The Internet and the Workplace
The Internet has become a pervasive presence in the American workplace. Two-thirds of employees in medium and large companies in the United States now have Internet access, compared with fifteen percent only two years ago, according to a sampling of 500 companies surveyed by the IntelliQuest Corporation. (IntelliQuest) Workers with Web access typically spend five to ten hours per week sending personal e-mail or searching for information not specifically related to their jobs. Popular entertainment sites, such as ESPN's Sport Zone, where visitors can check sport scores, and POGO where they can play games sustain heavy traffic during the work day. As everything from CD's to cars go on sale over the Web,
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Employers are also grappling with the question of whether to monitor Internet use and whether to block access to certain Internet sites. According to recent surveys, more than one-third of employers monitor their employees' e-mail and Internet use. (Conti) It is notable, that in a 1997 PC World survey, nearly two-thirds of the employees who responded said that their employer has the right to monitor their workplace Internet use as long as they are previously informed of the monitoring. (Martin) This issue may arise when the employee's Internet use affects the reputation of the employer, for example, where an employee's personal web site includes an embarrassing reference to the employer. This has become increasingly popular with the advent of MySpace. Some employers routinely check MySpace for employee websites to see if any negative information has been written about them by their employees. As e-mail and Internet use increases in the workplace, there are likely to be many Internet-related disputes, including those concerning employment relations, privacy, and freedom of speech, intellectual property, and record-keeping issues. Many workplace disputes involving the Internet will be resolved according to traditional labor and employment law. However, because of uncertainties, as well as differing opinions, regarding appropriate uses of the Internet in the workplace, the Internet has intensified workplace disputes. (SHRM) Consequently, the resolution of
Did you know that 58% of employers have fired workers for Internet and email misuse? And 48% justify employee video monitoring as an effort to “counter theft and violence?” According to the “2007 Electronic Monitoring & Surveillance Survey” of which 304 U.S. companies participated in, computer-monitoring results have led to the highest cause of employee termination. These companies used several tactics to eavesdrop on employees while claiming to be managing productivity or for security purposes. Some argue that surveillance is absolutely necessary to help protect and grow a business; others argue that employee and customer rights come first. However, companies that use such tactics often violate the privacy of individuals, exploit their private information and even punish those that do not conform to their standards.
When that technology is used to view, collect or disseminate inappropriate content, again employers have cause for concern. Use of workplace computers to access and distribute pornography, for example, frequently results in discipline and workplace harassment complaints. In some cases it can even result in serious criminal investigations.
* In today’s world of fast-developing technology, in which the click of mouse can dispense a plethora of information, privacy for job seekers and employees is a significant issue. One type of privacy issue in the workplace occurs when a company gathers or circulates private or personal information about employees or candidates for employment.
Employers have to monitor employees for security concerns relating to intentional or accidental release of sensitive data. Mohl, shows in a 2006 survey by Proofpoint Inc.
According to a survey report done by the Kelly services with 170,000 people from 30 different countries, 55% of all the participants believe that the use of social media for both the personal and professional posts can cause problems in the workplace (Bennett, 2012). According to a study done by the proof point, many US companies that have hired the employees more than 1000 in number face a real problem with their employees to use social media (Ostrow 2009). Almost 17% of these companies had faced serious disrepute due to the offensive comments on the social media websites (Ostrow 2009). Almost 13% of the US companies have investigated the use of personal text messages that have been found to infringe the company’s law (Ostrow 2009).
Employers do have the right to monitor what an employee is doing on the web to make sure the employee is being productive. The monitoring process can help employers and the whole company from theft or other harm begin released by employees. If employees believe that they
This section of the employee handbook is provided as a guideline for employees to understand the company policy and procedures regarding privacy in the workplace. While this section cannot address every possible scenario that may occur, the general policy will serve as a basis of understanding the key workplace issues and employee privacy. This section addresses privacy issues related to personal background information, off-work activities, and the corporate policy on the use of electronic monitoring. These privacy policies are designed to both provide a clear guideline for employees on the difference between job related and personal privacy. The policies are designed to create a standard set of
The most common form of an invasion, to employee privacy rights is email. With the massive use of computers, email has become the biggest communication tool of choice in the workplace. The concern of employers has grown tremendously with the use of email in the workplace. Employers' concern is that, employees can waste time by sending and receiving email for personal use, and they may provide easy access for hackers to entry their computer system. Employers can monitor an employee computer activity to ensure productivity in the workplace. Privacy Rights Clearinghouse (2006) states, "Unfortunately, if an employee uses a company computer for email use, the employee employer has the right to review the contents of his or her email."
The world as we know it has changed drastically in the past three decades, we are slowly but surely morphing into a worldwide community dependent upon computer technology. More specifically we rely on the Internet heavily for everything in our day to day lives. The benefits of expediency and the convenience afforded to those who utilize information systems their business dynamics is undeniable.
Technology has advanced society medically, educationally, and socially; however, its overuse has caused users to become overly dependant. In particular, the internet provides an exponential amount of articles, tutorials, videos, and question and answer blogs which have made cheating and finding “the easy way out” readily available to users. The internet's main purpose is to research unkown facts, provide down-time entertainment, and update users on most recent news, however, workers use it to their advantage when confused about their job or when they lack interest in a task. The internet has lead to a downfall in the workforce by robbing employees of their independence by providing them with basic information, doing their job, and causing
The impact of computer technology in the workplace has been enormous within the past decade, both positive and negative. Distant communication through the use of computers and mobile devices have overhauled the office setting completely. Email, social networking sites and the world of the Internet have opened a whole new avenue of communication. Technology has changed the entire workplace environment, the relationships, and how things get done.
When it comes to the topic of technology, most people will readily agree that it has been growing non-stop at a significant pace. About 16 years ago, technologies, such as computers were not a necessity in mainstream life. Since then, technology has progressed and people have become extremely reliable on. In the essay “What’s the Matter with Kids Today?” by Amy Goldwasser, she talks about the positive aspects of the Internet. According to Goldwasser, “Twenty-plus years ago, high school students didn’t have the Internet to store their trivia”(Goldwasser 238). By stating this, Goldwasser explains that over the years the Internet has become a necessity in the lives of the majority of students today. Although the Internet provides sufficient
Many organizations experience employee abuse of the internet. This abuse of the internet can be defined as any use of the internet for personal purposes during work hours. This behavior can include accessing personal social media sites, blogging sites, news sites, shopping and accessing inappropriate content such as pornographic sites. Employees need to be aware that there are consequences for this type of abuse. In order for organizations to protect their business interests, policies should be created and enforced in order to protect the business and other employees from any violations or repercussions.
In The Los Angeles Times (2013) an article titled, “Tracking workers’ every move can boost productivity,” stated how employers are using surveillance software to monitor employees every movement. Employees are criticizing the monitoring software since it has caused harsher work environment. Employees feel with the monitoring system, employers see them as human machines a way to drive costs down and increase production (Semuels, 2013). Employees are finding that monitoring technology have cost jobs
The very fundamental purpose of Internet is to provide an open information framework with few access barriers to information. There are several potential risks associated with the implementation of Internet in the organization. So managers should pay attention to it and avoid it.