This essay will be examining how Fitness First uses marketing, finance and human resource management to continually be an effective and sustainable sports organisation. Fitness First is the largest gym, health and fitness group in the world with more than 1.5 million members and over 550 fitness clubs. (www.fitnessfirst.co.uk, 2009) The Chartered Institute of Marketing defines marketing as “…the management process which identifies, anticipates and supplies customer requirements efficiently and profitably. Ace (2001:2)
The first part of this essay will focus on the ‘four P’s’ of the marketing mix in relation to implementations taken by Fitness First in these areas. The four P’s of the marketing mix are product, place and promotion.
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They state that diversity within the workforce is one of the main factors which lead and continue to lead to success. Shaw (1998:12) explains the importance of maintaining customer satisfaction and loyalty, “Care passionately for your customers and then they will care for you.” To do this, organisations like Fitness First need to understand their customer’s fully. “Studying customer’s habits can be illuminating and profitable.” Shaw (1998:13) Fitness First look for staff who are committed and passionate towards their work and this will need an effective recruitment and selection procedure. Recruitment policies need to be clear for the applicants so that they are certain they feel this role is for them. “A recruitment policy is simply a statement of intent on the part of an organisation; it outlines the approach everyone is expected to adopt the standards they should achieve in carrying out an organisation’s business.” Foot and Hook (2008:145) This helps the workforce to be part of a team and for everyone to have a full understanding on the organisation’s goals and objectives. A successful recruitment campaign will lure many suitably qualified applicants for the job vacancy. Fitness First use an application form for applicants to apply for a vacancy, the successful applicants will then be interviewed face-to face and this is the final stage of the selection
The American Marketing Association defines marketing as "an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders". (2005) Simply put, marketing is the process by which businesses assess the needs and desires of consumers in order to provide products and/or services to meet those needs in the most efficient and cost effective manner. Truly effective marketers do market research in an effort to understand their target market and create marketing strategies based on the characterization of those in the target area.
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. (Approved October 2007) http://www.marketingpower.com/aboutama/pages/definitionofmarketing.aspx
The rise of the U.S. health club industry can be traced back to the 1980s and 1990s when the majority of health clubs emerged. By 2004, this $14 billion industry claimed 41 million members. Although the health club industry operated in a perfectly competitive market, several prominent key players gained large market share, including Bally Total Fitness and 24 hour Fitness. This perfect competition encouraged entry of smaller emerging firms into the industry. In 2004, the health club industry consisted of 26,000 clubs in the U.S. Of this growing market,
"LA Fitness grew out of three clubs, each owned by one of the founders. In 1990 Fred Turock, Jeremy Taylor and David Turner decided to get together to jointly manage these clubs, with the aim of building up a network of gyms with first class facilities. In 1996 they created the LA Fitness brand and the following year they joined the top ten health and fitness club operators, catering to a wide variety of people of all shapes and sizes and with a huge range of goals. In 1999 the growth and success of the LA Fitness group led to a listing on the London Stock Exchange. In 2005 the team decided they needed more control - they wanted to make sure LA Fitness could continue to provide affordable membership and a fun environment for its growing
Marketing – The process of creating, distributing, promoting, and pricing goods, services, and ideas to facilitate satisfying exchange relationships with customers and develop and maintain favorable relationships with stakeholders in a dynamic environment.
Midland Association for Retarded Citizens (MARC) consumers/clients need considerably more care, requires twenty-four hour supervision by a licensed nurse, CPR certified direct staff and often suffers serious health problems. The residents HCS of MARC requires help with very simple tasks such as; walking, eating, and taking medications. But the ICF of MARC residents are more self -sufficient. Countless numbers of facilities require a lot of individual attention must share rooms and their privacy is limited. A majority of the patients are born with the disabilities and spending time
The vision of Body Fitness, like any other business, is essential to the implementation, success, and growth of the brand and company. According to Pearce and Robinson (2009), a company mission statement is a “broadly framed yet enduring statement of a firm’s intent” (Chapter 1-2). Furthermore, it embodies the philosophies of a company’s strategic decision makers; it involves the firm’s self-concept, as well as the icon the firm seeks to project. Lastly, the key focus of a vision is to designate a company’s chief product and or service areas and the primary customer needs the business will attempt to satisfy (Pearce & Robinson, Chapter 1-2, 2009).
There are firms that are more successful than others. In this paper I have talked about one company, Fitbit. I have also discussed about the other companies that are in competition with Fitbit and those companies are Garmin and Jawbone. In this essay we have looked at the 4 P’s of Marketing and how Fitbit is using them. For product Fitbit has created multiple types of activity trackers that have different functions on them. Next, price was talked about and how price is a deciding factor when a customer is deciding a product. Following, promotions were discussed, it was discussed that Fitbit has done multiple promotions such as the “True Heroes” commercials. Lastly we talked about place/placement of the product or promotions. In this section
FitTime, like most other gyms and workout centers, operates in the fitness industry. The Fitness industry continues to steadily grow as entrepreneurs and small businesses see worthwhile market opportunity. With the ongoing obesity epidemic in the United States, fitness and exercise opportunities are becoming more and more popular for Americans. However, as a result of continued growth within the industry, fitness centers and gyms have become highly competitive businesses. In this paper, we will analyze strategies and processes related to the fitness industry and provide insight on how FitTime owner
Fitness clubs usually have positive images since exercising is good for our health. The healthy images might lower people’s alertness towards their promotion practices. California Fitness is a well-known fitness gym and health club, it is the second large fitness chain store in Hong Kong. The company has caused controversies because of their marketing activities. News articles reported that the Consumer Council received a great number of complaints about California Fitness’s sales practice. In this essay, I will discuss one of California Fitness’s marketing activities that involve marketing ethical issues. I will apply the ethical values set by The American Marketing Association (AMA) in the discussion.
Marketing is an essentially about marshalling the resources of the organization so that they can meet the changing needs of the customers on whom the organization depends. As a verb, marketing is all about how an organization addresses its markets. Marketing is “The management process which identifies, anticipates and supplies the customer requirements efficiently and profitability”.
Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
ONE What is marketing? he Chartered Institute of T Marketing offers the following Marketing is the management process responsible for identifying, anticipating and Every product we buy, every store we visit, every media message we receive, definition for marketing: “Marketing is every choice we make in our consumer the management process responsible society has been shaped by the forces for identifying, anticipating and of marketing. The
Definition of Marketing – Marketing can be defined as the process of converting wants into needs. In other words it can be defined as the process of selling products or services to the customers by an organisation.
American Management Association: Marketing (management) is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, services to create exchanges that satisfy individual and organisational goals.