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Healthcare Technology : Improving Healthcare Essay

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Healthcare technology is constantly changing to provide the healthcare team with innovative ways to increase efficiency, efficacy, accuracy, interoperability and reduce overall medical costs. Improving healthcare outcomes adds value to the patient experience and CMS measures patients’ perceptions of hospital experiences using a national, standardized tool called the HCAHPS survey. As previously discussed, three HCAHPS measures were identified as areas in need of improvement for this organization and include, physician communication, pain management, and patient understanding of discharge care and treatment information. Technology that may help to improve these patient experience of care outcomes are outlined in this slide.
The first measure involves provider communication. The hospital demographics show that a majority of the hospitalized inpatients are geriatric, white, English-speaking individuals. Language speaking barriers are not usually identified as problems for this patient population. However, many elderly patients experience significant hearing and memory losses. Trying to communicate effectively with patients who cannot hear what is being said is challenging in trying to increase their understanding about care and treatment options. Phone devices with caption screens are available for hearing impaired individuals and could be used in the hospital setting to enhance communication with this population. In addition, accessing written patient education

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