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Healthcare 's Application Of Petronio 's Communication Privacy Management Theory

Decent Essays

Healthcare’s Application of Petronio’s Communication Privacy Management Theory Communication privacy management theory (CPM) developed by Sandra Petronio in 1991, is a theory about how people make decisions regarding how they reveal and/or conceal their private information. CPM functions on the premise that individuals maintain and manage privacy boundaries in their interpersonal communications depending on the perceived weight of ones benefit and cost of disclosure (Bridge & Schrodt, 2013). The purpose of this paper is to demonstrate how CPM through the use of three operational theories plays a significant role in our lives and our interpersonal communications. At its core are three operational theories that act as guiding principles, they are simple in nature and easily defined—how ownership forms personal rules for disclosure; how we coordinate and control disclosure and relational turbulence that occurs when individual boundary rules are at odds (Griffin, 2009, p. 121). We will explore each theory and provide real life applications utilizing examples of how healthcare organizations and providers use CPM in their practice. Privacy Ownership Through the use of privacy boundaries to divide private and public information CPM contends that when we disclose private information we depend on a rule-based management system to control the level of accessibility and privacy boundaries to govern self-disclosure. As a way to manage privacy boundaries individuals formulate their

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