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Multicultural Development In Human Services

Better Essays

Research Methodologies
Tamiko Ross
Research and Writing in Human Services
April 18, 2017

Research Methodologies
Article: Cheryl, Hyde, A. "Multicultural Development in Human Services Agencies: Challenges and
Solutions." (2004): 7-16. The aim of the study was to observe multicultural organizational development within human services agencies so a to gain an understanding of some of the challenges to successful change. It used a qualitative approach whereby data was collected through interviews.
Summary
The article presents outcomes from an exploratory research identifying challenges as well as solutions to MCOD, against the agency life’s daily settings. According to the author, MCOD (Comprehensive multicultural organizational …show more content…

Among such challenges are that the specific features for human services agencies, for instance, multiple & ambiguous goals, altruistic missions, moral rationales of work, democratic impulses, as well as multiple stakeholders, create difficulties when it comes to long-term planning. Through the review of the literature, it is revealed that human services agencies operate in a hostile environment something that creates a challenge ith regard to acquiring resources as well as legitimacy. It is revealed that it is quite difficult that change is achieved and that MOCD’s success solely depends on the means by which such challenges are resolved. The literature review uncovers a lot of things about MCOD including what it is, how it is achieved and how it can be measured, as well as the challenges involved. It is quite informative about the topic. Again, by revealing how difficult it is to acquire MCOD, it clearly signifies the significance of studying the area to uncover important challenges and solutions to make it easier for organizations to acquire …show more content…

This helped in eliminating bias through reduced sampling error. The sample of 20 practitioners as well as 20 consultants appears to be too small and unrepresentative. There are too many consultants and practitioners in the field today to be represented by a group of only 20 individuals. Again, the sample represented the population in the New England Metropolitan area. This created bias in the representation as it only represents a single area. On the other hand, the sample waa a nice blend of representatives from different groups including men and women, white, Latino, Asians, and blacks. Though not in equal numbers, the good representation helped eliminate bias a both the possible oppressors as well a those oppressed were represented hence each group could contribute its views. The study also considered experts in the interviews.. this a great advantage to the study as experts have a good understanding in combined or specific knowledge. They understand the process, strategies as well as group behaviors. The interviewer recorded the interviews on tape. This was an advantage to the study as it gave an accurate summary of the interview. Comments and information gathered were stored for reference. Through repeated listening, it must have been easy for the interviewing committee to get interview clarity and analyze speech, body language, and voice

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