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Marketing Analysis : Best Buy

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The consumer electronics retailer, Best Buy, is a private company founded in 1996 by Richard Schulze. The company now operates retail stores and call centers in domestic and international markets. The company’s headquarters is located in Richfield, Minnesota and current CEO/president is Hubert Joly. It has retail stores in the U.S., Canada, Mexico, and China. Computers, laptops, smartphones, accessories, televisions, video games, audio players, home appliances, and many more products are sold through stores and online at bestbuy.com. It has special retail stores for mobile phones, tablets, and accessories under Best Buy Mobile. Through Geek Squad, it offers technical support, installation, services, and repairs for products ("Best Buy Co …show more content…

The industry’s total current ratio is 1.34. The company’s ability to pay off current-liabilities with current assets is higher than the industry average ("Best Buy Co Inc (BBY.N) Quote| Reuters.com") (Refer to appendix).
Main Issue
Best Buy was ahead of all the competitors in its industry. With changing consumer buying preferences and new competitors entering the market, the industry is becoming more competitive and the company is facing threats. Consumers are shifting their shopping preferences towards online shopping more and more each day. The company’s direct competitor is online retailer Amazon.com. The number of people visiting the store is decreasing as more people are comparing prices and purchasing online (La Monica, 2014).
Causes
Amzon.com offers consumer electronic products as well as products in other departments at lower prices than competitors. For consumers who have an emergency need for a product, Amazon has one-day shipping for most of its products. Online shopping is convenient for consumers, and they have access to it 24 hours a day, seven days a week. Amazon has Amazon Prime, Amazon Student, and Amazon Mom; which offers services such as streaming of music and videos, free eBooks, and free two-days shipping to its members (“Amazon.com”).
Impacts
Best Buy is being impacted by online shopping and online media streaming. As a result of growing online shopping and lower price alternatives, Best Buy’s revenue is declining.

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