Managerial Applications of Information Technology

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Information Technology Management: Unification of the actual and future information systems used by Incodepf and the new global innovations in technology

Karen Lorena Ospina Hidalgo

Managerial Applications of Information Technology
DeVry University, Keller Graduate School of Management
April 13, 2014

Subject of Course Project: Information Technology Management: Unification of the actual and future information systems used by Incodepf and the new global innovations in technology. Table of Contents

1. Abstract
2. Brief Company background
3. Discussion of business problem(s)
4. High level solution
5. Benefits of solving the problem
6. Business/technical approach
7. Business process changes
8. Technology or business
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From this, a deficiency in the technological infrastructure is generated since most internal processes are carried out manually, using more personal, natural resources, increased spending on time, and with high probability of losing customers the constant telephone use. In this case, when a customer calls is normal to find the line busy and the company is losing potential customers. The idea is to include more technology in the organization to benefit clients and staff, in order to be more efficient and productive to meet and satisfy internal and external customers.
High level solution In order to increase the operational efficiency, inside Incodepf it is useful understand what is it. Operational excellence means determine how technology helps and improves the efficiency of the operations to achieve productivity, capability, and effectiveness in the firm. The information systems help to achieve the operational excellence through make the operations faster, simple, and organized. Also, to improve the communications inside and between the company and customers. The information systems help the company in achieve and improve productivity and effectiveness through the efficiency of the operations (Laudon, 2012). Giving operational efficiency through the technological information (IT) will bring effectiveness and efficiency in processes such as taking orders through technological and electronic mobile devices such as iPad with software that allow this
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