Local Gp And Patient Communication Case Studies

Communicate is essential in health and social care settings because without a good communication to patients, families, colleagues and management is very difficult to deliver good service of care.

Health professionals require good communication skills in order to carry out their roles effectively. It is therefore important for those embarking on a career in health and social care that they gain knowledge and understanding of skills involved in communication. This unit will develop and enhance communication and interpersonal skills, and will consider communication theories.

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Professional Communication is a very important element in the foundation for a strong health care system. Communication can also serve as a basis for basic health care administered. Communication is not only the one tool in health care in which we can control, but also what helps prevent the derailment in patient-healthcare professional trust.. Types of model that can help express how important professional communication is within health care is the movie titled, The Doctor. There are various examples in this movie in which the importance of professional communication is portrayed and supports the argument, as well. These types of examples and supporting data can also be found in real life testimonies of what type of situations can result from lack of professional communication in the health care setting. Communication teaches the importance in human-to-human contact that some hospitals and health care setting may lack due to the certain personality type that is more attracted to the roles of doctors. Professional communication should remain at the forefront of bed side manner and proper etiquette in the health care field and setting.

Communication skills are very important no matter where or who you are. Communication within a workplace can determine whether a business or individual is successful or not. Understanding effective communication in a medical setting helps hospitals and doctor offices develop a work environment that is able to communicate effectively with coworker, patients and doctors in order to take of the patients needs. Listening, clarity and Patience are three main keys to effective communication within a workplace. In this paper, the author will describe an experience within the medical field work place where communication was effective.

1. The National Health Service (NHS) is a publicly funded service, providing free health care for all British citizens. ‘Since its launch in 1948, the NHS has grown to become the world’s largest publicly funded health service’ together with one of the largest employers in the world’. However throughout the past decade the demand for health care has been rising radically and with the continuous need to be accountable for public spending the NHS has been put under immense pressure to be cost effective at the same time as achieving their prime objective of improving the standard of care (NHS Choices, 2010).

Professional health care communication generates positive outcomes when participants establish relationships using the fundamental elements of respect, honesty, and mutual control to create open lines of communication. Establishing a symmetrical level of control between health care professionals allows everyone to share equal control of the relationship. In this setting members are vital participants on the health care team allowing members to share thoughts, concerns, and suggestions freely in the effort to accomplish goals to improve patient care, and produce healthy outcomes. Effective communication is necessary when collaborating in groups with other health care professionals. To reach positive outcomes participants need to participate actively with the other members sharing insight, concerns, and solutions assertively. On the floor health care professionals use effective communication to delegate assignments to other health care professionals, provide feedback, and establish relationships with management. Proficiency in these areas facilitates the proper functioning of the unit, competency of the employees, and maintains an open communication network with the leaders of the floor.

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

Good communication between everyone is essential. Health and social care workers must trust, value and respect one another, having belief in everyone’s ability to work together to achieve shared goals. A good working relationship is essential, and one which demands that there is trust and ability to be able to talk openly and honestly (Tina and Jan 2016).

Effective communication is a conversation where everyone involved in the conversation understands and doesn’t get confused by each overs meaning. An effective conversation can also mean all information has been transferred by voice to another person successfully. Effective communication in health and social care is crucial, this is because it allows health care workers to perform their job role effectively in the workplace as users of the service and people who work for the service (police, paramedics, care workers, doctors and nurses) all come from different backgrounds and cultures. Clear communication is very important between colleagues, it’s important for all colleagues to have a clear understanding of each over this is to ensure that

The keys to satisfaction with the process of health care include communication and adaptive leadership. Effective communication and adaptive leadership skills in the service triad is essential to ensure that each participant in the health care experience are able to achieve the individualized goals for each encounter. The outcomes aspect of the triad is dependent upon the relationship and interaction between the service components of the triad. The ability to communicate between provider, patient and health care organization will directly impact the outcome of an encounter. The ability of the provider and patient to communicate about the expected outcomes of an encounter depends on the ability of the provider to listen to patient concerns and then communicate what to expect from the encounter. It is also important for the patient to be able to understand what is being said in terms that promote understanding, which leads to increased

The author used the only way in which he could communicate to present his central theme which was communication. The book presents two ways in which a health-care provider can communicate with his/her patient. These two ways are vastly differing and represent opposite ends of the spectrum in which a health-care provider can communicate. The ways in which these communication styles are perceived by the patient is communicated within the book. The way in which the patient views his condition is influenced by the method in which the healthcare provider communicates with him. The author did a superb job of presenting his point that communication is a means to influence an individual’s outlook no matter how bleak the outcome appears.

Communication is complex yet essential to our life and with the different beliefs, ethnicities, and attitudes communication can deteriorate. The purpose of this paper is to discuss the different interdisciplinary methods of patient-clinician communication. This topic is important to me because having the ability to be effective in my communication results in satisfaction, fulfillment, quality, safety, contentment, and peace. I hope to become successful in understand and to beunderstood in my communication. Nurses should want this education to prevent the negative effect that results from the inability to communicate effectively.

In conclusion, "King's theory exemplifies respect for patients and places importance of information exchange, goal setting, and patient-centered care" (de Leon-Demare, MacDonald, Gregory, Katz, & Halas, 2015,p.635). Although as de Leon-Demare et al. state there is a limited literature related to advanced nurse- patient communication, one may deduce that this concept is one of the most essential and fundamental components in glycemic control attainment in patients with diabetes. I must confirm, that my current position as the Outpatient Diabetes Educator is inescapably built on a frequent interaction between a client and provider whether through face to face sessions or phone conversations. Because this approach, many of my patient have bee