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Lululemon Case Study Essay

Decent Essays

LULULEMON
CASE STUDY
FEBURARY 9, 2013

Question # 1
SWOT
Strengths: niche market leader, product technology, customer focused, quality, innovation, brand, corporate social responsibility, and sustainability
Weaknesses: perceived female focus, Local centricity, price point, inventory, perceived as yoga only, distribution, and access to stores
Opportunities: Product diversification, line expansion, accessories, leveraging perceived expertise, category leader, and expert
Threats: Buyout, fad potential, low barriers to entry, competition, global economic state, and unfavourable exchange
PEST
Political: childhood obesity, costs on healthcare, tax incentives for extra-curricular programs, healthier lifestyles and thinking, and …show more content…

This permits Lululemon to set the prices high and enjoy higher profit margins. The company’s products are extremely unique which also drops the bargaining power of buyers.
Industry Rivalry: Nike Yoga, The Gap Athleta, Adidas, Lotuswear, Under Armour
Question # 2
Resources and Capabilities
Active brand connection with consumers, its own distribution and high quality products enabled the company to offset a high threat of substitutes and intense rivalry among competing firms. This results in extremely loyal customer base and brand popularity.
Their intangible resources include company’s reputation, customer interaction, brand name and the perception of the product quality. While tangible resources are its stores (300 stores in Canada, United States, Australia and Hong Kong), distribution channels, and knowledgeable work staff.
Human Resources include the empowerment of its employees by turning them into educators and engaging them into many aspects of the retail operations as well as marketing, advertising and clothing design.
Capabilities derive from the following functional areas: human resources, management, manufacturing and marketing. The company has an ability to envision the future of clothing and managed to create an effective culture that is hard to copy. From marketing perspective, Lululemon’s strategy is based on innovative, low-cost promotion strategies, effective merchandising through its front store and superior customer service.

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