INVESTIGATE THE EXTENT TO WHICH THE PURPOSE, STRUCTURE AND CULTURE OF YOUR ORGANIZATION AFFECTS YOUR BEHAVIOR AT WORK.
This report will Talk the extent to which the purpose, structure, and culture of an organisation effects its employee’s behaviour within the workplace. The way McDonald’s Corporation is structured and how this impacts individual workplace performance and the influence of McDonald’s organisational culture on my own working practices, as well as the effects of the above in supporting equality and diversity.
The organisation’s purpose and objectives and the extent to which these are shared by employees – the ‘golden thread’
Mcdonalds mission: “McDonald 's brand mission is to be our customers ' favourite place and way
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The scorecard turns strategies and goals into tactics and demonstrates any actions to drive success. This allows all of the employees throughout McDonald’s hierarchal structure to head towards the same direction. Through the scorecard, you can paint a vivid picture of how all departments must be synchronized to achieve a goal of increased sales. Without this coordinated view, each department is free to set its own measures of success and there is no golden thread to ensure the organisation’s goals are met. My Sector which consists of tills and making sure the customer is served in a fast, efficient, and friendly way sets KPI standards and gives out promotional products in order to give consumers a chance to come back and get a discount on their next purchase. Without the coordination from all departments individual sections of the organisation would have their own actions of success to attain for and there would be no “Golden thread” to make sure strategies and goals within McDonald’s are met. The multi level view of the scorecard enables all layers of the organisation to understand how they can impact results, that is, what is within each tiers specific control to influence. As a team member , I assure that where there a need, I help other departments when I can such as the grill, making sure that they have all the utensils in place on grill side and chicken side, Managers, and delivery team.
The way in which the business is structured -
| McDonald’s is a food service retailer and aimed at making profit and its restaurants are owned and operated by local people worldwide. Its mission is becoming a leader in food sector and best customer service according to their needs. Their main product is food.
Their short term objectives would be increasing sales. The vision would centre around employee co-ownership with the happiness of partners as the ultimate purpose. The mission is the satisfaction of employees. Finally, the value would be to represent the best possible choice, as a result of providing the best quality, trust and customer service.
The vision and mission of McDonalds Is,” To feed the nation and be our consumer’s first choice by being their favourite place and way to eat and drink. “
Organizational structure has been set up to facilitate all goal achievements. It is a way to motivate their employees and get them to work together. It also helps its employees to follow the organizations goals, and work together as a team. In order to do this, they need to have an organized structure to be able to run the company smoothly. A main foundation of every organization is to post their mission statement and goals everywhere so that their employees can see them. An organizational culture can consist of common shared beliefs and values that are established by the organization’s leader, and then communicated and reinforce through various methods, this helps shape employee perceptions, behaviors and understanding. Overall, organizational structure and culture can effect progress of many organizations in a positive and negative way.
1. Think of a present/past work environment you have been on (or use and example from your course materials), and then assess organizational behavior practices you observed that fostered the effect of positive changes(s) within the organization. Cite relevant examples from your personal experience and utilize additional relevant examples from outside sources and/or the course materials to complete this question.
The aim of McDonald’s is to serve good food in a friendly and fun environment and to provide good returns to their share holders. So the purpose of McDonald’s is to satisfy their customer with high quality of food, quick service and value for money.
For McDonald’s they have many aims and objectives such as they’re committed to providing quality food quickly that their customers can trust with the best possible service, showing clear career paths to their
Organization with a purpose has for long constituted the bedrock of a thriving society. Though, different organizations often has different vision and values that is attached to them, but the nature of their vision often guide the character of their values or culture. Many organization would repeatedly develop a well-defined vision but lack the discipline that will yield a worthy performance towards accomplishing an established vision.
McDonalds is a fast food restaurant and its purpose is to provide the best and fastest customer service so in this way it will give the organisation a good reputation and help them to make more profit.
Organizational goals are crucial to success in the workplace. This paper entails how to incorporate organization and goals into the workplace and the benefits it secures.
Since an organization is composed of multiple levels, a scorecard must support different levels and perspectives from strategic business units and divisions, to departments, teams and individuals. To accommodate this architecture, the scorecard is structured as multiple, aggregated cubes. Each layer a nesting of the ones below. In general, the highest level cube defines the measures and dimensions that apply to the corporate level, and these drill through to divisional and departmental cubes that have a more detailed level of information (Nickols, 1999). This “artery” of the cubes lets the strategy communicate down the organization, while performance is aggregated up through the organization like blood through vein.
McDonald's mission is to be our customers' favorite place and way to eat with inspired people who delight each customer with unmatched quality, service, cleanliness and value every time. We invite you to be the part of this winning team and give yourself an opportunity to grow with the family of people striving to create smiles on the faces of millions of people every day.
Organizational behavior is not a single aspect of an organization but a major feature or approach, which plays a vital role in all the aspects of the organization. Comprehending organizational behavior is the most important tool for a successful company. The analysis and study of the various concepts and models of organizational behavior helps in effective understanding of many things. An organizations' strength comes from its values, cultures, and people. It offers understanding of what all happen in an organization, the way in which the organizational workforce is acting, and the way satisfaction of the workforce can help in developing the bottom line of the business. Organizational behavior also supports in analysing the way the employees, and the organization can have a more efficient association (McShane and Von Glinow, 2015). The study of organizational behavior has developed sense of understanding in me in respect with the individual behaviours, and their value in personal as well as professional lives. Through the process of learning this course I could visualize so many real-life scenarios of the chapters within my various jobs settings in the last 14 years. Weather it was emotions at work setting, decision making abilities, company values, conflict resolution I could look up to each chapter for various ways the issues could be addressed better. Organizational behavior has not only taught the importance of interconnection but also the various aspects of behavior which can impact the working of the individuals. Over the next few pages I would like to discuss my workplace organizational behavior, as well as the situations the wisdom learnt from these chapters could make me a better decision maker. The first experience or learning was, a few years back, there was a sudden change in the management of the Hospital where I used to work in India which not only resulted in workplace issues but also many challenges which made the working tough as the Hospital was trying to get Joint Commission International certification, which enables them to be strategically placed at an advantage for Medical tourism as various hospitals in India were trying to achieve this certification as a status symbol at that time, not
Organizational culture describes how things get done in an organization – in terms of the values, behaviors and assumptions which dictate the way people approach their work. Organizational culture is deeply embedded and is distinct from climate. Culture affects performance, profit and even survival. We use the Human Synergistic Organizational Culture Inventory, which incorporates the Circumflex model, to measure organizational culture.
Developing individuals with the required commitment and competencies for working towards the shared meaningful goal within an organisational framework.