Contents Introduction 1 Key Personnel 1 Financial Overview 2 Mission and Target Market 3 Competitive Strategy 4 Retail Mix 7 Industry Analysis 8 Competitors 10 Customer Demographics 11 Swot Analysis 13 Summary 15 Introduction Being involved in the US retail drugstore industry, Rite Aid Pharmacy is the third largest drugstore chain, when comparing number of stores and revenue, in the United States. Operating around 4,623 stores in 31 states, with majority of their store placement located on the East and West Coasts, with their corporate headquarters located at 30 Hunter Lane, Camp Hill PA, 17011. Founded by Alex Grass in 1962, then incorporated in 1968, Rite Aid has been involved in a highly competitive market, where continuous improvement and evolution is needed to maintain a key position. Key Personnel Some of the key players and management roles of this company starts with Chairman and Chief Executive Officer, John T. Standley. Recently becoming Chairman of the Board of the Company in 2012, Standley has been with the company since 1999. Before his time at Rite Aid, Standley served as CEO of Pathmark Stores, a supermarket chain in the United States. Another key individual, Ken Martindale, holds the position of President and Chief Operating Officer of Rite Aid Corporation. Martindale also was an employee of Pathmark stores, before joining the Rite Aid team in 2008. Martindale started his current role in 2013, when he was promoted from Senior Executive Vice President
Milton Johnson was assigned president of HCA in 2011 and CEO in 2014 (“R. Milton Johnson,” n.d.). Johnson works in conjunction with HCA’s board of directors which includes 11 individuals. The board of directors is comprised of Robert Dennis, Nancy-Ann DeParle, Thomas Frist III, William Frist, Ann Lamont, Jay Light, Geoffrey Meyers, Michael Michelson, Wayne Riley, and John Rowe (“Board Composition,” 2016). HCA’s Chief Operating Officer is Samuel Hazen, who assumed his role in 2011 (“Samuel N. Hazen,” n.d.). HCA’s Chief Financial Officer is William Rutherford, who also assumed his role in 2011 (“William B. Rutherford,” n.d.). Within Parallon there are additional executive officers for each division. Brendan Courtney is the President and CEO of
In conclusion, given that due to lack of better judgement throughout all the Rite Aid chain store within the nation many of the policies had to be rewritten based on pill bottles being disposed with patient’s personal information listed on them. Due to those actions it has brought into investigation by several agencies such as HHS Office of Civil Rights (OCR) and FTC which will focus on questioning the laws broken regarding HIPAA laws that was violated. Consequently, following the entire investigation it was found that Rite Aid was held liable under the HIPAA privacy act for improperly disregarding patients pill bottles in the public garbage. The ending result of this case has found Rite Aid at fault and they agreed to pay a settlement in the
Record and background checks are performed on all new employees and applicants. Drug screening for applicants and employees are also performed. Specifics as to who performs all these checks and screening, and what is checked or screened were not provided due to security concerns. Promoting from within is highly encouraged at Rite Aid pharmacy with many employees trained and promoted to supervisors and managers.
Walgreens is one of the fortune 500 companies and among the fastest growing retailers in the country. Walgreens as of April 30 operated 8307 location in all 50 states including the District of Columbia, Puerto Rico and Guam. This includes 7855 drugstores, 146 more than a year ago, including 21 stores acquired over the last 12 month
The firm believes in fostering a foundation of trust with their members, they weigh heavily on human effergy as the production of the firm's success not to say that products and drug distribution are not a priority (Walgreens Boots Alliance, 2018). Walgreens seeks to recruit the best associates, however, unlike Rite Aid, they hire more associates to run the stores to keep stock on the shelf and customer needs satisfied (Walgreens Boots Alliance, 2018). During a discussion this year in 2018 with a Rite Aid's store manager in Nashville, Tennessee (now a 40-year veteran the pharmacy industry) openly discussed his empirical experience as a manager experiencing a merger with Eckerd’s and Rite Aid (Nassar, 2007). He recalled the difference in support, wages and staff had changed dramatically (Nassar, 20070. The Eckerd's Corporation had a very good support system, paid hourly wages of up to $18 dollars and had a reasonable amount of staff on hand, however, when Rite Aid bought out Brooks Eckerd Corporation in Tennessee he explained that Rite Aid poured in a flood of do's and don'ts, reduce pay from $18 dollars an hour to $12, and lost a majority of staff due to the wage
Strengths: Fortune 500 Company beginning now arranged number 37, CEO: Gregory D. Wasson toward the starting there were three times of Walgreens: Charles Jr. similarly, his tyke, Charles III, stand before a photograph of affiliation originator, Charles R. Walgreen. The three imaginative pioneers made retailing history Generations of clients and agents hold delicate recollections of trips to the Walgreens pop wellspring and arrangements filled by the fascinating adjoining solution power.
Walgreens was founded in 1901 measuring 50 feet by 20 feet by Charles R. Walgreen, Sr.. Mr. Walgreen was born near Galesburg, Illinois and his family later relocated to Dixon, Illinois at town about 60 miles north of his birthplace. Mr. Walgreens’ father was a farmer who turned into a businessperson and saw a great potential of the Rock River Valley (Walgreen, n.d., p.1). At age 16, Charles Walgreen had his first experience working in a drug store. He didn’t always have pleasurable experiences but it was a job with pay. He had an accident at a shoe factory that cut off his left middle finger from the top joint. This injury also stops him from playing any sports at school. After a year and a half with the
Even though Rite Aid was not in within compliance by disposing of patients pill bottles incorrectly and allowing everyone to view many person’s personal information against proper protocol. These actions are surely against HIPAA act violations, the privacy rules have caused the office of the HHS Office for Civil Rights (OCR) and the FTC to made an initiative and file a formal investigation against the largest drug store chain. Throughout the investigation it was concluded that Rite Aid was legally in violation with the HIPAA privacy act and the review indicated several issues concerning the failures of disregarding of patient’s personal information. Consequently, after all discrepancies were identified Rite Aid agreed to settle the HIPAA case
Knowing the importance of a strategic vision, every company undertakes a complete analysis periodically. In order to create a strategic plan the parties involved must know every aspect of the industry and the company at hand. The purpose of this paper is to describe and analyze the retail drugstore industry and then focus on Walgreens, the industry leader in terms of sales. As part of the in-depth analysis of Walgreens, its major competitors will also be described and analyzed. The retail drugstore industry consists of all those stores that contain a pharmacy and sell prescription drugs. It also includes businesses that sell prescription drugs online and through the mail. Most retail drugstores also offer other
Current Industry. The retail drug industry’s 2010 combined annual revenue was $277 billion, according to the National Association of Chain Drug Stores (Drug Store Industry…, 2011, par. 4).The big players in this industry are CVS Caremark, Corp. Walgreen Co., and Rite-Aid, Corp with Wal-Mart and Target developing more of a presence in recent years. According to the article, the drug store industry is very concentrated with the 50 largest companies generating about 70 percent of the industries revenue (Drug Store Industry…, 2011, par. 4). The industry had grown substantially in the last 50 years and will continue to innovate and develop well into the near future.
Founded in 1901 in Illinois by Charles R. Walgreen, Sr., Walgreens was a subsidiary of Walgreens Boots Alliance. In the most recent years, Walgreen’s corporate strategy has been focused on mergers and acquisitions, the first of which occurred in 2014 when Walgreens purchased the remaining stake in Boots costing the company approximately $15.3 billion. (Walgreens, n.d.) With this acquisition Walgreens became the largest pharmacy/health/beauty combination retailer in the world, operating in all 50 states and 12 countries internationally. (Schauber, 2014)
Walgreen Co. (Walgreens) and its subsidiaries operate a drugstore chain in the United States. “The Company provides its customers with multichannel access to consumer goods and services, and pharmacy, health and wellness services in communities across America” (Walgreen Company). The firm currently operates two mail-order facilities and has 7,752 retail drug stores located across all 50 US states, Guam, Puerto Rico, and the District of Columbia (Walgreens). Prescription drugs account
The company began in 1971 in Seattle, Washington with one retail store and it grew to over 2,600 stores in 13 countries by the early 2000’s (Schultz, 2011). They now have operations and retails stores in more than 50 countries around the world (Harrer, 2011).
In 2012, Walgreens, the giant USA drug company Invested 4.3 billion in cash and shares to a acquire a 45% stake in Alliance Boots and as a result it became a subsidiary of the new company Walgreens Boots Alliance where they sell medicine, beauty products, health, optician and hearing services to the public.
CVS is the largest pharmacy healthcare provider in the United States. It has 7,800 retail pharmacies, more than 900 walk-in medical clinics. CVS has a presence in 46 states, the District of Columbia and Puerto Rico and a retail drug store chain in Brazil.