Training and Developing Employees
Multiple Choice
1. _____ provides new employees with the basic background information required to perform their jobs satisfactorily. a. Employee recruitment b. Employee selection c. Employee orientation d. Employee development e. Training (c; easy; p. 268)
2. Orientation typically includes information on _____. a. employee benefits b. personnel policies c. daily routine d. safety measures e. all of the above (e; easy; p. 268)
3. The methods used to give new or present employees the skills they need to perform their jobs are called _____. a. orientation b.
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If an employer fails to train an employee adequately and an employee subsequently does harm to a third party, the court could find the employer liable for ____. a. negligent hiring b. discrimination c. negligent training d. occupational fraud e. adverse action (c; moderate; p. 272)
15. Which of the following steps will not help employers protect themselves against charges of negligent training? a. confirm employee claims of skill and experience b. provide extensive training c. evaluate the degree to which training lowers risks associated with job d. pay employees for time spent in training e. all of the above will help employers protect themselves (d; difficult; p. 272)
16. Under which situation below, should an employer pay an employee for time spent in training? a. the training program is voluntary b. the training program is directly related to the trainee’s job c. the trainee does not perform any productive work during the program d. the training program is conducted outside working hours e. the training provides no immediate benefit to the employer (b; difficult; p. 273)
17. _____ is a detailed study of the job to determine what specific skills the job requires. a. Needs analysis b. Task analysis c. Performance analysis d. Training strategy e.
It covers a range of different assessments including competence, knowledge and understanding skills.’ Pg 35.
Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.
38. Which of the following describes when an employer is held vicariously liable for the torts of the “servant” or employee if the employee was acting within the scope of his or her employment?
‘provide clear information, supervision and training for employees and ensure that suitably competent people are
4. identify specific tasks in the work setting that should not be carried out without special training.
Explain how respondeat superior and vicarious liability applies to employees of a health care facility. Include how these doctrines will apply not only to direct care givers but to office personnel and administration as well.
4. Assess the relevant areas competence-and of missing knowledge, skills, experience, or expertise-in regard to the relevant aspects of the situation.
1. Identify four possible consequences of inadequate training or training that does not meet an organisation’s needs or requirements.
* Provide operational information to ensure that everyone can do their job as well as possible and to assist in the general running of the organisation
Call of the Question___Discuss the potential “liability” of Teacher and of City Middle School, as well as any defenses each may raise.
2. Describe an employer's best approach to avoiding liability for racial harassment in the workplace.
3. I would allow employees to utilize the skills that they have to enhance the changes in the organization.
Our textbook defines training as “systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance” (p. 284). Training helps employee develop the skills and knowledge needed to perform their job correctly. In order for organizations to determine what kind of training is needed, organizations must conduct a needs analysis. The needs analysis helps determine the best training for the organization’s needs. There are three types of needs analysis that are typically conducted. These need analysis are: organizational analysis, task analysis, and person analysis.