Marriott Group - Project Chariot
Sonya Xu (732252) - PGD-HM - 31 March, 2015
MG 601 - Strategies for Yield Management
Ms Angeline CheangContent
Executive Summary …………………………………………………… 3
Case Summary………………………………………………………….. 3 Company Background………………………………………….. 3 Project Chariot…………………………………………………… 4
Case Analysis…………………………………………………………… 6 Management Considerations………………………………….. 6 Impact for Bondholders………………………………………… 6 Social and Economic Environment…………………………… 7
SWOT Analysis of Marriott International………………………….. 7 Strength…………………………………………………………… 7 Weakness…………………………………………………………. 8 Opportunity……………………………………………………… 8 Threats……………………………………………………………. 9
Conclusion……………………………………………………………… 9
References………………………………………………………………. 10
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The company's portfolio is divided into different segments for different types of customers.
Customer satisfaction improved by loyalty programs
Marriott provides its frequent guests with Marriott Loyalty Programs, like Marriott Rewards and The Ritz-Carlton Rewards. Program members earn points that they can redeem for stays at most of Marriotts’ s hotels, airline tickets, airline frequent flyer program miles and rental cars. (Corporate Profile - SWOT Analysis, 2015)
Dependency risks balanced out by global presence
Marriott is a key player in the hotel and catering industry with operations in more than 70 countries and regions all around the world. Revenue has been earned from the market in both developed and developing countries. In developed markets such as the United States and Canada, the stability enhanced value growth, while in the developing market, stability increased the volume growth. In addition, the global presence guards the company against particular economic
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Amending these laws , regulations and policies , including health care , tax and financial reforms related , could reduce the company's profits.
Dispersed, highly competitive hotel industry
The company is facing fierce competition both as accommodation operators and as a franchiser. US housing market is highly crowded with several key players. These operators were originally a private management company, but also related to several large national chains owning and managing their own hotels, as well as their own brand franchise. (Corporate Profile - SWOT Analysis, 2015)
Conclusion
Marriott wondered what he should recommend to the board of directors regarding Project Chariot. He had seen assured by legal counsel that the corporate was within its rights as a debtor to restructure itself in this way. Investment advisor had given him an opinion that the transaction was in the best interest of shareholders. His CFO was convinced that cash flows for Host Marriott Corp. were more than adequate to cover debt service requirements. And surely, if the public reaction were extremely negative, or if other difficulties arose, Project Chariot could be abandoned without significant loss. But with this transaction the company
What risk-free rate and risk premium did you use in calculating the cost of equity for each division? Why did you choose these numbers?
a) It is advisable to manage than to own as it is consistent with the growth strategy. In this manner, mar riot can attract additional capital that gives it an opportunity to even invest more in the future, share the risks with limited partners. The partnership can be of great benefit as it is a good way of saving on taxes.
Tourism is one of the most international industries. Globalisation is the gradual forging of links between groups and societies until they finally reach around the globe in several directions (Smith, D,2006). Globalization is one of the serious challenges facing managers today. It is critical to develop services that are able to satisfy a highly diverse customer base (Ueltschy et al., 2007) Now to keep up with the rising levels of globalization in the hotel industry, there’s a need to understand not only the positive, but also the negative impacts of globalisation. I’ll also talk about the growth and rise of one of the most respected brands in the hospitality industry - the Hilton Hotels. Throughout the evolution of this famous organization, the Hilton has
Marriott is renowned for its elegant and comfortable hotels and resorts. The company caters to a targeted customer base, ranging from the frequent corporate business traveler to the family enjoying their occasional weekend get-away. Marriott has continued its rise in the lodging, contract services, and restaurant industries. The company continuously strives to meet the needs and wants of its customers while strategically maneuvering the rigors of today’s competitive and ever-evolving market of glamorous destinations and convenient services. In order to remain relevant in a highly-competitive environment, Marriott must strike that successful balance of minimizing costs, and gaining and effectively
The idea of repurchasing shares was no stranger to Bill Marriott by January 1980. Almost five million shares of common stock had been repurchased on the open market by Marriott Corporation during 1979 at a total cost of $74 million and an average price of $15.16 in the belief that they were undervalued—a belief that still was not fully reflected in the market price. At $19 5/8, the stock was selling at only six times cash flow per share; and its price/earnings ratio of nine was a far cry from historical multiples as high as fifty times as recently as 1973. Its low price seemed to offer once again an obvious opportunity to benefit shareholders. However,
As we discussed in class, every business is faced with these issues and they are important to managers making strategic decisions. One of the first things learned about business is that if there is no demand for a good or service, the firm that provides it will not continue to exist. Over time the hotel industry has continued to change with market conditions and make itself attractive to business
The hotel chain, Astor Lodge and Suites, Inc., operates 250 properties in 10 western and Rocky Mountain states. The company’s customer base primarily comprises business travelers. In addition, the locations of the properties surround airports, large regional shopping centers, and major highways close to suburban industrial sites as well as office complexes. Projections of 2005 fiscal year forecast a fifth consecutive year of a gross loss for the firm. The estimates include an anticipated $422.6 million in company lodging revenues but a net loss of $15.7 million for 2005. As a result, Joseph James, president and CEO of Astor Lodge and Suites, Inc., initiated a challenging goal for executive management to devise a strategy achieving net profits in two years and sustaining positive growth in the future.
Since its foundation in 1927 Marriott Corporation grew into one of the leading lodging and food services in the US. With three major business lines: lodging, contract services and related business, Marriott has the intention to remain a premier growth company. To achieve this goal the corporation’s strategy is to develop aggressively appropriate opportunities within their business lines. Marriott would like to be the preferred employer, the preferred provider and the most profitable company in each of the operating areas. The financial strategy includes four key elements:
• What is the cost of capital for Marriott’s as a whole at the prevailing capital structure vs. at the target capital structure.
In January 1980, the management of the Marriott Corporation found itself in an interesting dilemma: not only did the corporation have considerable excess debt capacity, but projections of future operations and cash flows indicated that this capacity was on the rise. For Marriott, excess debt capacity was viewed as comparable to unused plant capacity because the existing equity base could support additional productive assets. Management was therefore faced with two problems. First, it needed to determine the amount of funds that would be available if Marriott's full debt capacity were utilized. Second, management needed to decide whether to invest excess funds in new or existing businesses, or to return them to the companies shareholders
Marriott International envisions itself to be the world’s lodging leader. Its mission is to provide the best possible lodging services experience to customers who vary in backgrounds, language, tradition, religion and cultures all around the world. Marriot is committed to environmental preservation through using environment-friendly technology and engages in social responsibility and community engagement. We value our shareholder’s so we will only take steps that will ensure our growth. Most importantly, through our “spirit to serve”, we emphasize the importance of Marriott’s people and recognize the value they bring to the organization’s growth and success. It aims to increase revenues by 9% every year, to increase
It is rather difficult to compare hotel programs due to the fact that their rates are different and they want payback in different ways. But, according to numerous reports, one of the top Loyalty program in Hotel industry is Marriott Rewards, which provides discounts, priority check-ins, complimentary rooms upgrades.
Having just analyzed the general environment surrounding the upscale and luxury hotel industry, the next step in determining whether such an industry is attractive or not is to conduct an in depth external analysis of the threats and opportunities facing the industry. Thanks to the help of Michael Porter and his Five Forces Model, this analysis is not nearly as difficult or as time consuming as it may seem. According to Porter, there are five forces which determine the competitive intensity and therefore attractiveness of a market. These forces include the threat of entry, the threat of rivalry, the threat of substitutes, the threat of buyers,
While, Marriott International Inc. has hotels in nearly 90 countries, and 19 different brands; As well as a reward program with nearly 55 million members all over the world, and is still expanding. In Marriott International’s 2015 annual report, is a message to the shareholders. In its message the company’s future growth is stressed. In fact, Starwood Hotels & Resorts Worldwide are acquisitions of Marriott International and are currently being incorporated. Additionally, Hotels in Africa, Asia, Europe, and the U.S. are currently under new development or renovation; although, 77% of Marriott International’s rooms were in North America at the end of 2015 (as can be seen in figure 2 on page 7). Also, the company expressed its concerns on environmental sustainability, and its goals to become more environmentally conscientious. Furthermore, technological improvements thru ought the many hotels, and reward’s program were discussed. Such as virtual reality room service, improved Wi-Fi, mobile check in, and Apple Pay. This message gave shareholders information on the company’s financial standing, and ultimately a guide on how the company plans to boost revenue by appealing to customer wants and needs.
I choose to focus on Marriott International Hotels. This has always been my personal favorite chain of hotels to stay at. Marriott is a leading hospitality company with revenues of nearly $13 billion a year, a fortune 500 company, and over 4,000 properties in 78 countries. They have a majority of their properties in the United States and Europe, but also have properties in Africa, Asia, Australia, Canada, Caribbean, Central America, Mexico, Middle East, and South America. I will discuss this company’s strategic plan, policies and procedures, vision, and more.