This paper provides a strategic analysis of the decision making process within AT&T Asia Pacific. The analysis contains an in-depth discussion on AT&T strategic decision in terms of the approach on multiple perspectives by Linstone (1984) and the power model by Parkin (1994). According to Parkin (1996: 155), strategic decisions can be divided into organizational decisions and social decisions. The consequences of social decisions affect the society as a whole and the process involves parties from outside of the organizations. The main focus of this paper is on the organizational side where parties from different levels of AT&T participate in making the final decision. AT&T provides professional network service to enterprises. Services …show more content…
Power, is the main focus on the organizational perspective and the problem is to analysis how conflicts of power between different individuals, including interested parties external to the organization affect the outcome of the decision. The concern is to make sure the decision will not produce adverse effects on the organizational rights and the current standard operating procedures (Linstone, 1984: 47). AT&T has a hierarchical decision making process. Although eventually the decision will be finalized by the top management, other related parties do have high degree of influences on the outcome. The service delivery team, finance team and the legal team follow the AT&T existing procedures and guidelines to achieve with a rational analysis. Examinations on past relevant data such as the statistics on available resources, budget analysis and legal issues may force them to reject the proposal. While on the other hand, the sales team places pressure on the top management to make a decision on their favour no matter what analysis is produced by the other teams. The above discussion will be enhanced by integrating the concept of the personal perspective. Personal perspective deals with the understanding of the participants’ self-interests, behaviors and motivations in the process of decision making. Personal data is the least accessible component when compares to technical and organizational as it is driven by personal thinking and
Decision-making in the workforce is a process of responsibilities used by upper management to implement, enforce rules, regulations, and maintain a successful environment. Decision-making implemented more effectively by making a plan, thinking it through, accepting more than one opinion and determining what is best. However, decision-making often utilized more effectively by opening doors of opportunities for a suggestion, question, discussion, and feedback. Although, more involvement helps improve understanding, utilize behavior skills and present opportunities for better communication. Everyday life consists of decision-making, the right decision may not always be applied, but ensure room for improvement and opportunity. Individuals approached decision-making in many different ways. As stated by (Jones, Graham, & Bateman, 2006) decision making is a procedure used to recognize a problem, weigh the alternatives and evaluate a solution in which, certain situations will require different approaches to become effective.
Top-level executives and key managers are at the helm of the decision-making process with the focal point being selecting the best choice. Selecting the best choices or alternative of choices derive from assessments, interviews, surveys and audits that evaluates the strategic position of the selected choices. Consequently, the chief executive officer at some point should show how the middle-managers, front-line managers, employees and client fit into the decision-making process.
As evidence for the basis of judgments and decisions, evaluated in my own reports and records, I need to show that I accurately and clearly record the judgements and decisions and evidence on which the judgements have been based and where judgement is based on informed opinion. I do record other evidence and reports which support my judgements and decisions and conflict with my judgements and decisions. It is as well very important to clarify events and decisions.
Most decisions are made with analysis, but some are judgment calls not susceptible to analysis due to time or information constraints. Please write about a judgment call you’ve made recently that couldn’t be analyzed. It can be a big or small one, but should focus on a business issue. What was the situation, the alternatives you considered and evaluated, and your decision making process? Be sure to explain why you chose the alternative you did relative to others considered.
Informed decision-making is an important aspect for working in the government. According to Milakovich and Gordon, provide some examples of how information technology can be used to assist bureaucrats in decision-making?
“Ways of knowing are a check on our instinctive judgments.” To what extent do you agree with this statement? Often times, when people can’t form a logical reason for certain things they did, their justification is “because I had a gut feeling”. Indeed, people sometimes make judgments based on their gut feelings, or intuition. It is a very subjective and interesting way to gain knowledge. Our intuition can trick us into traps in which we never thought we would fall; it can also lead us to bold, unconventional decisions which bring us truth and knowledge. Our instinctive judgments often become more justifiable when they are “checked”, or verified, by other ways of knowing. Before I answer the
There are many of factors influencing your decision making process either in a positive or a negative way. In addition to what is already determined by your genes, according to various sources the following biological and psychological factors play an important role.
* Sample: The sample is limited to a small proportion of working professionals in Western Sydney and may not accurately reflect the population of working professionals.
Deciding to DecideOn the front page of the local newspaper was an article entitled “Walk in the woods turns into a nightmare”. This was a sexual assault and threat of physical harm for a nine year old girl and her family. She tells of a family friend of 32 years who asked her parents to take her on a walk. In the teaching of Christ we have been taught to love our neighbors as ourselves but where in this scenario should one question that teaching. After much difficulty of a different ways a Christian will deal with a spiritual solutions; I must pray for the young man who committed this crime although not approving of the act. As he not pleaded guilty to knowing his actions were wrong but commented that the girl had a glint in her eye making him feel that she wanted him. He will be incarcerated for only 3
The referent power is not as strong as the expert power because the direction of the company will be based on Cam’s decision.
Management constitute amongst major components of a company, organization or a business. As such, management oversees employees interactions with their supervisors and also control of people within a particular organization. Also, it includes critical and ethical decision-making process so as to address various ethical dilemmas experienced by employees while undertaking their respective assigned duties within the company. Ethical dilemmas are hereby to stay as issues usually arise now and then and place a variety of options that bear different repercussions. Therefore, it calls for ethical and critical decision-making skills so as to make the most appropriate option that bears more benefits in comparison to other options presented. While making ethical decisions, it 's substantially important to play heed to a certain ethical decision-making theory. This would enable an individual making the decision to ripe best possible consequences rather than living to regret. Moreover, ethical decision making is typically important in business as making a wrong decision may result not only in huge losses but also poor relationship amongst colleagues and miserable life for employee(s) working in a particular company or business in question.
The rational decision-making model describes a series of steps that decision makers should consider if their goal is to maximize the quality of their outcome. In other words, if you want to make sure that you make the best choice, going through the formal steps of the rational decision-making model may make sense. The following are the steps taken to come to a rational decision: 1. Identify the problem, 2. Establish decision criteria, 3. Weigh decision criteria, 4. Generate alternatives, 5. Evaluate the alternative, 6. Choose the best alternative, 7. Implement the decision, 8. Evaluate the decision.
Personal Perspective is how an individual view the world around them, different people perceives different things and that could shape their personality. In the novel, The Alchemist by Paulo Coelho, a boy who is a shepherd tries to seek a treasure in which he sees it in his dream. There are many obstacles that he has to overcome, he met numerous individuals along the way and learned valuable life lessons. People may grow differently depends on how they perceive the world, and if the way they comprehend the world changed, they could also change who they are as a
Organizational behavior helps managers to improve the organization in a good way. Decision making process is the one of the behavior in human organizational behavior. According to McShane and Von Glinow (2000), “decision making a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs”. Decision making is a linear process and it includes six steps such as identifying the problems, gather and evaluate data, list and evaluate alternatives, select best action, implement the decision and getter feedback (refer to Figure 1 in Appendix 1).
Decision making can be described as a process of making a decision or decisions, based on choices made amongst two or more competing course of actions. The ‘Decision making’ also requires making a define choice between two or more alternatives course of actions that are available.