Maxis Business Strategic Planning

Cambridge Behavioral Hospital currently uses a Change Theory. Strategy for most organizations is about change and focus. A firm strategy starts with knowing the external and internal forces that impact the organization’s ability to achieve its most important goals, and then steadily making the necessary changes to direct those forces. “A validation (or invalidation) of the strategic assumptions reinvigorates strategic thinking and provides a basis for investigating whether to change the strategy” (Swayne, Duncan & Ginter, 2008).

‘provide clear information, supervision and training for employees and ensure that suitably competent people are

This unit will be responsible for researching and recommending a comprehensive compensation and benefit system. It will also handle payroll, payroll tax administration and benefit administration. It will be responsible for benefit education and

4. Training the associates so that they are “pros” bringing pride in the employees and what they bring to the company.

The organization strategic plan consists of addressing clinical quality, growth, and becoming a larger part of the community, and providing long term value. The annual report states the following strategic goals (Bon Secours, 2012):

Given the need to improve human resource performance, describe a managerial approach to teamwork, empowerment, and effective communication to accomplish this objective.

Training must be addressed in such a way that it covers the employees’ performance-development needs and is in accordance with their job descriptions.

This will require each department manager to provide a detailed description of duties for each position in the department to the Human Resources Department.

Strategic planning within a company is a tool used in companies that help mature areas in total quality management. This type of planning creates a cohesive management system for lower level employees to better adapt in. “Strategic planning determines where an organization is going over the next year or more and how it 's going to get there. Typically, the process is organization-wide, or focused on a major function such as a division, department or other major function”(McNamara, 2008). In order to plan effectively one must first make a clear assessment of the plan and have an analysis on the corporations mission statement and objective.

-Facilitate monthly team meetings to update APCWs and SOSA on policy and procedure changes, workload issues, clerical information, system changes, complex cases, etc, and also obtain staff feedback.

"Total Quality Management (TQM) is a participative management style that stresses total staff commitment to "customer" satisfaction (Eskimo, 2001)." Quicken Loans utilizes TQM along with the other management styles to provide the high quality of service to their clients. Quicken Loans expresses Total Quality Management in their ISMs. The ISMs Are: Obsessed with finding a better way, Responding with a sense of urgency is the ante to play and Every client. Every time. No exceptions. No excuses (Quicken Loans, 2008). These three ISMs express the care of their clients and illustrate the things that need to be done to ensure that TQM is still effective and efficient within the organization. Quicken Loans focuses on creating a lifelong relationship with

Identify staff’s knowledge and skill expertise and providing the coaching to improve their knowledge for the purposes of advancement of their future career developments this will help the staff to handle all kind of situation

Managers shall create prerequisites for development, and employees shall be encouraged to take own initiatives and influence their development at the workplace. The HR departments are responsible for quality assuring all training events that take place in a formal

4. Make necessary assumptions based on your research. Not all data is available. Provide justification for your assumptions. This plan requires quantitative and qualitative thinking, consensus, forecasting, and planning.

Maxis is one of the telecommunications service providers in Malaysia, enabling both individual and business customers to connect and communicate from any device. Such as voice calls, text and picture messaging services. As a provider of 3G and 4G extended range of data services such as mobile