Improving Active Listening Skills

Decent Essays
with each child, because they will all have different personalities and each will have their own issues they may be dealing with.
Nonetheless, after volunteering at Bremen Head start, I believe this experience has helped me improve my skills in many ways. Such as, I am now familiar with working with younger children and how they tend to interact and express their selves. Second, I used some open and closed questions with Abby to get her to open up more and sometimes just get right to the point. Third, I improved being empathetic, it’s not always easy trying to help someone else and acknowledge their feelings. However, I was able to let Abby know I was understanding and sorry about hearing that her mother had passed away. Lastly, I was able to improve my engagement as a social worker, by allowing Abby to have a good relationship and be able to trust me before we began to interact more.
…show more content…
While interviewing a client, I need to make sure the interview environment is comfortable and there are no disruptions. My client should feel safe and aware that only the client and I will hear whatever he/she has to say. Next, I should focus on my questioning skills. I should know what the right questions to ask are and what are not. I do not want to ask my client irrelevant questions, when it’s not important. However, good questioning can allow me as a social worker to better understand the issue that is going on with my client. Lastly, I need to focus on active listening during an interview. More so, this is a combination of talking and listening. Active listening helps clients feel heard and understood. Mostly, it’s used for the social worker to reflect back to the client what he/she just said, in order for the client to know the social worker is listening and is understanding the
Get Access