Logistics Service Quality: A New Way of Loyalty

Impact of Technology On Society Sesan Akerewusi University of Windsor Abstract Technology surrounds us and has dramatically affected the way we live in this present society. From entertainment devices such as the television, communication devices such as the iPhone, life-saving devices such as defibrillators and educational devices such as Microsoft and Apple computers, technology appears to have numerous benefits in certain fields of human life. Today, technology and human lifestyle are like a set that cannot be separated. According to research conducted by technology enthusiast Lulu Chang, the average human spends an alarming 4.7 hours a day on his/her phone, and 8.4 hours a day on media devices in general (Chang, 2015). We live in an

The following terms are provided with definition to increase the reader’s understanding of this study.

In this section, there are two main articles selected that will be further analyze by providing a concise description of the articles, which include the purpose of the article, questions of the authors address, key findings and their conclusion.

Over the past few decades, logistics activities have gained increasing strategic importance for almost every company all over the world. Fixed costs of production have increased, consumer demands have become more complex and are harder to predict, both in time and place. Technology is rapidly changing around the world every new day there is a new and advance technology and product life cycles have shortened while product range has increased. Now more than ever, companies are faced with the challenge of producing an increasingly large variety of products in a responsive manner while keeping materials and inventory to a minimum to fulfill the customer demand

Logistics is a broad, far-reaching function which has a major impact on society’s standard of living. In a modern society, we have come to expect excellent logistics services, and tend to notice logistics only when there is a

Due to the large quantity of freight and the long distance that it must travel to arrive to its destination exporters and importers alike have found logistic service providers essential to engage in international trade (Rodriguez, Comtois, Slack, 2013). While some Logistics service providers focus only on the area of transportation others specialize in freight consolidation, distribution management, and warehousing (Robinson, 2014). They have enough market knowledge, information and communication systems to offer supply chain solutions tailored to the specific needs of any company be it small or large (Rodriguez, Comtois, Slack,

The field of IT is progressing fast, and it is an important job in serving the technological needs of society. Humans are dependent on technology because it helps accomplish things that could otherwise not be done. It is always present in everyday life, and IT professionals are necessary to support the technology that everyone relies on. People go to IT professionals to fix their computers, create programs and apps, and maintain network connections. Without people who are skilled in this field, there is no doubt that computers and other technologies would be a struggle to use. If there is a lack of knowledge with how IT systems work, then it could affect society negatively because the world is driven by technological connections. It is an important field of study for colleges to offer, because information technology helps advance society. Technology has evolved for hundreds of years, and has always had a role in changing human lives. In the article, “Evolving Information Technology: Opportunities and Challenges,” author Ayub Shirandula says, “The effects of technology change are felt by all human beings. Every day people are reminded that they are living in the information age” (6002). Society has a dependence

The aim of this paper is focusing on discussion of some relevant topics from ISYS100 course which enables students to learn more about the impacts of information technology on our lives and society.

It can be argued that it is impossible to associate loyalty with an abstract entity. An organization is made up of individuals working towards the same goal; loyalty depends on organization commitment and the culture fostered within that organization. It also requires that the

Researcher’s trust that the service quality theory depends on the literature of client satisfaction and product quality. In other words, service quality can be defined as the customer’s overall journey of experience with the product, which can be measured by customer satisfaction while experiencing the service.

The researchers defined following terms in order to have a better understanding about the study.

In today’s world, competence is taking on new dimensions. The ability to compete is being determined by the degree of responsiveness to customers & key issues handling. How fast you deliver the goods/ products, what the price paid by customers & what value customer is getting throughout the service is considered in a schematic & ordered way. Markets are quick demanding & customization of each logistics activities is essential for each customer, & has become the essential factor in logistics management.

It is known to us, “in each industry, the customer is god, is operator's food and clothing parents.” This tells us that customers are important to organizations. With the current intense competition in logistics nowadays, most companies can provide high quality goods, even are willing to cut down prices if reasonable. However, how can suppliers gain a competitive advantage when high quality is expected and price must be maintained at a level to generate a reasonable return? In our views, it is no doubt that how various supplier service activities are valued by customers, more specifically, that is, the ability of logistics

In this short essay I will be discussing the impact that electronic information has on individuals and also as a society. ICT is a major part of society as it provides communication quickly and easily between different parts of the world and provides quick access to the information they require at the time. I will also be discussing how home owners themselves have now opted to use ICT as a major part of their home; this is due to many factors that will be looked at in more detail throughout.

In view of the rapidly and constantly changing business environment globally and fast evolving trade and commerce scenario in India vis-à-vis global market, there is increasing requirement of reliable and dependable integrated logistics solutions providers who can provide comprehensive, professional and dependable logistics support to the industry, keeping the same in mind and with the vision to provide quality and professional comprehensive logistics solutions to the international & domestic trade.