leaders who work in the global markets. Culture is the “software of mind” that can influence people’s patterns of thinking and behaving.