Assignment 1 of International Public Management : Managing Diversity For Delivering Better Outcomes Introduction Diversity is a part of every day life in many countries in the developed world. People from all sorts of different cultures and backgrounds place values and norms in the community or workforce circumstance. Moreover, diversity is about embracing all of the members to share their own and unique experiences with their different ways of thinking to build the happy and community that leads to better service. This assignment will discuss about the challenges of diversity based on my own experience in delivering healthcare services that happens in my home country, Indonesia. Two years ago, I worked in health insurance company …show more content…
However, the diversity is described as good business sense because we can expand the market more effectively by embracing the difference. Arguably, the diversity is about diversity of thought. The diversity of thought is a source to find innovative solutions to new business challenges as well as provide products and services that exceed the customers’ expectations. Equally, this is probably because when we respect different cultures and thought in business units, we begin to think on open-minded approach when solving challenges elsewhere. Since I worked in multinational company, I had to deal with people from different education level. That was not a big problem for me because when I was in university, I realized that my university was a representative of diversity itself. My university had more than 30 different majors, with most of the students were men. I had to learn about how to work together with those diverse circumstances everyday because when we discussed about something it ended up with a lot of framing from different approaches. Then when I started to work, it was easier for me because I have learnt before how to work with people from different backgrounds. I believe that accustomed by dealing with diversity will develop your every competencies as well A few years
Diversity is something described between the differences of two individuals. Diversity means that all individuals showed be respected and valued, therefore you must be aware of the individual’s differences and must not barricade the way they have been cared for. It is you knowing and looking after an individual with full understanding of the difference in their personal characteristics. It is also when you encourage those differences and use them in different cohesive communities and in an effective work force. It is important that you recognise that each
This in turn can increase the creativity and innovation within organizations. As well, individuals from diverse backgrounds are able to provide companies with insight into foreign business practices, translation assistance, and offer detailed information to assist in market penetration. A diverse working team can also improve decision making by providing different perspectives on problems. Individuals embrace working alongside other cultures, as it is a personal learning process that will prove useful in the future.
Diversity has many definitions but only one true meaning. This concept Analysis is dedicated to exploring the broadened sense of diversity through active concepts with respect to term usage, and current literature research to support the understanding and relevance of the term itself.
As we enter the new millenium, diversity in the workforce is rapidly increasing. Businesses and organizations are living up to the great melting pot image the United States has always been popular for. Employees now reflect a diversity of cultural perspectives, ethnic backgrounds, ages, genders, physical abilities, and levels of education. This wave of multiculturalism is here to stay and cannot be ignored. It is in need of attention in order to uphold the well-being and success of businesses and organizations all over the country.
In this assignment, I will be analysing the benefits of understanding diversity in health and social care as well as understanding what will happen if a worker does not understand diversity.
Have you ever been to the doctor and don't quite understand what the provider is telling you, or are you a healthcare worker and you don't understand your patients? Should the healthcare provider get diversity training or should they maybe learn new languages? More than ever before, healthcare professionals are subjected to dealing with a number of immense and different cultural diversities. While diversity is often a term used to refer specifically to cultural differences, diversity applies to all the qualities that make people different. Diversity requires more than knowing about individual differences and it key for overcoming cross-cultural barriers in healthcare.
Diversity is about how everyone has a range of things for example likes, dislikes, religion and race that makes us all different and treating them with respect. The healthcare services are obliged by the Human's Right Act 1998 to respect people's religion or culture for example if there is a ritual or a prayer that the patient believes that will cure him or help him feel better than the health care services must respect their decision.
We live in a very diverse nation and overcoming challenges related to cultural beliefs and preferences is a very common obstacle for health care workers today. In an article in The Online Journal of Issues in Nursing cultural diversity is defined as being more than just race,
Welcome to Medtrainer Understanding and Working with Diversity training – Chapter One. In this Chapter, we will discuss how embracing diversity benefits individuals and the organization. The word diversity is often interpreted as be different or unusual. Diversity is often categorized by race, origin, religion, gender, and political preferences which are often distorted by prejudices. We will look at diversity as a strength, the collective talents of many, and the strength of embracing individual differences.
Maintaining an organization with industry-leading levels of diversity and inclusion is critical to fulfilling our mission, sustaining our business objectives, and providing the highest quality, affordable, and culturally competent care to our members and patients and the communities we serve.” ("Kaiser Permanente",
The concept of diversity is one that individuals may not think of when they think of nursing. Diversity is a major component to nursing and the care that is provided to patients. In this concept analysis, antecedent, attributes and consequences of diversity are identified. The following antecedents are: race, social economy, knowledge, gender, and education level. The attributes of diversity are individual, variety, perception, difference and civilization. The consequences of diversity are as follows; acceptance, decision making, cultural competency qualifications, respect, degrading, trusts
Diversity and inclusion are critical strategies for any organization that wants to be successful in business. Organizations cannot expect for diversity and inclusion to appear and work smoothly within the workplace automatically. Diversity and inclusion is a journey that companies must take to reap the rewards of being a truly global business. There are eight steps that organizations can apply to their workplace that will make diversity and inclusion a smooth and fun journey. Organizations can start the inclusion process by first learning the eight steps to inclusion in the workplace.
Some people may not consider Cultural Diversity as a necessity for their careers or daily life, but it’s crucial to be able to identify and implement cultural competence and understanding. As a nurse, the need for Cultural competence is almost to be used as second nature. Being able to be empathetic and understanding is one of the several qualities in working in a health care field. Sometimes personalities, cultural and moral differences could effect the nurse’s care for the patient. Diversity is defined as the state of having people who are different races or who have different cultures in a group or organization (Merriam-Webster, 2014).
•Discuss the type of diversity that you have at your hospital. What challenges exist that relate to this diversity? How do you overcome these challenges?
For health care workers, cultural competency is important for obvious reasons. On a daily basis, healthcare professionals work with patients of a variety of cultures, and many work with team members who come from different cultures than their own. Medical and other healthcare professionals spend many years in school learning how and when to treat patients for giving symptoms, but teaching them to interact with patients currently falls on knowing the things that make up a person’s cultural identity. Cultural differences that exist between people, such as language, dress and traditions, and the way societies organize themselves, their conception of morality and religion, attitudes about illness and death and the way they interact with the environment. Cultural competence is important in health care because the patient outcome, patient readmissions, staff retention, and labor relations all determine the outcome of an organizations success. Diversity improves the effectiveness and productivity of the workforce. Disadvantages of ignoring cultural diversity can result in a loss of revenue for the business. Company growth will also be affected by ignoring cultural diversity. Steps an organization should take to face this challenge is to implement training that cover workforce diversities and keep an open dialogue among employees expressing concerns, differences, ideas, etc.