Knowledge Management is critical to the World Bank’s future. Knowledge Management is a subset of IT and that the needs for KM were easily satisfied with technology based solution. A first shortcoming lies with senior leadership, many at the top of the bank equated KM early on with various IT based initiatives such as the global distance learning network or the development gateway. As a result, leadership never fully appreciated the peculiar characteristics of knowledge at the bank or its deeply social aspects.
There are few issues in this case study some of the important issues are:
Lake of coordination between the middle manager and operation staff
Reporting to CIO
Inconsistency in one team
Institutionalizing KM practices into their day to day work.
Knowledge Management is one of the most recent change administration methodologies, basically investigated by business, administration and steadily by the IT groups. The objective of knowledge management is to capture, store, keep up and convey valuable learning in a significant structure to any individual who needs it wherever and whenever inside an association. Fundamentally, knowledge management is coordinated effort at the association level. Knowledge Management can possibly alter the method for joint effort and use registering.
As information systems have multiplied in associations, it has been a regular conclusion to expect the expanded capability of utilizing current data innovations, for example, Internet, intranets,
The world as we know it has changed drastically in the past three decades, we are slowly but surely morphing into a worldwide community dependent upon computer technology. More specifically we rely on the Internet heavily for everything in our day to day lives. The benefits of expediency and the convenience afforded to those who utilize information systems their business dynamics is undeniable.
While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the
A report has been written describing the knowledge management systems and reviewed based on various aspects which was used to determine whether or not the system considered could be used for managing knowledge. It was through researching journals, articles and other reliable sources from the internet this review was written which led to me finding out more on the topic of knowledge management which has considerably increased my understanding of the topic
Like many emerging business processes rooted in technology, knowledge management is defined somewhat differently by different organizations, and by different individuals within those organizations. Some organizations see knowledge management as
Islam, M. Z., Low K.C.P. & Hasan, I. (2011). Knowledge management practices and organizational effectiveness: Empirical evidence from banks of an underdeveloped country. Global Education Journal, 3, 1 –
In order to succeed today, organizations that are competing in global markets are increasing rapidly. The increased use of technologies such as the Internet, intranets, and extranets will definitely revolutionize how businesses will operate and how they will use computers to compete. The Internet and related technologies and applications have changed the ways companies operate their businesses processes and activities. For example, companies can network their offices and share data to be more effective and efficient. However, excessive use of the Internet, intranets, and extranets also create intense
To define what is Knowledge Management(KM), one should know what is knowledge first. Knowledge is different data and information. A data gives a specific fact; information is a collection of data that has been organized. Knowledge connects the information that has been given and create the context. For instance, “the third day of a week called Tuesday”, this is a data; “Tuesday is one of the weekdays” and “most people work on weekdays” are the information; Knowledge based on the the information, would suggests that “most people work on Tuesday.”
World Bank’s original architecture went through some dramatic changes under the control of Muhsin and his team. They standardized and integrated the IT infrastructure, which included computers, servers, over 65 systems, and 100 databases. The ISG team established an around the clock global support center and a high-speed network capable of supporting 50 videoconferences per day. A key step to accomplishing this was integrating the capacity from the three satellites that serve the World Bank’s global network. Additionally, the ISG team built a robust knowledge management system that used web portals to fluidly convey
The main objective of this report is to design a knowledge management (KM) system for the Bank of Greece. This KM system is assembled of many different components, which work together in a coordinated flow and can contribute to the bank’s successful implementation of a new business environment. First, the opportunity related to a new virtual environment is described. Next, a solution is offered for how the bank should develop its culture and share knowledge within the organisation to improve its working environment. Knowledge creation methods and strategies for delivering the captured knowledge using a delivery interface are given. Further, KM roles and responsibilities are analysed to divide the workload within the
Furthermore, technologies are seen as an expensive and time consuming facility (Young & Nie, 1996). It is also doubtful whether companies manage to efficiently exploit their technological resources. In the present case, the World Bank maintains three identical in their characteristics online knowledge sharing platforms which may raise the question of how useful they are for the organization.
Knowledge management is a shared responsibility. Each unit and staff section must appoint a knowledge management representative in order to facilitate knowledge processes. They are responsible for the privacy and publicity of their content information that is uploaded, created or managed onto their respective sites. Knowledge management representatives are responsible for all files and
The term knowledge management has become common in businesses throughout the world. Despite its increased prevalence, there remains a large degree of confusion concerning the applied definition of what knowledge management is. Within the knowledge management community, attempts at defining this elusive term appear to be in constant flux. However, a basic description of what constitutes
Knowledge management helps to solve some of the most common business problems and at the same time delivers
In a knowledge organization, defined by Bergeron (2003) as “corporations that take a systematic approach to capturing information”, knowledge and knowledge workers are treated as the organization’s most valuable asset. Therefore, the sharing of knowledge between employees is essential in knowledge management. But how does an organization make this work? In order for a knowledge management program to be successfully applied, several key factors must be considered: employees, leadership, application of information technology (to be discussed in later section), and most important of all, knowledge.
Knowledge Management is by definition the process of capturing, distributing, and effectively using knowledge. Knowledge management is a technology field that promotes an incorporated approach to identifying, securing, assessing, retrieving, and sharing all of an enterprise 's information assets. These assets may include documents, databases, policies, procedures, and previously un-used experience and expertise in individual employees.