While writing my assertion statement I felt myself considering how many times I could’ve used this to simplify and better the situations. Had I known about this sooner it would’ve made my life easier.
Beginning to write my assertion statement was an interesting time, I learned that I know how to communicate in a better fashion during conflict than I do the large majority of the time in my regular life. I try not to express emotion because I don’t want to upset people so I will just sit there in almost a false happiness to make others calmer, even if I internally feel like screaming. However, when I began using emotions during this I felt at ease upon writing it down.
When we split up with partners to discuss and put them into action, I found myself almost automatically reflective listening and then stating my point again, going through the four steps repeatable steps of Bolton’s assertion process until my partner finally agreed too ‘stop yelling at me in the morning’. Often the hardest part for me was the silence, because while I am an excellent listener, I struggle with conversational silence, as it just feels awkward for me. (I’m working on it.)
…show more content…
Because of my dance training I tend to be very open chested and holding eye contact comes with ease for all of my peers and higher ups. Watching to see their emotions though, I often find distracting in real life situations. They often let emotions over power their end of the argument, which can be conflicting for me as my natural urge is to compromise and just tell them it isn’t a big deal or to look at them, depending on the topic, and become just as emotional right back, which often pisses them off and involves me getting yelled at, as I seem to be a bit of a doormat and have yet to find my sense of
Eye contact: Teachers who make eye contact open the flow of communication and convey interest, concern, warmth and credibility.
In regards to responding to others, Beebe & Mottet (2016) suggest that if a person is serious about listening, they need to be serious about turning off messages that may compete for attention and selection, which are typically the first two stages of the listening process. Furthermore, when an individual commits to listening, they should be become other-oriented instead of self-centered, as listening is about the other person (Beebe & Mottet,
Crucial Conversations: Tools for Talking When Stakes are High discusses how to handle disagreements and high-stakes communication. It is written on the premise that when you are stuck in any situation–whether it’s at home or work–there is a crucial conversation keeping you from accomplishing the desired results. If you can learn to speak up in these crucial moments effectively, then you can accomplish the results you are after. The authors support this idea by referring to people who are considered influential by their peers and managers in their work and relationships. They studied successful communicators over a period of 25 years and concluded that what typically set them
Eye contact is an important factor as this engages the audience, keeping them focused on what you are discussing. By making eye contact you are directing your conversation at that specific person, demonstrating that you are devoting your time and are not able to be distracted as if you would by looking around.
Eye contact is an important factor as this engages the specific person or personnel, by keeping them focused on
We communicate in a two different ways, verbal and non verbal. We have to be just as careful of what we say non verbal as we do verbal. The way we stand, if we maintain or avoid eye contact all affects relationships in the work setting because we can upset people by what and
Give them your full attention, by making eye contact you are showing you are actively listening and are interested in what they are saying. Sometimes this may mean you need to find a quiet space with no distractions.
During this week’s assignment, Peterson (2015) tackles critical components of listening skills. The listening component that I find myself needing to work on is that of not defending what I perceive as attacks against my character during my interactions both with co-workers and family. Naturally, if I am devoting my thoughts to responding or defending my actions, how can I be effectively listening? In addition, when counteracting a statement with a defensive posture or verbal cues, it insights the other individual to feel attacked, resulting in a vicious cycle of both parties being defensive and no one listening or understanding one another (Peterson, 2015).
For as long as I can remember, I have been a fairly quiet person who wasn’t too keen on socializing with other people. Every time I found myself in a conversation I would wonder what was on the other person’s mind, and how they perceived me. For instance, I attempted to decipher their true intentions, if they were honest, or if they even liked me. Since I was so focused on those thoughts, I would often miss the concept of the message, as well as the signs that could have clarified my concerns. It is easier to distinguish and interpret another’s probity by observing eye behavior, touch, and other nonverbal cues in the communication context.
Listening is a very complicated skill that many people do not posses. It requires individuals to reflect and to admit to their flaws. In order to communicate effectively it is important to know when to talk and listen. Peterson’s book is an excellent tool to enhance all types of relationships.
When communicating with young people and adults, it is important for your body language to
James Petersen (2007) uses five parts to describe the talking and listening to help us process a better way of communicating and understanding each other. They are provided to help us connect in our relationships with others. According to Petersen, most of us think we listen well, but we don’t. Not
Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain
In emotionally stimulating situations, however, the audience will hold more sturdily to its beliefs the more strongly those beliefs are challenged. Young, Becker and Pike suggest breaking these barriers to communication by using a variation of Rogers' non-directive therapy. In "Communication: Its Blocking and its Facilitation," Rogers suggests that in emotional disputes, neither party should put forward a position until she has carefully, non-judgmentally and with the maximum possible empathy restated the position of the other, to the other's satisfaction. (Brent) This will convey to the other the sense that he is understood and that the two parties are more similar than different, thereby creating a context for communication. (Brent)
Assertion is an advance skills, which includes controlling the essential emotions that normally invite individuals’ to flee or battle. It is method for applying so as to overcome obstructions a mental state of mind whereby individuals’ attempt to arrange and attempt to take care of issues instead of offer it to enthusiastic driving forces. for example, To be self-assured, a person for the most part needs to comprehend the circumstance, they are in. It is important a health and social care professional to stay calm and to be in control of their emotions, that will display respect for others. Another strategy to achieve this is by using reflective listening and get an understanding of another individual point of view . It is important health