Introduction to TQM: -
Globalization has resulted in transformation of businesses from craft production to mass production. Due to globalization, there is fierce competition in the market where cost and quality are the deciding factors. Quality is something what the customer expects and pays for. And managing and continuously improving the quality of the product/process to maximize an organization’s competitiveness where all members of an organization are involved is called as Total Quality Management. It is a management approach to long–term success through customer satisfaction rather than short term improvements.
In other words, it is an approach to boost quality by motivating the entire workforce to improve the way the company
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Hence, we’ll focus on strategic barriers to implementation of TQM. Strategic barriers to implementation of TQM are: -
1. Poor planning
2. Lack of top level management commitment
3. Workforce resistance
4. Lack of appropriate training
5. The inability to change the organizational philosophy
6. Lack of benchmarking
7. Team complacency (Cătălin, Bogdan and Dimitrie, 2014)
1. Poor Planning: -
Preparing a series of actions to achieve some specific goal is called planning. Effective planning reduces time and effort in achieving the goal and improves the quality. It is an Important technique for project management, time management and quality management. Whereas, failure to do so is called lack of planning or poor planning.
Importance of planning: -
• Increases efficiency: - Reduction in required time and efforts.
• Reduces risk: - Risk assessment/analysis will provide a risk probability and a solution to the problem.
• Proper direction and good control: - Planning dictates the boundaries and limits beforehand hence providing better control over the process.
• Assurance for achieving goals: - Setting the goals beforehand and dividing them into small steps helps in achieving the final goal.
• Motivation to achieve goals: - When the goals are set direction of the process is decided. When the target is in front human tends to work more efficiently and creatively.
• Encourages
Planning is the process of setting goals and creating a plan for meeting those goals. The benefits of planning as seen by the research evidence is firstly, it provides a team with a direction for future actions. For example, in my team we did not have a direction on how to proceed thorough each stage, if it was better to move up or down, which made our team members losing interest. Furthermore, planning helps when there is a problem, because if we had a plan we can proactively address problems and their impact on the project or goal is reduced. For instance, a problem in our Everest simulation was when of our team members health was critical or if someone wanted to complete an individual goal, we spent a lot of time discussing on what to do
“Organizational Management and Leadership” defines planning as “the development of goals, which leads to the development of an overall strategy for achieving those goals. Planning can be performed at all levels of an organization. Supervisors are planning when a weekly work schedule is put together for hourly staff. Top executives are planning when they define the mission statement of the company and determine how the organization can maintain its competitive advantage.”
Planning is defined as choosing a goal and developing a strategy to attain that goal.
This essay is going to explain how the introduction and implementation of total quality management (TQM) and ISO 9000 could improve the performance of Pars Food Ltd. Pars’ long term objectives include; becoming a PLC, reducing operation costs, improving the quality of products and services and becoming more environmentally and ethically sustainable. The potential implementation of these marketing strategies could help Pars food to achieve their objectives whilst increasing their market share and profitability most importantly. Total quality is a long term management approach which involves the improvement of quality, services, people, processes and environments in order to maximise an organisations competitiveness.
A successful team implements good planning puts tasks into perspectives, which involves setting goals which are able to be met and being able to prioritise the tasks at hand. Planning enables the team to set achievable goals and therefore complete the tasks at hand on time. The team is not performing at their best due to the lack of planning and organising
2.2.2.1 Planning. This function involves visualizing the expected future and putting it in writing. It is a process that goes from the general and vague to the specific and concrete. In this order, planning involves the formulation of a mission, a vision, goals, strategies and tactics, programs, forecasts, budgets, procedures, policies, and rules (Terry,
Setting a goal increases motivation as it furnishes a target for all to aim for through team
Planning offers effort, direction, persistence and creation of task (Williams et. Al). Where direction is offered, downtime during confusions or mayhem in the event of the unexpected will be minimized.
Planning is not only about knowing what to do, when to do and who will do it, but it is also about defining the path towards attaining the
Planning is a process of establishing a mission with clear goals as a means to achieve them. Good planning requires special skills and perspectives allowing decision-makers to understand the challenges they are facing and apply the most effective solution to a problem. In order to achieve success, one must plan accordingly. Planning can be short term or long term. Short term plans are done on daily basis and are easier to achieve than long term plans. Long term plans are also known as strategic plans and are used to achieve a long range vision or mission of a company. In both methods of planning, short term and long term, is necessary to achieve top notch results. Like in any other process, there are both benefits and pitfalls to a
Proper Planning. Accordingly, it is often proffered that failure to plan is synonymous with planning to fail. Planning is very important in ensuring good planning. Through planning, managers can evaluate the future and make arrangements that is plan for the attainment of the organisational goals and objectives. Planning is regarded as the primary management function or first among equals because it initiates and provides the framework for the other functions. It also avoids errors, waste, or delays in executing organisational activities. It allows managers the ability to adjust their organisations to the environment instead of merely reacting to it. Good planning is critical to the success of any organisation. Developing a strategic plan takes discipline, foresight, and a lot of honesty, regardless how well you prepare, you are bound to encounter challenges along the way. (forbes.com.,2016).
The fact that globalization has expanded the market for organizations means that TQM is more important than ever before. Customer demands are higher and if a company does not create products and services that meet their expectations they can easily access the same or similar products and services from another company. If managers do not implement TQM into their company procedure then they will fail to meet the high standards of customers all over the world and eventually lose their business. When it comes to implementing TQM, it’s the mangers responsibility to create an environment where people can work together to improve their work processes. If the ownership or senior management does not buy into this concept you will never succeed. Many people in leadership roles are either too set in their ways or closed minded to the necessary change needed to really improve the way things get done. You have to buy into the concept that there is always a better way to do something. By tapping into all the knowledge and experience your employees possess, you develop solutions that not only improve your execution, you provide everyone with a sense of accomplishment.. These "process improvement teams" give employees a chance to help steer the future direction
Generally the word “Planning” is making current decisions in the light of their future effects.
According to Williams & McWilliams 2010 (p.85), planning can define as choosing a goal and developing a method or strategy to achieve that goal. It is very important that every manager has equipped with the skill of planning because planning is a part that can bring a company to success or failure. Besides that, a manager who can make a good plan believed that he/she is a good manager as well. Before starting a task, the manager must come out with an idea of how to do and what to do in the particular task.
Planning is a very important role of organizational management, it is one of the most important project management and time management techniques. When following a plan, one can tell how much they have