Likert Scales: Composition, Opportunities, and Limitations Essay

To verify the first indicator, a survey will be used. Surveys can gather large amounts of data, and can be administered through mail, e-mail, or face-to-face. As this survey is in the process of being developed, it is essential that the survey undergoes testing to ensure the survey is measuring what it needs to measure. A method that will be utilised will be a survey with a rating scale used as the tool to measure service user satisfaction. The Likert scale is commonly used to measure a person’s attitudes or behaviours, using answer choice that ranges from one end to another (Kuma-Tan et al. 2007, p. 550) (appendix 1). A Likert scale survey can identify the different levels of the service user’s opinions about the staff’s cultural competence (Mellor & Moore 2014, p. 369). The survey will indicate the service user’s satisfaction, identify if further training is required, and improvements.

1. A Likert scale (/ˈlɪkərt/[1]) is a psychometric scale commonly involved in research that employs questionnaires. It is the most widely used approach to scaling responses in survey research, such that the term is often used interchangeably with rating scale, or more accurately the Likert-type scale. One of the most common scale types is a Likert scale. A Likert scale is commonly used to measure attitudes, knowledge, perceptions, values, and behavioral changes. A Likert-type scale involves a series of statements that respondents may choose from in order to rate their responses to evaluative questions

In this chapter, I will analyse the data according to the principles proposed, such as Likert’s scale. According to the data collected, I will come out with certain conclusions to predict the respondents’

The reason behind the decision of using this instrument is the fact that it is tailored for a teen. Its simplified wording and likert structure make it an instrument that teens would be capable of completing in a short amount of time while still providing the practitioner with necessary information. This scale will also help look at the client’s environment as a whole including their family and their social resources. This will help the practitioner get a good look at what are some of the things that need to be addressed and worked on during the time with the

There were 37 Likert Scale statements and two open-ended questions. The Likert Scale questions were on a 1-5 scale with the lower numbers representing disagreement and the higher numbers representing agreement. Data collection occurred using a random sample of 7 teachers from varying grade levels and subjects.

E). We did not manipulate his scale, instead we used it entirely to received results that would assist us in this project. We anticipated that this structure would stimulate our results to accept our hypothesis. The construct was a measure of thirty-six questions that was used to assess our variable in the survey. This consisted of a six-point Likert scale including: strongly agree to strongly disagree. When analyzing the data we had to reverse score them to remain consistent with our independent

Patients are the most important individuals to any hospital system. Consumer awareness is at an all-time high, and the health care sector is not exempt from scrutiny. Ensuring patient satisfaction has become a strong focal point of many hospitals; they want patients to have a stellar experience from check-in. Overall, patient satisfaction is the key to maintaining a harmonious hospital-patient relationship. “A patient’s expression of satisfaction or dissatisfaction is a judgment on the quality of hospital care in all of its aspects. Whatever its strengths and limitations, patient

The first question I analyzed, “How prepared on a scale of 1-5, (five being 100% prepared) are you for an earthquake?” used a Likert-type scale to gain insight into how prepared participants perceived themselves to be for an earthquake. In my data analysis I assigned qualitative descriptions to the quantitative ratings people gave as their preparedness level as

The Likert Scale and Questionnaire Type Survey that will be used to assess the participants’ cultural, socioeconomic status, cultural and

Between June 5th and July 31st of 2015, a physician satisfaction survey was conducted on Development Centers’ consumers. A total of 150 surveys were completed. Each survey was collected confidentially after a doctor appointment, which may have included a medication review, therapy session or other type of treatment. The survey was then collected by a member of the support staff and mailed to the Quality team for entry and analysis. Much of the commentary was very positive. Some of the comments included were, “I see a big difference in my son since he’s been seeing [the doctor].” “[The doctor] is always very concerned about [my] needs when I ask a question.” “[The doctor] is always kind, friendly, and professional at all times.”

• Patient satisfaction rating – on-line electronic digital patient satisfaction measuring patients’ overall satisfaction using the encounter throughout their remain.

Our survey was created using the Qualtrics survey system. Participants needed access to a smart phone or computer with internet access to complete the survey. We gave the participants paragraphs about either a sociology major named James or Jane, or an engineering major named James or Jane. The conditions, which paragraph the student read, were randomly assigned to them but the questions were identical and in the same order for every participant. After reading the paragraph they were asked to rate how much they agreed with statements about the student. A 5 point Likert scale was used, where 1 was strongly disagree and 5 was strongly agree. The statements given to the participants were if the student had good work ethic, was naturally smart, and was going to continue their education post-graduation. There was

There were only two weeks to collect the data. The time was no sufficient enough to gather large sample size. So, in future data should be collected through one month and sample size needs to be larger to clarify the problems. It was not feasible to make sure that sampling method would be convenient. Therefore, the data might not be representative of the entire population. In the questionnaire, for the last question the respondents were asked to number the choices which would make the car parking service more appealing to customers. Some of the respondents could not answer the question properly in the Qualtrics and as a result, some data were missing. So, the question needs to be made as Likert scale. Then the respondents could answer the question easily. In addition, more information is needed to find out the factors of dissatisfaction. Thus, in future couple of more questions needs to be introduced to gain better

Pulling objective data through the use of Likert-style answers on each of the two questionnaires used, this author will use correlations to consider a connection between the two variables. Measurements will present descriptive statistics and form a positive probability to the

The “Likert-type scale” consisted of 26 items, 13 being those of “external attitudes” and the other 13 of “internal attitudes” (Rotter, 1966). Eventually, James examined the scale created by Phares and “revised Phares’ test still using a Likert format and wrote 26 items plus filler items” (Rotter, 1966). As mentioned by Fournier and Jeanrie (2003), “various psychometric analyses contributed to reducing the number of items in the I-E scale from 100 to 23.” After careful consideration, Rotter ultimately created his final version of the Internal-External scale and includes 29 items, containing “6 filler items intended to make somewhat more ambiguous the purpose of the test” (Rotter, 1966).