Implementation Of The Crp Program

1123 WordsMay 31, 20165 Pages
When SCFD7 examined their data in relation to frequent 911utilization this is what they found. In the six months prior to implementing the CRP program there were 2402 calls for service from 1642 patients. Of those 1642 patients, 40 of them met the criteria for calling 911 4 or more times with patients calling as many as 10 times in this six month period. These 40 patient generated 212 calls for service representing 8.83% of the call volume and 40 non emergent transports to the hospital totally $27,933.60 in transport fees and $63,360.00 in hospital ER fees. In the nine months from the implementation of the CRP program and the writing of this paper, SCFD7 had responded on 3914 calls for service from 2647 patients. Of those 2647 patients, 98 of them called 911 more than 4 times in this period with patients calling as many as 13 times. These 98 patients generated 529 calls for service representing 13.52% of the call volume and 202 non emergent transports to the hospital for $141,064.68 in transport fees and $319,846 in hospital ER fees. In this 15 month period the non emergent transports from SCFD7 represent a financial liability of $552,204.28. This amount does not take into account the potential financial liability to Lake Stevens Fire or Monroe Fire District 3 by this patient population. Results of this analysis show the obvious financial liability posed by frequent non emergent 911 activation and the reason by the CRP was tasked with this as a main focus of his attention.
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