Knowledge Management System Essay

Technologies are divided in three set communication, collaboration and storage. And this is three set is a tools to KMS a system that facilitates knowledge management by ensuring knowledge flow from different sectors in those who know to those who need to know.

As a part of “$1 billion revenues by 2014”, the success of this initiative progrom great depended on the knowledge management function. KM would help in the ideation process and would provide critical IT systems support through Neuron. According to the process of the “5*50” initiative program, the KM function would alter its roles and responsibilities in following fields：

This chapter describes what is knowledge management in details as well as what is the factors of implementing knowledge management which are implementing best practices, network expansion, systematic information system infrastructure, good organizational culture, senior management leadership and commitment and trustworthiness of teamwork.

The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company

While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the

The problem for this dissertation study test the challenges associated with creating, capturing and sharing knowledge. Doda (2017) describes this method as knowledge management. This method uses a critical goal of improving learning and performance in an organizational framework. Knowledge management as theory and a model was improved by Dalkir in 2005 (Atieh & Somayeh, 2017).

Knowledge Management is one of the most recent change administration methodologies, basically investigated by business, administration and steadily by the IT groups. The objective of knowledge management is to capture, store, keep up and convey valuable learning in a significant structure to any individual who needs it wherever and whenever inside an association. Fundamentally, knowledge management is coordinated effort at the association level. Knowledge Management can possibly alter the method for joint effort and use registering.

Knowledge management often involves isolating and planning intellectual assets within an organization, producing new knowledge for competitive advantages within the organization, making vast amounts of corporate information accessible. Knowledge management can be hard to interpret or explain. How would a nurse or doctor define “health care” succinctly? How would a CEO explain “management”? Each of these areas is very complex, with many sub-areas of specialization. This in turn leads to the question “What is Knowledge Management Strategy & Metrics”?

Firstly, an organization must be able to have a set of guiding principles that can be followed through KM. It therefore implies that knowledge management is a process that must be followed critically. Secondly, the principles must be applied selectively and appropriately. One of the factors to be considered is that there should be a clear definition of goals. This helps team members to develop a sense of direction that is important in the entire process. Secondly, management must be transparent to employees and other pertinent internal stakeholders. Thirdly, appropriate budgeting of the resources is of paramount importance, followed by effecting the allocation expeditiously (Jennex, 2008). Fourthly, it is of paramount importance to recruit an able team and promote internal and experienced employees as a way of encouraging them to be part of the company. Fifthly, there should be a defined structure of the knowledge management that can serve as a standard against which achievement can be measured (Jennex, 2008).

A technologic approach to Knowledge Management has a much higher initial cost, is inherently more scalable, and can handle a much greater transaction volume than an unassisted knowledge worker. Technology in support of Knowledge Management isn’t necessary or even optimal in every instance. Technologies supportive of Knowledge Management can be applied successfully to organizations of any size; extensive investments in technology are generally practical only in medium-size to large companies. Perhaps the most significant way technology enables the KM process is that it can provide virtual meeting space for communities of practice.

Organisational learning can be seen as the goal of knowledge management and may be obtained by good knowledge management strategies and processes. By motivating the creation, dissemination and application of knowledge, KM initiatives pay off by helping the organization embed knowledge into organisational processes so that it can continuously improve its practices and behaviours and pursue the achievement of its goals.

In order to understand knowledge management, it is important to start by defining what knowledge is. Knowledge is the full utilization of information and data, coupled with the potential of people's skills, competencies, ideas, intuitions, commitments and motivations. In today’s dynamic and complex business environment, the desire for knowledge has increased even more with the scope and content changed dramatically, often spreading outside the organization.

The concept of Knowledge Management (KM) had introduced since 1990 (Koenig, 2012). The most quote definition about KM is Davenport (1994)’s definition, “Knowledge management is the process of capturing, distributing and effectively using knowledge”. More specifically, Duhon (1998) defined KM as “a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.”

Organizational culture and structure can create barriers to KM implementation and success. Especially a top down approach, separate departments, lack of ”ask why” thinking, lack of trust, and not being open to sharing knowledge and information such as “lessons learned” can hurt KM efforts. Additionally, Implementing a KM initiative requires a lot of time and money, which might discourage employees from even attempting to develop a KM system. Moreover, presenting an observable (or immediate) benefit (i.e., it may take a long time to really see the positive changes contributed by the KM strategy) can be very difficult, which may mislead others to perceive KM concept as being not valuable or not worth the effort/resources needed.

Knowledge management is described as the capability of a company to research and develop new technology, disseminate it with purpose and under control, apply it on the products, services and systems. [1]