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Lack Of Team Work Between Doctors And Nursing Staff

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Reason (2000) opines that the safeguards in the system are likened to slices of Swiss cheese and that the presence of holes in one piece does not invariably lead to a bad outcome but only when the holes in the other slices align to allow a trajectory which results in an unsatisfactory outcome. He further alluded that the breach in the barrier may result from both active and latent failures. ACTIVE FAILURES CONTRIBUTORY FACTORS LATENT CONDITIONS Failure to introduce one another and define their role at the start of the scenario (Lapse). Lack of team work between doctors and nursing staff. Steep hierarchy seen in HealthCare. Lack of organisational skills for crisis management. Taking inadequate clinical history from the patient (Violation). Patient could not articulate properly and his relative was not around. No protocol to ensure a relative/informant stays by the patient bedside in emergency situation. Delay in conducting a 12 Lead ECG (Lapse). Cognitive overload and lack of experience by junior doctors. Inadequate training and supervision of junior staff. The physicians instead of making the call to the cardiology team sent the nurse to do so (Violation). Lack of situation awareness by the nurse and failure to use the SBAR protocol when on the phone to the cardiologists. Poor communication skill Incomplete procedural Standardisation of SBAR tool. Ordering 10units of soluble insulin for a slightly raised blood glucose level of 8.4mmol/L (Mistake). Poor knowledge

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