I live in Arizona, where Spanish language is widely used. Kayla, I like your example of communication with patients and their families. Simple words as senior and senora may make your patients feel that they are special to you, that you respect their backgrounds, beliefs. Knowing and understanding patient's culture can help us to build a good relationship with patients, allows to start an open conversation, and create a good atmosphere.
Communication is all around us. It’s the way we interact with each other in everyday living. Our senses have a lot to do with the way we receive communication, and even if a sense is impaired there are still ways to get the idea across to people.
Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.
The practice of nursing utilizes constant communication between nurses, patients, physicians, coworkers, and various other members of the healthcare team. It is clear that effective communication is vital in the provision of safe and effective nursing care. A long history of miscommunication-related medical errors has spurred research aimed toward improving communication and lessening consequent error. Research has identified various forms of communication structure acronyms that when used correctly, allows for a more organized and precise shift report. These acronyms include SBAR (Situation, Background, Assessment, and Recommendation, and SHARE (Standardize, Hardwire, Allow opportunities to ask questions, Reinforce, and Educate). In addition, studies have identified a more effective shift report location that enhances nurse-to-nurse as well as nurse-to-patient communication. Bedside reporting was explored and determined to be a very effective form of nursing report that increases overall patient safety and satisfaction. Communication improvement is a continuous focus within the healthcare arena and is vital in the provision of safe patient care.
Spanish is the second language in the world. With this being said, nurses that work in hospitals in all parts of the country will come in contact with patients whose primary language is Spanish. I believe it is very important to always respect the patient even when we cannot understand them. making eye contact, speaking slowly and clearly, using simple words are all ways to show our patients of a different language respect. The best way for nurses to improve communication with Spanish patients is to know and learn the language. Hospitals should offer free Spanish classes to employees or be able to take s Spanish class at a local community college. Nurses could also recommend our patients to Spanish speaking physicians.
Therapeutic communication is seen as a complex skill that involves much subtlety and requires a range of different approaches (Jones, 2009). The importance of therapeutic communication and professional relationships with patients as a prime means of attaining healthcare treatment found to be the underlying theme in interpersonal relationships ( Arnold and Boggs, 2011). Therapeutic communication can create a nurse-patient relationship that enhances choice and responsibility, improves patient input and cooperation and thereby maximizes care outcomes (Rosenberg and Gallo-Silver, 2011). By integrating knowledge with compassion, the skill of therapeutic communication is regarded as the nurse’s greatest asset in reducing stresses and establishing a bond (Rosenberg and Gallo-Silver, 2011). Therefore, person-centred communication is regarded as the mandatory fundamentals in health professions (O’Toole, 2012). Attaining person-centred communication is often challenging and it is essentially required in health professions (O’Toole, 2012). One of the important basis for patient-centred communication is the effective listening (O’Toole, 2012). This essay briefly explains the various components of active listening skills that enhance therapeutic communication. Finally this essay concludes with a self-assessment of the current knowledge and skills that the author possess, followed by a development plan that shows the goals and strategies that can be used to improve author’s active
Spanish is not only a language for Cuban, it is also a form of identity. Then, if healthcare providers are able to maintain a basic communication in Spanish, the Cuban patients will show increase respect and trust in their relationship.
There are many strategies that can be implemented to help providers to communicate better with multi-cultural populations. Becoming a bilingual provider will greatly increase the communication process and the effectiveness of health care when caring for multi-culture populations. The provider must be aware that all Spanish people does not speak the same Spanish. They should not assume because someone speaks a certain language that they can all so write it. The provider should ask the patient what language they prefer to use, verbally or written. The provider should be aware of non-verbal clues which can be a barrier to health. They should be aware that personal space has a different meaning for different culture/populations. Some people
The main problem when participating in multidisciplinary collaboration in managing patient care is communication. Without proper communication the patients care and health is compromised. When asked to select contributing factors to patient care errors, nurses cited communication issues with physicians as one of the two most highly contributing factors, according to the National Council of State Boards of Nursing reports (Dingley, Daugherty, Derieg, & Persing, 2015). With acquire communication between the multidisciplinary team the nurse would not face this type of problems. Ineffective communication among health care team members contributes to patient harm and adverse events, interventions and implementation methods become instrumental
Within this one episode you see multiple different lines of communication between patient and care giver. When analyzing each of the aspects of communication you see the good and the bad that these caregivers did when talking to their patients. Being able to develop good communication skills is an important concept of pharmacy. As a pharmacist you should have boundaries though know when the boundaries you have should be taken down.
I have strengthened my interpersonal communication skills as a result of my close interaction with patients and healthcare providers. As a medical assistant, I use effective verbal communication to assist physicians with direct patient care. I also use non-verbal communication, such as appropriate body language and hand gestures, to explain treatment plans to patients.
This discussion post will reflect on two learning objectives presented to my patient Tina, from the Shadow Health instructional site. Description of the instructional method chosen, the evaluation tool used to measure effectiveness of teaching method, and overcoming anticipated or potential barriers will be discussed to provide an overall effective teaching/learning environment. Nurse educators need to create an environment that is conducive to learning by understanding and presenting material and information that will coincide with the learner’s level and decide whether family, peer, or social sources are required (Bastable, 2014, p. 212). Every patient is different and recognizing these differences are vital for the nurse to design instructional
My interpersonal communication was effective between my patient and I. I felt quiet comfortable during my communication with my patient. I realized that she was an alcoholic, based on questions I asked. She mentioned that, by midday she would've consumed half a bottle of rum. I felt disappointed that a woman her age felt the need to drink so much to comfort herself. My patient also stated that if she doesn’t drink she feels sad and drinking made her happy. My patient is a 60 years old, single, re-tired woman, whom lives alone and has no children. All she had was a social life with friends, whom also drank as much as she did. I felt dissapointed because of to her life style and the fact that she is unaware of the alcohol problem that she
Throughout the course of a year, I had a first hand experience of patients and the inner workings of a hospital. As a courier, each day was composed of handling medication, blood, food, and interacting with patients. A visit to the hospital is not a patients first choice by any means, and this was expressed through multiple emotions such as gratitude towards the staff, irritation due to their situation, or the occasional felon who would express their feelings through the use of expressive language. Their interactions provided an alternate perspective, as the staff would handle each situation with a smile on their faces no matter the circumstance. I truly came to understand the importance of communication between a physician, their staff, and
Good communication skills are essential to have when handling different patients. It is important to be ready and able to handle any situation. You must acquire unique skills for each category of patients, for example, a patient that is deaf cannot be handled like a regular visit. You must communicate and accommodate differently. Here is a checklist of communication tips for each of the following patient types.
Personal discussions with patients are the most effective. One on one face to face communication is the best way of communicating. Patients get a better understanding and can also see your concern and see your effort to make them well and comfortable. Face to face communication gives them a chance to get a better understanding about certain medications and why they are taking the medication. However there are many other ways to effective communicate as well such as a phone call and email. Phone call is most reliable when the patient visits regular. Email is a quick and simple way of sending health care information to an individual patient. Email also have certain exception, you can use it to show tell about normal test result or to remind