SWE 626 Team 2
Hotel Management System
Software Requirements Specification
Document
Prepared by
Team 1
Version: (1.1) Date: (02/11/2002)
Table of Contents
1 Introduction 4
1.1 Purpose 4
1.2 Scope 4
1.3 Definitions, Acronyms, and Abbreviations. 5
1.4 Overview 5
2 The Overall Description 5
2.1 Product Perspective 5 2.1.1 Hardware Interfaces 5 2.1.2 Software Interfaces 5
2.2 Product Functions 5
2.3 User Characteristics 6
2.4 Apportioning of Requirements. 6
2.5 Assumptions and Dependencies 6
3 Specific Requirements 7
3.1 External Interfaces 7 3.1.1 User
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Without automation the management of the hotel has become an unwieldy task. The end users’ day-to-day jobs of managing a hotel will be simplified by a considerable amount through the automated system. The system will be able to handle many services to take care of all customers in a quick manner. The system should be user appropriate, easy to use, provide easy recovery of errors and have an overall end user high subjective satisfaction.
3 Definitions, Acronyms, and Abbreviations.
SRS – Software Requirements Specification
HMS – Hotel Management System
Subjective satisfaction – The overall satisfaction of the system
End users – The people who will be actually using the system
4 Overview
The SRS is organized into two main sections. The first is The Overall Description and the second is the Specific Requirements. The Overall Description will describe the requirements of the HMS from a general high level perspective. The Specific Requirements section will describe in detail the requirements of the system.
The Overall Description
Describes the general factors that affect the product and its requirements. This section does not state specific requirements. Instead it provides a background for those requirements, which are defined in section 3, and makes them easier to understand.
1 Product Perspective
The HMS is an independent stand–alone system. It is totally self contained.
The purpose of this section is to identify the documentation that will be used for ensuring quality.
Requirements will be divided into two categories: project requirements and product requirements. Project requirements are the set desires identified to meet the needs of the project and ensure its achievement and promptness to hand over to operations. Most will consist of non-technical requirements. Product requirements are the set desires identified to meet the specifications of the technical products that are being produced as a result of the project: the Verizon FIOS fiber optic cable.
This is to define any other actor –oriented requirements in scope for the Master Plan.
Problem/Purpose/Aims/Research Questions/Hypotheses. Are these, or most of these items, clearly stated? Is the purpose clearly stated?
Although each SOP has its own specific QC requirements based on the reference method, Table 3 is an example of a summary table found in technical SOPs. This table shows the requirement the acceptance criteria, the frequency (which can vary based on method) and the corrective actions the analyst takes.
Operations management concerns with managing of resources that directly produce the organization’s service or product. These resources are brought together by a series of processes so that they are utilized to deliver the primary service or product of the organization. Thus, operations is concerned with managing resources through transformation processes to deliver service or products. (Rowbotham, Galloway and Azhashemi, 2007) Since the mid-1980s, the rate of growth of major service sector categories as hospitality services, has been approximately double that of other industries (Daley et al., 1998). Due to the unique characteristics of service operations, such as heterogeneity, inseparability,
Section 2: Business & Strategy Risks / Financing Requirements Section 3: Main Objectives of the Financial Policy Section 4: Financial Flexibility – Cost of Capital
The Hotel is situated in the bustling East Cork market town of Midleton, located just 14 miles (15 mins drive)
A specific goal describes the unique characteristics that must be existed to satisfy the process area. A specific goal is a required component in the model and it is used to help in determine whether a process area is satisfied.
Being a Hotel General Manager would be my ideal job in the Lodging Industry. To get the that point of being a General Manager would take years of working in the hotel industry as well as having the proper education to preform the job. My plan of action would be to start out as a check-in agent or a front desk associate at a hotel. This would give me experience in working with guests and with numbers, knowledge every General Manager needs. Working at the front desk initially would give me a good idea what each department in the hotel does, and perhaps I would move on to another job in the hotel just to gain more experience. A good General Manager needs to know how everything in the hotel functions.
(a) make sure that the way he manages the hotel is appropriate to the way it competes for business;
The proposed document will include the following specific sections. This outline is tentative and may be adjusted in accord with new developments.
This is the phase where the requirements are noted, feedback regarding requirements are obtained from users
1.)I have been working since I was about 17, and as of now I have held multiple different positions, in various institutions. Each of these positions required a different set of skills and attributes, nevertheless they all required the same dedication and focus. I have always been one to show up and complete with my daily tasks, however there is a specific situation that I recall that required me to step up and do more than I was required to.
Among a long stretch of hotels bundled along the Atlantic ocean coast of Belfast, Maine sits a beautiful 78-room hotel on a hill. My first steps on the property were greeted by a spectacular span of the ocean with quiet hills to the left and a gentle sunrise to the right. Fireside Inn’s Platinum Hospitality Award-winning Ocean’s Edge location certainly has a breathtaking view. “The picture-ready view is absolutely priceless,” says Barry Asalone, the general manager and long-time member of the hotel industry. People willingly pay $20 extra to have a room on the 2nd or 3rd floor just to have a slightly better vantage point. This hotel is the smallest hotel Barry has ever managed. It’s been said if you’re willing to you can go as far as you’d like in this industry, and Barry certainly has been willing. Maine was his 25th relocation. And it all started as a clerk at a Marriott hotel in New Jersey.