Knowledge Management Analysis And Design Proposal

This chapter describes what is knowledge management in details as well as what is the factors of implementing knowledge management which are implementing best practices, network expansion, systematic information system infrastructure, good organizational culture, senior management leadership and commitment and trustworthiness of teamwork.

The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company

While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the

Knowledge management uncompromising customer service and continuous improvement. Leader need always conducts open discussion with group members before making any decisions. It should created a two-way communication. With globalization, the competition among organization is increasing. This help solve problems proactively and identify areas for improvement. As a mentor, to demonstrates how to solve the problem to followers (Miller). Hence, the group members response actively and is committed to their job. They are also proud of being involved in decision-making and improvement initiatives. They contributed themselves towards corporate vision and goals. (McCrimmon 2007)

Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.

Like many emerging business processes rooted in technology, knowledge management is defined somewhat differently by different organizations, and by different individuals within those organizations. Some organizations see knowledge management as

Knowledge management systems (KMS) refer to a class of Information systems applied to managing organizational knowledge. That is, they are IT-based systems developed to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer and application. While not all KM

KM is a discipline that promotes an integrated approach for identification, capture, retrieval, distribution, sharing, use and reuse of information and knowledge assets. Through this discipline, staff, processes and technologies will be aligned to drive the realisable value and benefits of the information provided and knowledge assets and contribute to the organisational efficiency, effectiveness and innovation. Despite the continuing interest among researchers and practitioners on KM, however, KM still remains a mystic to senior executives in an organisation filled with obscure terminologies and often, treated as a marginal periphery.

Knowledge is often defined as facts, information, and skills acquired by a person through experience or education; the theoretical or practical understanding of a certain subject. There are many taxonomies that specify different kinds of knowledge but most fundamental contrast is between “tacit” and “explicit” knowledge. Tacit knowledge is referred as knowing more than we can say (Polanyi, 1966). Most knowledge is initially tacit and it has been arduously developed over a long time through the method of trial and error. Explicit knowledge on the other hand exists in the form of words, sentences, documents, organised data, computer programs and in other explicit form, in such a way that they can be directly and completely transferred from one person to another. Knowledge Management is a concept and a term that arose approximately two decades ago, it is said to be a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing information. KM was initially defined as the process of applying a systematic

KM involves people, technology and processes in overlapping parts, and at a minimum includes these parts:

Knowledge management has gained substantial importance in the past few years due to the realisation of numerous advantages associated with efficient knowledge management. An improved decision-making process, considerable increased in productivity and quality, sharing of best practices, less circumstance for reinvention process, and increased development of the skills and talent of the workforce are some of the benefits associated with the knowledge management within the organisations. (Jennex, 2008, p.275). Efficient combination of previously unrelated elements and exchange of tacit knowledge helps in the creation of knowledge that correspondingly leads to appropriate transfer of the gained knowledge transfer (Nahapiet & Ghoshal, 1998). The implementation of knowledge management strategies depends a great deal

Many large companies have resources dedicated to Knowledge Management, often as a part of 'Information Technology ' or 'Human Resource Management ' departments. Knowledge Management is a multi-billion dollar world wide market.

Knowledge Management is an organization’s methodology of making their intellectual assets as fully functional, or effective as possible. This is a systematic approach organized to enhance understanding. It’s the managing of information in a way that provides an organization with a competitive advantage.

Knowledge Management (KM) can be defined as a deliberate, systematic business optimization strategy that selects, distills stores, organizes, packages, and communicates information essential to the business of a company in a manner that improves employee performance and corporate competitiveness.

KM is defined as the set of organized and regimented actions that can be taken to attain the maximum value from the knowledge available to it by an organization. A proper combination of organizational, social and administration motivation along with exploitation of apposite technology is required by knowledge management. Gathering, classify, store and spread all knowledge which the organization needs to both develop and progress is the idea of KM. To leverage and reuse knowledge resources that previously supply in the organization. As a result people will create best practices rather than reinvent the wheel KM deals with two types of knowledge, tacit and explicit as reported by Huergo (2006) and Jennex (2005).