In this reflection for management 3000 with Marcus A. Valenzuela’s class, I have attempted conflicts that are being few things that happen usually between individuals and organizations. However, there are different ways to handle conflicts which a few are more effective than others. Before I justify the two different ways, it is crucial to grasp what conflict is. Conflict is whenever disagreements exist in a very scenario over problems with substance or emotional antagonisms produce frictions people or group. There are two distinctive forms of conflict, substantive conflict and emotional conflict. I learned in detail of the organization on understanding of human behavior in business organizations. I have been shown the importance of some …show more content…
The title of a Hostess is to greet the customer and guide them to a seat, then kindly if we can get them a beverage, and bust tables and cash customers out. I got the job from my uncle who currently owns the restaurant. I have been working at Perko’s Cafe for almost five years. An experience I had working at Perko’s Cafe with a co-worker was a minor issue that was not right for me to do, and won’t do again because that was not me. The issue I happen to have with a co-worker was usually after the shift is over the waitresses tip the hostess some money usually five dollars. So, one day she tip me about three dollars, and I got very upset due to the fact that I’m always helping the waiters and I believe we do more than they do at the job. I wrote a note and told her to keep her three dollars and left the money wrap until she got the money on her next shift the next day. She did get it and was upset about it and talk to the manager, instead of coming to me to confront the issue and talk about it. Later, I had a conversation with the manager and he explain how she was upset about the note, and believe it was something I wouldn 't do and that someone made me do since most of my co-workers don 't like her. I confronted that I was the one to do it and no one told me what to do or say. I did feel completely horrible after I actually was over the fact of being mad. It was
Although many of us go great lengths to avoid it, sometimes it is just inevitable. People in the workplace setting will always have different ideas, values, and attitudes than others around them. A conflict can arouse in any given setting, and the affect it can have on those involved can either be negative or positive. Depending on the approach and strategies utilized during and after a conflict will determine the result of the conflict. Conflict helps people recognize legitimate differences within an organization or profession and serves as a powerful motivator to improve performance and effectiveness, as well as satisfaction (CCN, 2017). This paper will identify and explore a particular recurring conflict in the
Have you ever been a part of a conflict? Perhaps the conflict existed in your home because you want your children to do chores, but your spouse disagrees, or perhaps you have had a conflict in the workplace where a co-worker, no matter what you said was always in disagreement with you. Whether at home or work, it is best to resolve conflict as both instances, the conflict could create an uneasy situation at home or in the workplace and could result in people being hurt, work not be accomplished or even a physical altercation. Therefore, it is recommended that instead of allowing conflict to remain, that instead the conflict is resolved For that reason I will describe a conflict within an organization or team which I am familiar with, identify and describe the source(s) and level of the conflict and supporting evidence, describe the steps taken to resolve the conflict, describe a minimum of three conflict outcomes that could reasonably occur as a result of the resolution and the support for my reasoning for each possible outcome. First I will begin with a basic description of conflict.
Conflict is a stubborn fact of organizational life. Regrettably, it is an inevitable when organizations incorporate individuals with such diverse scopes of life. As conflict is identified in organizational work teams, an analytical approach to conceptualizing conflict is the first step. Further development will then focus on the different sources of conflict and how it can compromise the common goal of the team if it is not handled correctly. Searching for ways in which to manage conflict and avoid conflicts in work teams will bring together the underlying focus of this paper.
What is conflict? Even something as basic as a universal definition for the word conflict seems to vary from source to source. A literature review focusing on conflict defined it as “the interaction of interdependent people who perceive incompatibility and the possibility of interference from others as a result of this incompatibility” (Brinkert 2010). Often times the disagreement results not from a concrete difference, but rather a difference in perception (Ellis & Abbott 2012). One of the most important factors effecting conflict management is the resolution style used. The most often used tool for classifying how conflict is managed is the Thomas-Kilmann Conflict Mode Instrument (Iglesias & Vallejo 2012).
Conflict is part of our human disposition; consequently, it is customary within organizations. “Left unanalyzed and unchecked, it can be a destructive force that consumes time, money and human resources. Learning the various ways that people resolve conflict and expanding their conflict resolution styles can lead to better results” (Sadri, 2012). Within organizations employees have personal beliefs, styles and attitudes, and backgrounds that at times can cause disagreements, inconsistencies and ultimately, conflict. It is the intent of this paper to examine the archetype of conflict as an
Conflict perspectives are often viewed as the opposite of the structure-functional viewpoint; meaning, not all family practices are good or beneficial for each family member. Conflict is often viewed in a negative manner, but there are many benefits of having healthy conflict in the home. In my family experience, conflict has brought compromise, solutions, and opportunities to learn other's perspectives. Conflict has also brought a better understanding of how to improve relationships and solve disagreements.
As the expression of employees' dissatisfaction and differences with employers, conflict is regarded as bad and irrational for the organization and should be kept down through some forcible ways. Conflict can arise from employees' misunderstanding of the direction of the organisation or the poor communication between the staff and the management, enabling employees to substitute alternative agendas instead of the organisation's agenda (Bray, Deery, Walsh and Waring, 2005). Moreover, conflicts can arise from the poor management that caused by the management's failure to identify and meet employees' basic needs.
Before we even begin to start to analyze how conflict theory and riots go together we must first understand what conflict theory is. Conflict theory is a macro level theory that was developed by a man named Karl Marx. Conflict theory is based on the tensions and struggle that goes on in our daily lives through groups we are involved in. There are a few different parts that make up conflict theorist views on sociological perspective. First, the main part is that our society promotes general differences in people's wealth, power, and success. Wealth, power and success are what many of us a people want or desire. Some groups in our society benefit from social arrangements at the expenses of a group who is less privileged than the other group.
Conflict or disagreement over the range of issues has become inherent aspect of modern organisational life. People from different cultural and education background work in an organisation. People working in an organisation may possess different goal and interest. People working in organisation may tend to different over a range of issues including organisational politics, organisational procedure, personal preference or political preference. It is also argued that conflict is essential characteristics of organisational life. Role of manager is paramount with regard to negotiating the conflict that arises in organisational life (http://www.sagepub.com/). Often lack of
Conflicts take place in all aspects of life and are part of consciousness of all human beings. No one can totally avoid conflict whether it takes place in the office, at home or in public. In today’s institutions, conflicts in the workplace are far-reaching and can affect relationships at work and at home. In addition, although at times conflicts help organizations be more open and diverse, their complex nature can adversely influence operations of these enterprises. The paper examines workplace communication conflicts and analyzes an actual conflict scenario. It provides a background of the conflict, its analysis, conflict resolution recommendations, and finally explains the manner in which the assignment is important terms of ensuring better understanding of workplace conflict resolution strategies.
Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of
Conflict is a "state of disharmony brought about by differences of impulses, desires, or tendencies" (Rayeski & Bryant, 1994). Although many people and organizations view conflict as an activity that is usually negative and should be avoided, conflict is a natural result of people working
Workplace issues that generates frequent expressions of emotion, frustration and anger is conflict. But not all conflict is bad! Conflict is always difficult, but it leads to growth and change, which is good. No one likes pain, but pain wakes you up and tells you when to react. This paper explores the two view of conflicts in organization, Good or Bad and is emphasized on the positive aspects of conflicts.
Sometimes organizations find themselves stuck in a conflict for various reasons; opponents character, their perception of the conflict, the way we respond to the conflict, peoples nature, whose fault is it, what ought to be done about it and people's expectations and assumptions in the workplace. Almost every aspect of life creates conflicts and disagreement at some point, but a set of ideas, attitudes values expectations and assumptions, influence the way people respond to the conflict. Conflicts from previous experiences should be used to settle on how to curb unanticipated conflicts (Wagner 2009).
Organisational conflicts are characterised by a variety of factors and in particular behavioural. These may take different forms depending on the nature in which they are portrayed. They could either be written, oral or physical. The oral behaviour that manifests conflict in the organisation involves a case where the employees engage in exchange of unpleasant words that display the existence of the conflict. Secondly, the conflict may be in the form of written documents that bear evidence of conflict (Popejoy 2002). Such documents may be in form of e-mails that are exchanged between the parties in conflict in the organisation. Finally, the conflict in the organisation may be portrayed in terms of physical confrontation among the employees and this is the highest limit that the conflict in the organisation can be portrayed through (Popejoy 2002).