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Importance Of Justification Of Staff Meeting

Decent Essays

For setting up a staff meeting at the third location I would email all staff about the mandatory meeting that will be held at a specific time and date and let them know which room the meeting will be held in. Upon meeting time, I would explain to the staff that there have been complaints both internally and externally about appropriate work dress attire. I would let everyone know that there will be a new policy enforced, it will mandate that all staff members wear scrubs and solid colored white or black tennis shoes. The company will supply every staff member with one set of scrubs while other sets are at the expense of the employee. The new dress code is enforced as of this meeting and all staff members will be held accountable from here on.
The next item on the agenda for the meeting is cleanliness of the office building. I would let all employees recognize that in the employee handbook it states that staff members will help daily to keep the bathrooms, waiting rooms and all areas throughout the establishment clean. Also, I would reiterate that janitorial visits are happening limited times a week. …show more content…

I would have set up a complaint/compliment box at the front of the office for patients to anonymously leave complaints as well as compliments to help improve the practice. As for staff members that have a patient who has a complaint they should handle the complaint with concern and empathy and if it is an emergency issue that it be dealt with immediately, as well as letting the patient know that you will forward the complaint to the physician who will deal with the complaint at a higher level of

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