Kate Pendlebury – The District Nurses
BSBMKG408B QUESTIONS
PROJECT 1
Write a detailed report on the procedures followed in your organisation to conduct market research.
THE VALUE AND PURPOSE OF MARKET RESEARCH:
Market research is used by our organisation for planning, collection and analysis of data relevant to decision making and the communication of the results of the analysis to management. Market research is used to fulfil three functional roles: * Descriptive function – Includes gathering and presenting statements of fact * Diagnostic function – Data or actions of a particular market are explained * Predictive function – Allows an advantage to use opportunities as they arise in the changing environment
Market
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Desk research allows us to collect information from competitors’ websites in terms of promotional methods and industry monitoring, information is also collected through Census, the Bureau of statistics and Council statistics.
Develop hypotheses for testing, design draft test and use survey tools, recruit research respondents, collect, collate, summarise, quantify, analyse and interpret data
The hypotheses for this year’s Community Consultation report for THCS (a division of TDN) was: 1. For THCS to have an understanding of the community needs and its citizens expectations of its health services. 2. That the information obtained will provide an evidence base to inform service development decision making. 3. That the consultation process will positively engage the citizens through reflection on their own health needs and expressing what they expect of their Health service.
A comprehensive survey tool was the most used mechanism for gathering data for the CC report with 121 completed surveys from Tasman residents. The collected information relating to:
Age, Gender, Daily duties, Demographics, Nature of volunteering, Suggestions for volunteer support, Health information, Self ranking quality of Life, Quality of life contributing factors, Suggestions for information THCS should provide public, Community services most used, Multiple use of services, Service improvement suggestions, Priority of services, Suggestions for improvement of
2. Increasing frontline participation, by consumers and caregivers, in the public debate on health care policy issues in an effort to address health care gaps and promote positive health policy
In order to provide an effective policy Region VI will need to create a needs assessment. A needs assessment is a major component of the stages of planning, it is used to collect data about the health problems of a particular group, which can be used to tailor the health program to the needs of that group (Issel, 2014). It identifies the strengths, resources available and disparities in the community. It assesses the capabilities of the community and its residents, agencies, and organizations (Issel, 2014).
In order to ensure that health care systems are responsive to public demands and needs, alternative means of
When studying the health of the community, you must conduct an effective needs assessment. First, you need to identify why the assessment is being done, and what information you are looking for. You also need to know which method will be used to collect the information. There are two methods that can be used primary or secondary data. Primary data are collected through surveys, listening sessions, interviews, and observation (CDC, 2010). While, secondary is a data that has been collected by someone else for a different purpose (CDC, 2010). The type of data used depends on the available resources, manpower, technology, and time available (Community Tool Box, 2016). Once the data are collected, the results must be analyzed and evaluated on the
▸ increasing expectations of the health service by the general public and service users. These pressures have to be dealt with at the same time as considering:
What is the company’s approach to market research? Which methodologies do you find most effective and which do you find least
A questionnaire (see appendix 1) was created which was handed out to 20 local residents on 8 October 2014 and were returned on 20 November 2014
Central to the findings of this report is the need for comprehensive support for any subsequent project activities conducted by Queensland Health. This support will be required in the form of change
Market research is an organized system of collecting and analyzing information to help in marketing decisions. Qantas undertakes effective market research in order to gather sufficient information to allow them to undertake proficient analysis of their collected data to direct their marketing decisions. Encompassed within the marketing process, there are many stages:
Research truly is essential to the success of any marketing campaign or process and can greatly contribute to the success of a product, service or brand in the marketplace. Market research can help to determine risks and opportunities within the market, and can provide a greater depth of understanding of consumers and the target audience. Market research helps to define and solve research ‘problems’ and this is extremely beneficial to any business or organisation (Burns & Bush, 2003). By having consumer insight because of market research, marketers are able to promote a product to the true relevant target market, rather than wasting time and money promoting to the whole marketplace. There are two main methods of market research, being qualitative research and quantitative research. Both of these methods have benefits and can be used in conjunction, but for the best results one method of data collection is often used. Quantitative data focuses on a numerical approach to data collection via the use of statistics and information taken from surveys and census data. Qualitative data however focuses on gathering information and exploratory research through observations and interviews. The main approaches to collecting this type of data are experience or expert surveys, focus groups, and in-depth interviews (Diekroger, 2014).
The unique community that I will address is a senior’s assisted living community. Members of this community have various health care needs and also ADL assistance. The shortage of staff poses a problem because staff cannot cater to all the needs of these individuals because of time constraint. The seniors are often times lonely and need to have someone spend time with them but this is not always possible. The need of equipment also poses a problem. More equipment will make work more manageable thus promoting better service.
The types of data that could be used in relation to the planned market research e.g. quantitative and/or qualitative and primary and/or secondary
Market Research: It is a important responsibility for marketing department. It helps to identify the type of market and understand the customer needs. It also helps to study the strength and weakness of competitors in the
While Market Researchers may not understand the complete environment in which the decision maker operates, it is imperative that the Market Research address the real decision problem and not simply a visible, but incorrect, aspect of it. A marketing research project can be viewed as a series of steps that includes formulating the problem, determining the research design, designing the data collection method, designing the forms, designing the samples, collecting data, analyzing and interpreting the samples, analyzing and interpreting the data and preparing and finalizing research reports. When the problem is formulated correctly research can provide important information including specifying the objectives of the research project. When formulating the problem the first role that market researchers take is finding the problem that is to be solved.
In this one company has to research how they will get heaps of customer. In this research they need to find out customers’ needs wants and demands. Market research is all about their profits from the customers. Marketing research is need to understand the depth of the four P’s. For every organization