Throughout the course at Kingston University, I have realised that communication skill is crucial aspect for any beginnings especially if you are taking this course in different language. Good communication skills is the most important factor to choose an employee. Before, let me go back and tell how it began. After graduating bachelor degree (Information Technology), back in Kazakhstan, most of my classmates started working as an IT managers, assistance in banks or commercial companies, so did I. However, I was not happy what I had achieved on that time and made a plan for three years in advance, the main objective was to receive Master’s degree qualification. When I started my master’s degree, I already knew English (Upper-intermediate …show more content…
Furthermore, during my presentation preparation my colleagues and me were meeting our mentor, there I realised that I was struggling to describe the main point of the project itself, making the teacher to describe one point repeatedly.
I have discovered before, that I am not confident enough of what I say even in a daily communication. After every lecture, my cohort and myself would go outside or get a coffee. I have been to quiet standing amongst them only listening and having no argument to express.
JOHARI WINDOW & SWOT
STRENGHTS WEAKNESSES
• Creative thinking skills (I often find alternative ways of doing stuff)
• MSc in International Business Management
• Critical Thinking skills
• BSc in Information Technology
• Capable of speaking in three languages: (English, Kazakh and Russian)
• Self-educated
• Easy motivated
• Team working skills (can listen others opinion and open to critical feedback)
• Adaptability (studied in three schools in three years in the UK)
• Computer skills (very good at office programs and familiar with web designing and 3D platforms)
• Leadership skills (I encourage others to reach the goal using creativity and motivation)
• CISI qualification (Finance qualification that I have participated)
• I am not afraid of taking responsibilities • Easy destructive (can switch from one work to another)
• Lazy (sometimes I do not want to do what I have to)
As communication is a key element in my field, the necessity for them to develop excellent Language skills is key, as it also requires preparation, as elements of clear enunciation, focusing and the design of presentations are usually present in most of the courses within this field.
Having a good communication skill is very important in the course of my job especially as a foreigner. I take particular attention to details when sending emails to clients and ensure I am being understood clearly with my accent.
Being in a relationship, I noticed that communication is key. However, there are other numerous factors that play a substantial role in the relationship. I believe in three simple things.
Your Listening, questioning and diagnosing : This ensures you have understood the client’s symptoms, problems and health concerns.(N/A, 2015c)
Communication is not an easy process. It involves verbal and non-verbal attempts to assist the other person to understand what we are trying to communicate. Yet it often fails.
Dementia is a progressive, degenerative and largely irreversible clinical syndrome characterised by a widespread cognitive decline and decreased capacity for independent living (NICE, 2014; Prince et al., 2013). A major component of the syndrome as it progresses is a loss of communication skills, which can lead to patients encountering difficulties being understood and in understanding what exactly is being said to them (Watson et al., 2012; Downs and Collins, 2015). As highlighted by the most recent National Institute for Health and Clinical Excellence (NICE) (2014) guidelines, the utilisation of communication skills when working with people who have dementia is vitally important, and should include both verbal and non-verbal forms of communication, the tone of which should be tailored to an individual’s ability. During my first semester on the MSc Physiotherapy (pre-registration) course at Teesside University I had the opportunity to spend two days in a care home setting communicating and interacting with residents who had a wide range of illnesses presenting with communication difficulties, including dementia. As well as reflecting on some of these interactions using the Driscoll (2007) model of reflection, this essay will also focus on the contribution of physiotherapists to the health and well-being of dementia sufferers, and the importance of integrating and applying professional values when dealing with such a vulnerable client group.
Effective communication skills are important no matter who an individual is talking to, but they are vital when it comes to talking to someone who has either been a victim or a witness of a crime. A victim is at their most vulnerable state so they need to be talked to delicately and have support. Often times, witnesses of a crime are overlooked and are not questioned and they may have valuable information that could help a victim recover from the crime and give them justice. Communication in victimology and crisis management is comprised of knowing what effective communication skills are, how it gives victims a voice, how effective communication allows victims to ensure their rights and know what they are, and above all it the communicator builds a relationship with the victim which helps them to be able to recover from their trauma.
Communication within the workplace is essential to develop a prosperous workforce. It is the exchange of thoughts and ideas from the sender to the receiver. Good means of general conversation is important to building and the keeping of relationships in the workplace. Developing better and more fluent communication skills can drastically change how we live our lives, personally and professionally. The key part to having good communication within the workplace is how effectively the message is being sent and received. Good communication is a must considering the fact that within the general workplace, there are many types of people who all have different backgrounds. However, it is of upmost importance to continuously use communication skills to engage yourself into better conversation and to avoid barriers that are associated with it. There are several different ways of communicating with each other.
In order to develop interpersonal skills, information should be constructed properly and delivered with clarity. Similarly, good communication skills better equip students to develop interpersonal skills, for example, interact and communicate with individuals socially, creatively collaborate with other and to acquire the technique of negotiating effectively to individuals. According to Kermode. M, (2015), having good communication skills in the workplace is all about being able to convey information to people clearly and simply, in a way that means things are understood and get done. It involves transmitting and receiving messages clearly, and being able to read your audience. It means you can do things like give and understand instructions, learn new things, make requests, ask questions and convey information with ease. “It also means that you can adapt to changing situations read people and avoid conflicts,” (Kermode. M, 2015). As a result, students have the ability to manage conflicts, build high self esteem and self
Communication – Communication is perhaps the most looked for skill in an employee which involves elements such as being a productive listener, conveying yourself clearly as well as in writing, conveying messages to foreigners and depicting a clear and understandable case. Communication skills can be developed by listening and understanding information, speaking clearly and directly, familiarizing your writing to fit the criteria of the audience, negotiating, using numeracy accurately, creating your own network within the area you choose to surround yourself with, communicating (speaking and writing) in languages other than English, being able to sympathise and understand the needs of other people most importantly customers.
I am extremely confident about my communication skills however on occasions I get little nervous and straggle if I am talking about a subject that I’m not sure about.
Listening is the most basic level for good communication, equally important as speaking. Without proper listening it is impossible to receive the right message by which it can stop further communication. Research shows listening to be a significant factor in maintaining marital relationships, family relationships, career success, and persuasive skills (Adler, Rodman & Sevigny, 2011, p. 130). There is a misconception about listening that it is similar to hearing. But, in fact listening and hearing are two different things. Hearing is a physiological process: the act of perceiving sound whereas, listening is a psychological process: the act of understanding what you hear. The stage of learning includes attending, understanding, responding and remembering (Adler et al., 2011, p. 131). All these stages are interrelated, and helpful when dealing with a person in trouble. Understanding of a message attentively by following syntax and semantics helps to remember the provided information which ultimately leads to the appropriate respond to the speaker. Although, listening is not a natural process, it is an art enhancing the communication. Researchers have identified four personal learning styles: content- oriented, people-oriented, action- oriented and time-oriented (Adler et al., 2011, p. 140). The choice of these styles varies according to the need of the problem, and empathetic listener use each style when it is appropriate for the circumstances. Empathetic listening is
Communication is a key part of everybody’s day to day life, it would be impossible to go through a whole day without the use of communication. Communication is classed as the transmission of information from one person to another using various methods such as Emails, person to person talking or even via radio transmission, this is to achieve a mutual understanding and or feedback. Being able to communicate respectably is a needed skill to be able to succeed in general life. Being able to show that you can write concisely but with clarity is a key skill used for writing applications, similarly being to display that you can engage in conversation with confidence in an effective manner is a key requirement in which an employer looks for in an employee. Communication is split into many sections such as, written communication, spoken communication and or a range
Communication is another important factor that needs to consider for building relationship with customer and make them loyal. Communication needs to be two way between customer and company. Social media platform has enriched communications among people. Therefore, it has open up new opportunity for companies to interact with customer more. Companies can open up their page to increase interaction with the customer on social media platform. On the other, customers also interested to interact with brands page and know brand their opinion, thoughts and views. According to (Nduisi, 2007), state that communication is the important way to build awareness, understanding customer preference and motivate customer to make them loyal to the company. Communication is an interactive dialogue between company and its customer. Some scholars underscored significance of communication of building relationship with customer. However, it has been now turn into an indispensable part of customer loyalty or retention strategies because of technological evolution. Social media platform has open up opportunities both for customers and brand to communicate at any time, at any cause. ‘Customer and brand relationship can be improved by improving relationship quality and also help to build long lasting relationship” (Jaya chandra, 2005). In (2012, Kavah, ), has developed a new model where he uncovered that among trust, commitment, satisfaction, purchase intention, communication has
Communication is essential for all living beings. Animals and humans, equally, work with their separate languages to speak with one another, since no one can survive without interacting with each other.